Customer Reviews for GE Profile - Refurbished Excellent - ClearView 450 Sq. Ft. 10,300 BTU Smart Ultra Quiet Window Air Conditioner - White
Customer Rating
3
Hard to install, noisy
on June 3, 2024
Posted by: Sarah8765
from Michigan
Not the easiest to install. Makes a lot more noise that I feel it said it would. Is loud when it turns off and on. I thought I bought the model that made it so it would be less of a hard turn on and it is loud when it does turn on.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael, GE_Appliances, June 4, 2024
We hate to hear that your new AC unit was difficult to install, and that it operates much louder than expected. We are constantly working to make our appliances better, and we’ll be sure to forward your comments about the difficulty of the installation to our product team so we can continue to improve.
When it comes to unexpected noises from your AC, we suggest taking a look at the article below for information on normal sounds you’ll hear from your unit.
If none of that helps, or if you believe the noise you’re hearing is much louder than can be considered normal, then we recommend taking a look at page 21 of your use and care manual for information on how to take advantage of your warranty.
The installation video could use more close ups! We have the 10300 Btu. Model. When I tried to separate the two sections by myself, (as illustrated with smaller models) I met with resistance, trying to extend them to the furthest (3rd) position! They had started to come off of their tracks, but I had not damaged anything! So extending the sections on this larger model, is also a two-person job! With the helper I planned for the lift, we easily got them back on track and fully extended. Even with that glitch the installation didn't take long. The weather stripping, could be a bit easier to cut. We have exterior brick sills, (so, of course), the knobs of the "adjustable supports / adjustable bolts" extended beyound the bottom edge of the Brick! It's holding steady, but slighty larger "knobs" would be helpful! (Don't you hate it, when in the course of reading an Owners Manual, in different paragrahs, it refers to the same part by two different names!!!) Anyhow 24 hours later it's running cool & very quiet! And it's nice having the view back! We're very pleased. Check back with me in 30 Days....
Have only had this unit for one month and have been very happy with it! It is much more quiet than a previous unit I had and does a great job cooling a large 20x20 room and adjoining bathroom. Set up and installation was a breeze.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Michael, GE_Appliances, May 10, 2024
We’re thrilled to hear that the installation of your new AC unit went so smoothly, and we love that it’s been working so well yet so quietly. The ClearView design helps leave your windows unobstructed, and you can stay in control when you connect this model with our SmartHQ app.
I absolutely love this 10,300 btu window saddle ac unit, it works perfectly, very quiet. Install was a breeze after reading all instructions and a little measuring and prep, with the help of my wife it was fairly easy. It looks like it belongs and lets me use my window with no obstruction.
We are very excited about this model air conditioner with energy, saving inverter technology! The design of this air conditioner is ingenious as it’s sits so solid on the windowsill and allows for all but 4 inches of the window viewing area. The included foam blocks and weatherstrip material allows for a tight seal, so it can be there year-round.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Charlie, GE_Appliances, May 8, 2024
We appreciate you taking the time to provide us with your feedback. We're so glad to hear that your air conditioner is cooling well. We love how quiet it is while running.
Great design and sleek profile. Love the way it fits over the window sill instead of on it putting unnecessary stress on the actual window and the window frame plus no ugly exterior bracket for support. Very quiet unit. Only thing to improve on is the lettering on the remote, very difficult to see. Would be better in black lettering.
Love how quiet the unit is and that the display shuts itself off so the lights don’t both you…. But what is the green flashing light on the front right? Slightly annoying when you are trying to sleep and it’s basically 5 feet from your head.