Customer reviews from otterbox.com
LifeProof - NXT Case for Google Pixel 3 XL - Black Crystal
Average customer rating
3.5 out of 5
3.5
(26 Reviews)
Open Ratings Snapshot
Rating breakdown 26 reviews
5 Stars
5
4 Stars
10
3 Stars
6
2 Stars
2
1 Star
3
76%of customers recommend this product. 
(
19 out of 25
)
Best Buy Privacy Policy
Customer Reviews for LifeProof - NXT Case for Google Pixel 3 XL - Black Crystal
Customer Rating
1 out of 5
1
Not to standard.
on March 31, 2019
Posted by: Lumlegger
Verified Purchase:Yes
Have purchased two lifeproof cases in the past for previous phones and loved them. They provided total protection to my devices. So when it came time to buy this case for my phone I trusted the fact that the case would fully protect my phone. I was wrong. If you are looking for a case to protect you phone from life, this isn't it. Unlike previous lifeproof cases I have bought this case doesn't even cover your camera or screen. This case does the same thing as any other cheap case you can buy, but it costs twice as much. This case is life resistant at best, can't recommend buying, because it isn't actually going to protect your phone. This is the last time I will blindly trust the lifeproof brand. If your thinking about buying this case, don't do it. Save your money and buy a cheap shock resistant case.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, April 3, 2019
Hi Lumlegger,

We're so sorry to see that this NËXT series didn't quite meet your expectations! True, the NËXT does differ from the FRĒ, especially with its open design. The case was engineered with this streamlined style in order to provide full device functionality so that you could completely enjoy your Google Pixel 3 XL!

Rest assured, this NËXT passed all of our extensive tests to ensure that it is ready to protect your investment from dirt, snow, and drops. We're confident that it should prove its worth time and time again! If you have any additional questions on this, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll be thrilled to help out!

Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best protection so far
on March 9, 2019
Posted by: Orpheus
Verified Purchase:Yes
Worth for the price. I amazed at the complete protection with Crystal case back. Can't find better!!
Pros: Skiing, mountain biking, Skateboarding, BMX, Camping, Road Cycling, Hiking, Surfing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
best for outdoors
on February 26, 2019
Posted by: Melanie
Verified Purchase:Yes
i love it! i love that i dont have to worryabout my phone getting dropped anymore
Pros: Camping, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Wish it were fully waterproof
on January 9, 2019
Posted by: Bripy
Verified Purchase:Yes
Awesome case! Very slim and sleek but wish it were completely waterproof and screen protected.
I would recommend this to a friend!
Response from otterbox.comBy LifeProof, Customer Service Team, January 11, 2019
Hi Bripy,

We really value your feedback and would be more than happy to pass this up the ladder for future consideration. In the meantime, we are glad to hear the NËXT case is working out for you! Please feel free to give us a call at 1-888-533-0735 with any further questions or comments and we'll be glad to assist.

Cheers,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great Case
on December 26, 2018
Posted by: Adam
Verified Purchase:Yes
This is a great case for my Pixel 3 XL. I especially like the clear back so I can see more of the phone and the open front so I can interact directly with the touchscreen. My only (minor) complaint is the cover of the USB-C port can sometimes be difficult to open, but that's probably better than a cover that won't stay closed.
Pros: Exploring, Running, Snowboarding, Camping, Hiking, Rock Climbing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great Product...wish shipping was better
on December 17, 2018
Posted by: svdandnjd
Verified Purchase:Yes
I bought this product and it arrived 2 weeks after I purchased my phone. It might be my fault for not checking when you'll would actually have it out to me but I wasn't able to use my expensive phone due to the fact that I had a 2 week waiting period for a lifeproof case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love my new phone cover!
on December 10, 2018
Posted by: Angela
Verified Purchase:Yes
I changed from an IPhone to a Google phone and needed a new case. I love this clear case with a pink edge - perfect for my not pink Google Pixel 3 XL phone. Fits well, looks sharp, and came quickly.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great everyday use
on December 9, 2018
Posted by: GingerYeti
Verified Purchase:Yes
I though this case wouldn't be able to handle my life style. It is great. Working in construction I need a solid case and I think this will do it. Haven't take it to work yet because I have no way to protect screen from scratches but I'm sure once I get a film screen protector this thing will be solid.
Still I look forward to new cases for pixel 3 xl
Pros: Exploring, Snowboarding, Camping, Hiking, Motocross
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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