Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case & Holster for Samsung Galaxy S24 Ultra - Black
Average customer rating
4.4
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
105
4 Stars
12
3 Stars
8
2 Stars
3
1 Star
11
86%of customers recommend this product.
(
92 out of
107)
Customer Reviews for OtterBox - Defender Pro Series Case & Holster for Samsung Galaxy S24 Ultra - Black
Posted by: Anonymous
Verified Purchase:Yes
Very solid case. Read the directions to install as it is a bit different than previous case models, but fantastic protection. Just need to add a tempered glass screen protector and good to go!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Michael from Texas
Verified Purchase:Yes
I always love to get Otterbox, I am very hard on my phones. I keep them in my back pocket. with an Otterbox they look pristine after 4 years of use. I just wish they could design belt carrier that wasn't so bulky. but then again I need the bulk to keep it safe.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
You want the best..here it is. You won't regret it
on April 2, 2024
Posted by: Mark
Verified Purchase:Yes
I will say this.....my 5th Otterbox.....mike drop!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hillbilly
Verified Purchase:Yes
Excellent case wish it came with a screen protector
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Meme
Verified Purchase:Yes
Do not like this case... I've had a bunch otterbox cases for many phones... this one has hardly any front protection, and the rubber on the back has a big gap by the cameras and then it doesn't sit flush after it pops out... worst case so far
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, April 1, 2024
Hello! We are so sorry to hear that this particular case is not working out in the way you had hoped. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation and answer any questions you may have to help with finding the perfect case option to meet your needs.
Written by a customer while visiting otterbox.com
Posted by: John
Verified Purchase:Yes
The s24 defender case is very sharp at stylus exit. Disliked
Response from otterbox.comBy Customer Service, April 1, 2024
Hello, John! We are so sorry to hear you experienced an area of sharpness with this case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Catie
Verified Purchase:Yes
Not as drop proof as the one for my 22 ultra have had to replace phone bc of screen after a short drop 2x. Not as good as I would like for the cost
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, March 28, 2024
Hello, Catie! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: Ramon
Verified Purchase:Yes
I love its sturdiness. I love the all-around protection. I love that it comes with a clip.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com