Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - ClearView 450 Sq. Ft. 10,300 BTU Smart Ultra Quiet Window Air Conditioner - White
Average customer rating
4.4
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
137
4 Stars
18
3 Stars
10
2 Stars
5
1 Star
13
89%of customers recommend this product.
(
116 out of
131)
Customer Reviews for GE Profile - Refurbished Excellent - ClearView 450 Sq. Ft. 10,300 BTU Smart Ultra Quiet Window Air Conditioner - White
Customer Rating
3
Issues
on September 6, 2026
Posted by: Gregg62
Cools well. Freezes up regularly which makes it a problem.
Response from geappliances.comBy Magela, GE_Appliances, September 8, 2026
We want to help with your air conditioner's performance. Ice buildup can block airflow and prevent the air conditioner from cooling properly. We recommend setting the unit to HIGH FAN or HIGH COOL and set the thermostat to a higher temperature. If the issue continues, you can schedule an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst ever AC
on August 24, 2026
Posted by: smtips10
Have to get it warranty repaired, and waiting now 3 weeks because the parts are on backorder. It's the middle of the summer, it's over 100 every day here in Arizona, and they are taking a ridiculously long time to get a little pump, basically it's an aquarium pump. UNBELIEVABLE.
And a new issue, the thing is surging constantly. Someone else said it sounds like a diesel engine. Well it's that type of surge. It's happening on low speed, high speed, whenever the compressor is on. Doesn't bother me during the day, as I'm working, but at night it's waking me up with this ridiculous surging and pulsing noise. Compressor is bad or the bearing in the fan are bad. In any case, this is very bad. I've owned several different brands of window AC's and none of them have done this. So two major issues, and haven't even had it 6 months. I cannot NOT recommend this AC loudly enough. The fact they can't get parts makes it seems like a lot of people are having the same issue and they didn't keep enough in US warehouses to cover all the replacements. It's really unacceptable that in the middle of a blistering summer it's taken them three weeks so far I just want it replaced, this surging issue is outrageous and costing me sleep. Have to turn the thing off for a few minutes, wait and then turn it back on, on low, so it doesn't surge for a few minutes so I can get back to sleep. Couple hours, starts it all up again and wakes me up. BAD for my health!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, August 25, 2026
We'd like to gather more information regarding your air conditioner. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing!
on August 23, 2026
Posted by: JaimeBB
from CT
I was nervous that this air conditioner wouldn’t cool the space I needed it for effectively but it quickly proved what it can do! It wasn’t difficult to install, but was much easier with two people. It’s quiet, energy efficient and does a great job cooling the space even on very hot and humid days. Five stars!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Cooling
on August 10, 2026
Posted by: Patriot777
from Rosenberg, TX
I would have given it a 5 star rating except that the minimum temperature setting of 64°F is not quite low enough for me. I'm very hot natured and need the bedroom to be 62°F or lower to sleep the best.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Design and Cooling, but Noisier Than Expected
on August 9, 2026
Posted by: doublej70
from California
Overall, this is a good air conditioner and I’m giving it four stars. The ClearView design works particularly well for the location where I have it installed, and the unit does a good job cooling the room.
My main complaints are noise, vibration, and efficiency. It’s noticeably noisier and has more vibration than the LG Dual Inverter unit I have in another room. The LG has virtually no vibration by comparison. I’m also seeing roughly 30% higher energy usage with the GE under my typical use.
That said, the unique design of this unit made it a better fit for this particular window and location. Overall, I’m happy with it. If GE could improve the efficiency and reduce the noise and vibration, it would be an easy five-star product.
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
It works well for me.
on August 9, 2026
Posted by: B Wolfe
from Boone, North Carolina
The unit works great. The connection to wifi was easy and is nice to have. The app allowed me to program the unit like a home thermostat. So far (1 month) the unit has cooled well. The unit is quiet inside the house on all settings, but almost silent in quiet mode. When outside, the outside portion is a bit noisy. This is from the water recirculation that is used to provide the energy efficiency.
My only complaint was installation. It was detailed and explained everything except for the 'slide' portion that links the inside and outside parts. I ended up with it farther apart that it needed to be. I was still able to secure with the tension bolts. It would be nice if more detail could be given for this part. Maybe there is a video on YouTube, I did not look.
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy set up and complete cool.
on August 7, 2026
Posted by: Empanada1
from Wallis,Tx
Easy set up and install. All instructions were precise and easy to understand. The fit was perfect for the window. Unit provides cool air and little noise. The remote helps as well as being able to use phone to control the a/c.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Broke in a few months and awful for several reason
on August 2, 2026
Posted by: smtips09
from Mesa AZ
I'm having this warranty repaired after a few months, the pump that whisks the water from the ront tank to the fan stopped working.
This is the most horrible design of a window AC I have seen. There is a PLUG on the INSIDE because there is a water pan built into it in the interior of the house. This pan fills up, the little tiny pump is supposed to suck up the water and send it to the back, where the fan picks it up from the exterior pan, sends it into the evaporator coils to dispense it out. Or it runs out the back plug if it gets too full. If the pan in the inside gets too full, there is a cap and you pull out a plug and drain it into a bucket you're holding there to get the water out. Horrible. If the pump stops working like mine did, the AC will SHUT DOWN with an FL code error and will not run until you drain it.
While I am waiting for the warranty guy to come back - because you have to take the AC completely out of the wall/window for them to fix this - I have had to hook up a garden hose to the fitting, and run it out the wall down by the baseboard to keep the thing running so it doesn't fill up and the water goes out the hose to the outside.
Who ever heard of such a ridiculous stupid hookup to have possible leaks inside your house or having to hold a bucket up there to drain the water if the tiny little pump can't keep up or gets plugged? This is about the dumbest design I've ever seen.
Not to mention, the remote is just a plain old remote with buttons, no visible feedback on the remote itself. And if you have it installed up the wall like I do, you really don't know what it's getting set to when pressing the remote buttons, without getting up and actually looking up there to see it. This is stupid, and Midea definitely has GE beat bigtime as far as the remote goes. I own both. The GE is a bit quieter, but much more of a PITA to use with this remote, and obviously it broke down within just a few months of installation. I cannot be without one in my home office in the Arizona heat, so I actually had to drill a 1 inch hole in the wall to let the water go out a hose while waiting for the warranty repair.
You decide. Do you want possible leaks inside your home from a non-conventional design unlike any other window AC on the market? Do you want to hold a bucket up there to drain the thing? Do you want to have an AC with a remote that's straight out of the 80's? I'm thoroughly disappointed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Vikki, GE_Appliances, August 6, 2026
We do see you have service scheduled to repair your air conditioner. We will update your case to include your review and encourage you to contact the team with whom you've been working if you have additional questions.
Written by a customer while visiting geappliances.com