The back of the rubber casing is starting to bloat on day one right near thebottomof the camera punch out. It is very thin and i already know that while the case itself will do a great job protecting the phone the outter rubber is going to give up the ghost in a short period of time. It makes me very sad as i have jad otterboxes since i can remember but it may be time to try something else after this goes. I swear something changed...like when a favorite restaurant changes suppliers of the food they purchase and the taste/quality is different.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, February 21, 2024
Hello, Bryan! We are so sorry to hear that you are experiencing an issue with the outer rubber portion of your Defender Pro Series case. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
I have the peace of mind with the Outerbox covers. I already dropped my phone a few times at my job (I work on construction) and I'm able to pick it up safely with no cracks. 100% reliable.
This being the 3rd or 4th Otterbox that I have owned for my Galaxy S series phones through the last 10 years, I have no complaints. It fits perfectly even over a tempered glass screen protector and camera lens array protector with no issues. I will always use an Otterbox as the protection is superb!
I have been using otterbox for years because I drop my phone sometimes, and I've never had a crack in the screen or malfunction. It really does protect!