Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone XS Max - Blue Nebula - Multicolor
Average customer rating
4.4
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
81
4 Stars
18
3 Stars
8
2 Stars
3
1 Star
7
88%of customers recommend this product.
(
101 out of
115)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone XS Max - Blue Nebula - Multicolor
Posted by: Judy
Verified Purchase:Yes
Bought this for my daughter she is very pleased with it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Suhmmah
Verified Purchase:Yes
Exactly what I was looking for. My family has always purchased the Defender cases, so this is our first Symmetry case. Love the fact I can swap out the pop sockets too with this one. Doesn’t snag and works great with all my wireless charging devices. I don’t even need to take off the pop socket either to charge. I also like the fact my phone feels super secure in the case as well. Great product as always.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Reagan8904
Verified Purchase:Yes
I saw a friend with this case and I always have to buy my pop sockets separately and loved how this one was Included and more flush against the case and didn’t stick out and was easy to slip into a pocket or purse.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Annatruj
Verified Purchase:Yes
Bought a couple weeks ago and absolutely love it! Colors are beautiful and it’s super protective without being huge.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kimmie
Verified Purchase:Yes
Love this case. Durable - Pink favorite color and super sturdy
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Marci
Verified Purchase:Yes
I love the phone case. It’s what I should’ve bought in the first place. Live the design too.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: John
Verified Purchase:Yes
Pop socket sits into case to be flush (good), but it doesn’t pop out far enough to be used as a stand and phone falls over (bad).
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 22, 2019
Hi, John!
We're sorry to hear about your frustration with your Otter + Pop Symmetry Series case. When using the built-in PopSocket as a stand, we usually suggest pulling the PopTop all the way out, then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we suggest having the camera-side of your phone down and close to the stable surface.
If you run into any other issues with your case, don't hesitate to give us a call at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Otter + Pop Symmetry Series case. When using the built-in PopSocket as a stand, we usually suggest pulling the PopTop all the way out, then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we suggest having the camera-side of your phone down and close to the stable surface.
If you run into any other issues with your case, don't hesitate to give us a call at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: sjpr
Verified Purchase:Yes
Really like this case, so nice that the pop up is on it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com