Customer reviews from otterbox.com
OtterBox - Amplify Glass Blue Light Screen Protector for Apple iPhone 12 Pro Max - Clear
Average customer rating
3.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
31
4 Stars
4
3 Stars
6
2 Stars
8
1 Star
7
67%of customers recommend this product.
(
34 out of
51)
Customer Reviews for OtterBox - Amplify Glass Blue Light Screen Protector for Apple iPhone 12 Pro Max - Clear
Posted by: Jan12
Verified Purchase:Yes
I bought this to go with the OtterBox defender case to protect my phone screen. There was what looked like a bubble, small size, visible when I opened the product. After applying the protective screen, the top left of the screen was not adhering to the phone screen. Even with repeated attempts to remove any bubbles, the screen will not adhere. There seems to be a lack of the adhesive on the top of the protector.
Response from otterbox.comBy OtterBox , Customer Service Team, June 7, 2021
Hi there!
We're sorry to hear about your troubles with your Alpha Glass! It's odd to hear that your screen protector isn't adhering properly to your device, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement screen protector. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
We're sorry to hear about your troubles with your Alpha Glass! It's odd to hear that your screen protector isn't adhering properly to your device, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement screen protector. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Save my phone Screen from concrete debris
on May 15, 2021
Posted by: Robjmc1
I lost my phone in a pile of broken up concrete and the screen protector save my screen from getting destroyed. Not even a single scratch
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Not good for outdoors
on May 11, 2021
Posted by: jess53000
Put this screen protector on last night before I went to bed, looked good and kept fingerprints away. Woke up the next morning and went to work, tried to use my phone when I left the house and my whole screen was blue/purple and I could hardly see anything. I know this screen protector is supposed to protect from blue light but I wasn’t expecting the whole thing to actually be blue. It’s great for indoors but don’t expect to be able to use your phone outdoors. Hard to see anything you’re trying to do.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 13, 2021
Hi, Jess!
We're sorry to hear about your frustration with your Amplify Glass! We greatly appreciate your feedback about the Blue Light Guard, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so don't hesitate to reach out to our Customer Service Otters at 1-855-688-7269, and we'd be more than happy to look into this for you.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Amplify Glass! We greatly appreciate your feedback about the Blue Light Guard, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so don't hesitate to reach out to our Customer Service Otters at 1-855-688-7269, and we'd be more than happy to look into this for you.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
All I have ever used is the Otterbox line of Apple phone protectors since my IPhone 4 version (three iterations so far). I frequently drop my phone and it always comes up working and no cracked screens either like all my friends have. I always buy the Otterbox protector and now the screen protector with each new phone for me and my wife. I didn’t like the blue screen protector because it made it more difficult to see out in bright sun so have replaced it with the Otterbox clear screen protector. I am a happy Otterbox camper.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Fran
Verified Purchase:Yes
I bought this case and I cannot say enough about my peace of mind having it with the face cover. I have always loved your product and this is no acception. Great product well work the money. thanks you again for being here for our iPhone uses.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Johnny5
Verified Purchase:Yes
Followed the instructions for applying and it looked good, but when I used the defender case with it the glass screen protector gets pinched and giant air bubbles form on the corners and edges and won't go away. I cant use this now.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, April 23, 2021
Hi, Johnny!
We're sorry to hear about your frustration with the installation of your Amplify Glass! It's certainly odd to hear that your screen protector isn't adhering properly to the corner of your screen. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement. Please don't hesitate to give us a call at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with the installation of your Amplify Glass! It's certainly odd to hear that your screen protector isn't adhering properly to the corner of your screen. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement. Please don't hesitate to give us a call at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Richard
Verified Purchase:Yes
Experienced some difficulty in aligning the screen protector and it is off slightly. Jig for alignment did not quite work as it should. The case is a little slick for my liking. I wish it had some rubber on the side to help with gripping. Overall I rank it less than full like because this case does not match the feel in my hands like that of my previous Otter Box case for my Samsung Note.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Dasia
Verified Purchase:Yes
Dropped my phone for the first time on carpet and the screen protector cracked. The phone is fine!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , March 29, 2021
Hi, Dasia!
We're sorry to hear about the damage to your Amplify Glass, but we're glad to hear that your phone screen is safe! The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get a claim started for you.
Best,
OtterBox Customer Service Team
We're sorry to hear about the damage to your Amplify Glass, but we're glad to hear that your phone screen is safe! The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get a claim started for you.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com