Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case & Holster for Samsung Galaxy S24 Ultra - Black
Average customer rating
4.4
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
105
4 Stars
12
3 Stars
8
2 Stars
3
1 Star
11
86%of customers recommend this product.
(
92 out of
107)
Customer Reviews for OtterBox - Defender Pro Series Case & Holster for Samsung Galaxy S24 Ultra - Black
Customer Rating
5
Worth Their Price
on February 3, 2024
Posted by: BDaniels
Just purchased the Defender Pro to protect my s24 Ultra. Otterbox is my Go To case because they are a high quality case and it works. I have a Defender on my Note 10+ and last year I needed to climb a ladder to access and reset a security camera under my roof eve on a large two story house. We'll I needed 3 hands to reset the security camera and hold my phone. I set the phone on a rung on the ladder and seconds later, my phone came crashing down. I was up almost a good 20 feet. I figured that the phone was toast, but upon retrieving it, the phone still worked. The note 10 is a heavy phone and it hit hard and the Otterbox saved it. There is no other case that could do this. Otterbox provides superior drop protection. Also the case has the perfect balance of grip - grip in my hand and grip on a flat surface. It is not too rubbery to easily slide into my pocket, but the case doesn't slide across a hard surface which I hate. I will set my phone on a flat surface in my BMW and it will stay in place as I make turns. This is the only case that I will buy. It has proven itself. They are pricey, but they are worth it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Looks nice, but slight design flaw. Please fix!
on January 29, 2024
Posted by: Miller1
Love the look of the new S24 defender pro case, however once installed the bottom left corner is so sharp, with the weight of the phone it digs into your hand. I always use otter box cases. Please adjust this to make it more comfortable. Also make more colors available.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 30, 2024
Hey! We appreciate your feedback on color options for your new device. We are sorry to hear your case is damaged. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! We also have a chat option available on our website if that is more convenient.
Written by a customer while visiting otterbox.com
Customer Rating
4
Great Case
on January 25, 2024
Posted by: Tmpenny21
I always buy OtterBox Cases for my phone. Just got the new S24 Ultra, please make more color options in the Defender Pro series. Thanks for great products.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com