Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 11 - Black
Average customer rating
3.9
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
43
4 Stars
17
3 Stars
17
2 Stars
5
1 Star
7
76%of customers recommend this product.
(
65 out of
86)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 11 - Black
Posted by: Jazzydj
Verified Purchase:Yes
I’ve gone through many defender cases in the past 10 years or so. I love the built in popsocket. The case is fits just like the old defenders but better because they’re thinner & lighter but still offer the famous defender drop protection. I’m 65 years old and have been experiencing arthritic conditions in my hands. The popsocket helps me keep a grip on the phone. I have confidence that the phone will stay secure in my hands.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: TedB
Verified Purchase:Yes
Protecting my phone was #1...and the case is solid at that...the pop doesn’t hold phone up as expected...
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , September 10, 2020
Hey, Ted!
We're glad to hear that you're happy with the protection of your Otter + Pop Defender Series case, but we're sorry that you're having trouble using your PopTop as a stand! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're glad to hear that you're happy with the protection of your Otter + Pop Defender Series case, but we're sorry that you're having trouble using your PopTop as a stand! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: DrJim
Verified Purchase:Yes
I’ve used OtterBox cases since they’ve been available! Have dropped my phones more times than I like to admit and no damage to phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Wendy
Verified Purchase:Yes
I’ve had my defender case for about a month, I wish there were more appealing Visual design options, but the reason I got it is so my iPhone won’t shatter since I drop it a lot. I got the pop out feature on the back and love it. At least you can get a little design opportunity with that, I’ve dropped my phone a few times and no breakage!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: diana28
Verified Purchase:Yes
I bought this item thinking it would have a screen protector built in it’s not bad but I’d like it more with a built in screen protector.
Response from otterbox.comBy OtterBox , Customer Service Team , August 17, 2020
Hey, Diana!
We're sorry to hear about your disappointment with our new Defender Series design. After exhaustive design testing, our engineers determined that the best interaction with your screen wouldn't be possible with a built-in screen protector. That being said, our testing has shown that this case provides the same level of drop protection as Defender Series cases of the past. Additionally, that case is compatible with Amplify and Alpha Glass. Check those additional protection options out here: https://www.otterbox.com/en-us/iphone-11-cases?prefn1=featuresRefinements&prefv1=Screen%20Protector
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with our new Defender Series design. After exhaustive design testing, our engineers determined that the best interaction with your screen wouldn't be possible with a built-in screen protector. That being said, our testing has shown that this case provides the same level of drop protection as Defender Series cases of the past. Additionally, that case is compatible with Amplify and Alpha Glass. Check those additional protection options out here: https://www.otterbox.com/en-us/iphone-11-cases?prefn1=featuresRefinements&prefv1=Screen%20Protector
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: VegasMinda
Verified Purchase:Yes
I’m very happy with my Otter Box feel my phone is much more protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
I love otter box!! But the pop socket is too small
on July 29, 2020
Posted by: Twinkiemomma
Verified Purchase:Yes
I was excited to get a combo of otter box and pop socket. But the pop socket doesn’t hold the weight of the phone and otter box. Disappointed in the pop socket but love my otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Vicki
Verified Purchase:Yes
It is so compact, strong and safe! I just love it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com