I was given this as a gift after wanting one for a while but have been left disappointed. It’s marketed as wireless charge compatible however you have to take the socket off every time you want to charge wirelessly and even then it has to be positioned perfectly. I have been using a popsocket for a while and have had no issues with wireless charging before it just seems to be this case which is disappointing cause I was so excited to get it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , January 2, 2020
Hi, Amelia!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case. While that case is compatible with Qi charging, we do recommend removing the PopTop for the best experience. We're bummed to her that has left you disappointed. We'll be sure to pass your feedback up the ladder to our design team! If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
This is my first otter box case ever. Love the marvelous color. Love that it has the pop socket attached to the case and although it does, it does not make my phone bulky like other cases.