Customer reviews from otterbox.com
OtterBox - Amplify Glass Blue Light Screen Protector for Apple iPhone 12 Pro Max - Clear
Average customer rating
3.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
31
4 Stars
4
3 Stars
6
2 Stars
8
1 Star
7
67%of customers recommend this product.
(
34 out of
51)
Customer Reviews for OtterBox - Amplify Glass Blue Light Screen Protector for Apple iPhone 12 Pro Max - Clear
Posted by: Tom P
Verified Purchase:Yes
Replacement screen that was left out of the original purchase was cracked and unusable . Very disappointed.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 8, 2024
Hello, Tom! We are so sorry to hear that you are dealing with a cracked screen protector situation. Please reach out to our CS Team by phone or via chat, and we are happy to help make this situation right for you!
Written by a customer while visiting otterbox.com
Posted by: Justin F
Verified Purchase:Yes
Works great, I just messed up putting it on and it has a big air bubble in the bottom right corner
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: usamilitaryvet
Verified Purchase:Yes
Clear zero issues antiglare even when sitting directly in sun i can read and view the screen!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Amazing BUT...
on May 31, 2023
Posted by: Earle
I love Otterbox products overall. My only issue with the Amplify Glass screen protector for my Iphone 12 Pro Max is they keep separating from the screen with no reason. Most recent I went to bed and woke up to the entire right corner having serepated??? Thanks to Otterbox warranty people taking amazing care of replacement, but it's a becoming annoying to have to keep replacing it.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Support, June 1, 2023
We're very sorry to learn about your experience with the Amplify Glass screen protector for your iPhone 12 Pro Max. We understand how that could be a bit frustrating. Before applying that screen protector to your device, please make sure your phone's screen is thoroughly cleaned and clear or any dirt or dust. We also recommend allowing that piece to sit on your screen untouched, preferably overnight, to ensure everything adheres as intended. We appreciate you taking the time to share this feedback with us though. Please give our customer service team a call at 1-855-688-7269 with any questions or if you're in need of a replacement Amplify Glass.
Kindly,
OtterBox Customer Support
Kindly,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
The screen saver arrived and I waited a week before installing. The screen saver includes a kit that really simplifies the installation and it worked flawlessly. Excellent product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dayna
Verified Purchase:Yes
Screen protector a must for my grandson's phone, a gift
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Emil
Verified Purchase:Yes
I love this glass protector. I have dropped my phone a number of times and the glass protector has protected my phone several times. The best part is that Otterbox gives a lifetime warranty.
Written by a customer while visiting otterbox.com
Posted by: Mike
Verified Purchase:Yes
Very dissatisfied! I received my screen protector cracked! It also took forever to get my refund.
Response from otterbox.comBy OtterBox, Customer Service Support, February 16, 2023
Oh no! We're so sorry to hear about your experience with the Amplify Glass for your iPhone 12 Pro Max. We totally understand your frustration there. When returning an order or product to us, we estimate about 10-15 business days from when we receive the item(s) back for that refund to hit your account. We appreciate you sharing this feedback with us though. Please feel free to give us a call at 1-855-688-7269 with any other questions or concerns.
Warm regards,
OtterBox Customer Support
Warm regards,
OtterBox Customer Support
Written by a customer while visiting otterbox.com