Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - ClearView 450 Sq. Ft. 10,300 BTU Smart Ultra Quiet Window Air Conditioner - White
Average customer rating
4.4
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
137
4 Stars
18
3 Stars
10
2 Stars
5
1 Star
13
89%of customers recommend this product.
(
116 out of
131)
Customer Reviews for GE Profile - Refurbished Excellent - ClearView 450 Sq. Ft. 10,300 BTU Smart Ultra Quiet Window Air Conditioner - White
Customer Rating
1
Quit 1 day after warranty
on June 23, 2026
Posted by: Savage1701
from Southeastern Wisconsin
Literally quit 1 day after warranty. Pump stopped pumping water out to evaporator. Classic case of designing a needlessly complicated product. Had to remove inner drain plug and empty a bucket 3x per day. Not that much quieter than a traditional window unit. Would never buy again.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna, GE_Appliances, June 25, 2026
A member of our team will be reaching out to you via email for more information. Please respond back at your earliest convenience.
We’d like to assist with the issue you’re having with the pump. As you’ve tried draining the air conditioner, we recommend disconnecting it from power for a couple of minutes before reconnecting, to reset it. If you’re seeing a P1 or FL error, we recommend draining the indoor side of the unit. More troubleshooting information about that is available on page 16 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--gcRpkCky--/vkruwx1redi901osa0rb.pdf.
We’d like to assist with the issue you’re having with the pump. As you’ve tried draining the air conditioner, we recommend disconnecting it from power for a couple of minutes before reconnecting, to reset it. If you’re seeing a P1 or FL error, we recommend draining the indoor side of the unit. More troubleshooting information about that is available on page 16 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--gcRpkCky--/vkruwx1redi901osa0rb.pdf.
Written by a customer while visiting geappliances.com
Customer Rating
3
Very quiet but lost the water pump year 2
on June 6, 2026
Posted by: JDR1974
from Cromwell, CT
Extremely quiet for a window unit and love the ability to continue using the window.
However, water pump quit on the second season of summer before it really even began. P1 code and a bucket to drain the water. Drain lines are all clear and patent and wires are firmly in place but pump fails to move water from inside the house to outside. Hoping it’s just this one part.
Connectivity is easy with the app.
Seems to use less energy than my last unit.
So far I have 2 of these units and 2 of the newer 12,300 BTU units (4 total) (CT).
Covers large rooms and keeps them cool and quiet.
However, water pump quit on the second season of summer before it really even began. P1 code and a bucket to drain the water. Drain lines are all clear and patent and wires are firmly in place but pump fails to move water from inside the house to outside. Hoping it’s just this one part.
Connectivity is easy with the app.
Seems to use less energy than my last unit.
So far I have 2 of these units and 2 of the newer 12,300 BTU units (4 total) (CT).
Covers large rooms and keeps them cool and quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
4
Response from geappliances.comBy Sarah, GE_Appliances, June 8, 2026
We’re glad to hear you appreciate the air conditioner’s quiet cooling performance, energy efficiency, and other features. We’d like to assist with the issue you’re having with the pump. As you’ve tried draining the air conditioner, we recommend disconnecting it from power for a couple of minutes before reconnecting, to reset it.
We’ll be reaching out over email to discuss this situation with you further. We look forward to hearing back from you, so we can help.
We’ll be reaching out over email to discuss this situation with you further. We look forward to hearing back from you, so we can help.
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped blowing cold air after less than 2 summers
on May 20, 2026
Posted by: Ren111
The air conditioner unit looks nice, but last year (after under 2 summers of use) the AC unit didn't blow very cold air anymore. I thought maybe last year it was a fluke, but same issues this year.
The drains have been checked and no errors are being shown. For this price, I expected it last longer than 2 summers. I am not sure if the inverter compressor stopped working or what, but it doesn't blow cold air.
10,300 BTU Model
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, May 26, 2026
We want to help you with your air conditioner not cooling. We recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
5
Best I've owned
on May 10, 2026
Posted by: Saddle Style is the best
We purchased one of these units last year when the lines on our split phase system failed. Bought two more this year! Love these things. "Saddle style" keeps most of the noise outside. Had to hire someone to install and remove in the fall, but still a deal vs installation of new split phase system.
Response from geappliances.comBy Jonathon, GE_Appliances, May 21, 2026
We're glad that you are enjoying this awesome air conditioner. You've made an amazing choice by going with this unit. We really love the features and cooling performance, especially the inverter technology. This allows the unit to operate at smooth, varying levels, reducing sounds and maximizing energy efficiency.
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet and Cool!
on May 6, 2026
Posted by: elkendog
from PA
We purchased a smaller version last year. Loved it so much that we replaced another one we had with a larger model. So far so good. Super quiet! We are actually able to use this in the bedroom. A first for us!
Response from geappliances.comBy Julia, GE_Appliances, June 11, 2026
This AC features adaptive air conditioner inverter technology that operates at smooth, varying levels, reducing noise and maximizing energy efficiency. We're thrilled to hear it's serving you well, and we're confident it'll continue to do so for many years.
Written by a customer while visiting geappliances.com
Customer Rating
5
Very quiet
on April 15, 2026
Posted by: Vasily
Super quiet, sounds like a refrigerator, no need to turn it when it's not hot off as in quiet mode it's absolutely silent, just install, set temperature and forget. Very easy to install. Inside and outside parts are wet balanced so it feels safe. Very happy with the purchase
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Julia, GE_Appliances, May 14, 2026
We're thrilled to hear you're enjoying this AC unit. This quiet air conditioner reaches sounds as low as 40 dB, allowing you to enjoy the wonderful performance without the disruptive sounds. We're confident this AC will continue to impress for many years.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great and efficient air conditioner
on October 20, 2025
Posted by: LuckyLaura
[This review was collected as part of a promotion.] This is great for windows especially on the second floor. Adjustable spacing and secure. Cools well and is so quiet! Easy to install.
Written by a customer while visiting geappliances.com
Customer Rating
2
Decent cooling performance, poor SmartHome support
on October 17, 2025
Posted by: Daniel1412
[This review was collected as part of a promotion.] Lots of air gaps inherent in the design, despite significant efforts on my part to try to seal them
all.
Smart home support is frustrating. No Apple HomeKit, even though you used to support it?
Remote has an annoying requirement to 'wake up' the device with an extra button press. You can disable this, but then the lights stay on permanently.
all.
Smart home support is frustrating. No Apple HomeKit, even though you used to support it?
Remote has an annoying requirement to 'wake up' the device with an extra button press. You can disable this, but then the lights stay on permanently.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Diego, GE_Appliances, October 20, 2025
We'd like to help you with the air gaps of your air conditioner. We recommend making sure you are following the installation instructions in your unit's manual from pages 10 to 15 here: https://products-salsify.geappliances.com/image/upload/s--gcRpkCky--/vkruwx1redi901osa0rb.pdf
Regarding the Smart support of your unit. We recommend calling our Connected Home Support team at 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST).
Regarding the Smart support of your unit. We recommend calling our Connected Home Support team at 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST).
Written by a customer while visiting geappliances.com