Customer reviews from otterbox.com
LifeProof - WAKE Series for Apple iPhone 12 mini - Black
Average customer rating
3.2
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
6
4 Stars
0
3 Stars
3
2 Stars
1
1 Star
4
60%of customers recommend this product.
(
6 out of
10)
Customer Reviews for LifeProof - WAKE Series for Apple iPhone 12 mini - Black
Posted by: Brianna
Verified Purchase:Yes
I’m so glad I got this case as there wasn’t much choice for them in store and I love the color and protection
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: S J McGaha
Verified Purchase:Yes
I've used Lifeproof cases for years, but this one missed the mark. I returned the case and I am waiting for a refund. Thank you
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, January 14, 2021
Hi there!
We're sorry to hear about your disappointment with your WĀKE case! We'd love to hear more specific feedback about the issues you were having. Please don't hesitate to reach out to our helpful Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
We're sorry to hear about your disappointment with your WĀKE case! We'd love to hear more specific feedback about the issues you were having. Please don't hesitate to reach out to our helpful Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Chillyv
Verified Purchase:Yes
What a beautiful case and environmentally friendly as well!!!
Pros: Skiing, Running, Snowboarding, Road Cycling
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lester
Verified Purchase:Yes
I’m disappointed with this case because it doesn’t have a front cover to protect the face of my iPhone.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, December 23, 2020
Hey Lester,
We're bummed to hear you're not a fan of the design of WĀKE, however, we appreciate the feedback! While that case does intentionally feature an open screen display, allowing you to interact directly with the device inside, you can always add Alpha Glass to your phone for extra protection. Alternatively, if you're a fan of built-in screen protection, FRĒ might be more your style! Check it out here: bit.ly/LPiPhone12miniFRĒ
If you have any other LifeProof questions or concerns, please don't hesitate to reach out to us directly and we'll gladly be there for you!
Happy holidays,
LifeProof Customer Service Team
We're bummed to hear you're not a fan of the design of WĀKE, however, we appreciate the feedback! While that case does intentionally feature an open screen display, allowing you to interact directly with the device inside, you can always add Alpha Glass to your phone for extra protection. Alternatively, if you're a fan of built-in screen protection, FRĒ might be more your style! Check it out here: bit.ly/LPiPhone12miniFRĒ
If you have any other LifeProof questions or concerns, please don't hesitate to reach out to us directly and we'll gladly be there for you!
Happy holidays,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anne
Verified Purchase:Yes
Side buttons are easy to press. Makes the phone feel too wide/fat in my hands. Plenty of room for off size lightening connectors. Would like a texture that’s easier to grip.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, December 22, 2020
Hey, Anne!
We're sorry to hear that your WĀKE case didn't check all your boxes! We appreciate your feedback about the size and feel of your case, and we'll be sure to let our engineers know about your experience. In the meantime, if you run into any issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
We're sorry to hear that your WĀKE case didn't check all your boxes! We appreciate your feedback about the size and feel of your case, and we'll be sure to let our engineers know about your experience. In the meantime, if you run into any issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Me29
Verified Purchase:Yes
Dropped it a few times, no issues.
Love lifeproof !!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com