I love this phone case!!! I ride motorcycles with my husband and I love to video & take pictures while riding. Having a pop socket on my phone makes it a lot easier to hold onto while doing this but I had trouble sometimes with the pop sockets that you stick on not always staying stuck on certain phone cases so I was so excited to find that Otterbox had come out with a case that has a pop socket already attached!!! I was a little hesitant at first because it is a little expensive but after getting and using it I found that it is worth every penny!!!! I absolutely love this phone case and this will be the only kind I use from now on!!! The case feels so good and the pop socket is great when your using it and is flush with the case and not bothersome when you’re not using it!!!! I have dropped my phone a couple of times on the sidewalk & hardwood floor and the case has kept my phone well protected!! I purchased the pink/grey, I think it’s called maroon and the color is so pretty!!! I would definitely recommend this case!!! Worth the money!!!!
Case is too slippery, and the pop socket is located too high on the case. Full rubberized corners would go a long way.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 15, 2019
Hi there,
We appreciate your thoughts on the Otter + Pop Symmetry Series. We are sorry that it did not quite meet your expectations. We will pass your feedback on to our design team for future consideration.
We hope that this one unfortunate experience does not discourage you from considering our products in the future. If you ever have any OtterBox questions, please do not hesitate to reach out to us at 1-855-688-7269. We are happy to help!
I am not happy with the thing on the back. I like a plain flat back. The case is not bad. I like things plain and simple.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 13, 2019
Hi, Fredster!
We're sorry that you're not liking your new Otter + Pop Symmetry Series case! If you're looking for something a little more flat on the back, we'd suggest checking out our regular Symmetry Series case. Check that case out here: https://www.otterbox.com/en-us/apple-iphone-xs-max/symmetry-series-case/77-60028.html#prefn1=color&prefn2=series&prefv1=Black&prefv2=Symmetry+Series&start=1
I've always wanted to try the pop sockets, but I like the wireless charging on my phone, so this is awesome. It's easy to take off, but still sturdy when on. Only downfalls are, I can see myself losing the socket (guess I should buy a back up) and sometimes it can be a bit finicky about wireless charging, like you have to move it around to find the good spot. Other then that, I've already dropped it and it's help up great.