Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry+ Case for MagSafe for iPhone 13 Pro Max/12 Pro Max - Stardust
Average customer rating
3.9
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
56
4 Stars
6
3 Stars
8
2 Stars
9
1 Star
13
67%of customers recommend this product.
(
51 out of
76)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry+ Case for MagSafe for iPhone 13 Pro Max/12 Pro Max - Stardust
Customer Rating
5
Fits really well
on December 20, 2021
Posted by: MD10
from New Jersey
Gender:Male
[This review was collected as part of a promotion.] I bought this cover for my new iPhone 13 pro max and this fits really well and is exactly what I was looking for. The material is also very good. Great quality. The mag space design on the cover could be better (or better enough not be there) but overall it is good.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Absolutely love!
on December 20, 2021
Posted by: BlancaV
from Los angeles
Gender:Female
[This review was collected as part of a promotion.] Super hard edges and very protective! Love the clear design makes it look clean and sleek modern. The MagSafe case is great for wireless charging! Once you get your phone on, it’s not going anywhere! Gives me a huge sense of protection in case I ever drop my phone for the hundredth time
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Not Blue, it’s Purple
on December 18, 2021
Posted by: Clark
It’s purple. Hope you’re not looking for blue. Sucks to be me.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 20, 2021
Very sorry to hear the color tones of the Symmetry Series+ Case you received weren't as expected or to your liking. We can definitely help with a return of the item, and perhaps there's something else in our lineup that would better match your needs and taste.
You can set things in motion for the return via the link below, or feel free to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to assist with that and answer any question you might have about our other cases.
https://www.otterbox.com/en-us/returns
Enjoy the holiday season,
OtterBox Customer Service Team
You can set things in motion for the return via the link below, or feel free to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to assist with that and answer any question you might have about our other cases.
https://www.otterbox.com/en-us/returns
Enjoy the holiday season,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1
Case turns yellow color
on December 18, 2021
Posted by: Grant
I've owned many OtterBox cases over the years and I never had any issues. I decided to buy a clear one for my new iPhone 13 Pro Max as I wanted to see the new blue color. After using it for a few weeks the case especially around the frame has yellowed making it look horrible! Would recommend staying away from this clear case and going with the standard Symmetry Series case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 20, 2021
We're so sorry to see (literally) that your most recent OtterBox is singing the aesthetic blues. Our Otter engineers work diligently to keep such cosmetic complications at bay, and we're confident that a brand-new warranty replacement Symmetry Series+ Clear Case will be better able to keep your awesome iPhone looking sharp for the long haul!
You can set things in motion using the link below, or feel free to give our friendly, color-conscious Otters a call at 1-855-688-7269 and we'll be glad to help!
https://www.otterbox.com/en-us/warranty-claim
Happy Holidays,
OtterBox Customer Service Team
You can set things in motion using the link below, or feel free to give our friendly, color-conscious Otters a call at 1-855-688-7269 and we'll be glad to help!
https://www.otterbox.com/en-us/warranty-claim
Happy Holidays,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Beautiful Case
on December 17, 2021
Posted by: MBAGirlie
from DE
Gender:Female
[This review was collected as part of a promotion.] This brand is a very recognizable name that you know and trust with your devices. See photos - it's a very beautiful simple looking case. I had no issues with the Mag Safe feature. I was looking for a case that wasn't too bulky or thick, and at the same time, very protective for my device. I've always for some strange reason thought this manufacturer's cases would be huge and bulky. I was extremely surprised that the case was exactly what I wanted - slim enough to fit my small hands, as the 13 Pro Max is a big phone to begin with. My phone felt very well protected!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Awesome case
on December 16, 2021
Posted by: Katrina G
from Tampa Fl
Gender:Female
[This review was collected as part of a promotion.] I love the design it’s very sleek and the clear just allows me to see and charge my phone wireless. I love the feel of it in my hands. Great case absolutely love this. I would recommend this product to anyone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Clean + Sturdy
on December 16, 2021
Posted by: Bob1995
from New York, NY
Gender:Male
[This review was collected as part of a promotion.] As expected, this case delivers its purpose – to protect your phone from drops all while looking clean and functional. The magsafe is strong and a great addition to this case. Overall, if you want a case you can carry and rely on a daily, get this one!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Has saved my phone in several occasions!
on December 15, 2021
Posted by: Chelsea@12
from Los Angeles, CA
Gender:Female
[This review was collected as part of a promotion.] This case is very durable. I have dropped my phone a handful of times and it has protected my phone and kept it in perfect condition. It sticks well to the MagSafe charger in my car and charges without needing to be plugged in.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com