Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry+ Case for MagSafe for iPhone 13 Pro Max/12 Pro Max - Stardust
Average customer rating
3.9
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
56
4 Stars
6
3 Stars
8
2 Stars
9
1 Star
13
67%of customers recommend this product.
(
51 out of
76)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry+ Case for MagSafe for iPhone 13 Pro Max/12 Pro Max - Stardust
Customer Rating
3
Pretty but turns yellow quickly
on February 28, 2022
Posted by: Viking91
The case it self is pretty, I have the stardust version. Unfortunately the sides turn yellow pretty quickly, wish this wasn’t a problem over wise it would be 5 stars
Response from otterbox.comBy OtterBox, Customer Service Team, March 1, 2022
We can certainly appreciate how such discoloration at those edges would be cause to knock a few stars out of the Symmetry Series+ review sky. Fortunately, we've got a fantastic warranty that will help clear things up with a brand-new replacement that is sure to keep your iPhone looking out-of-this-world awesome for the long haul!
Feel free to launch the process by way of the link below, or give us a call at 1-855-688-7269 and we'll be glad to fire up the OtterBox boosters!
https://www.otterbox.com/en-us/warranty-claim
T-minus 3...2...1...
OtterBox Customer Service Team
Feel free to launch the process by way of the link below, or give us a call at 1-855-688-7269 and we'll be glad to fire up the OtterBox boosters!
https://www.otterbox.com/en-us/warranty-claim
T-minus 3...2...1...
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: 100424 W P
Verified Purchase:Yes
Clear otterbox protection, with mag safe "visible" ring (great to have), wishing the case had a some what higher lip ( like in the days of iphone X ) all in all this case ( so you know ), sits flush with the glass, making me feel Unprotected, I'll just be extra careful .. I have always trusted, and purchased ONLY OTTERBOX case ( from my first iphone 3g :)
Response from otterbox.comBy OtterBox, Customer Service Team, February 28, 2022
Awesome to know you've been sporting an OtterBox since way back in the days of that iPhone 3G! We're confident that your most recent Symmetry Series+ Case will provide the same great protection you've grown accustomed to in the past, but since you're feeling a bit uneasy, it might be worth adding one of our screen protectors to the mix.
Feel free to check out all of the options for your iPhone 13 Pro Max via the link below, and definitely give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to help!
https://www.otterbox.com/en-us/iphone-13-pro-max
Best,
OtterBox Customer Service Team
Feel free to check out all of the options for your iPhone 13 Pro Max via the link below, and definitely give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to help!
https://www.otterbox.com/en-us/iphone-13-pro-max
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: LawnKnome
Verified Purchase:Yes
Case came in on time and fit the phone perfectly. Very happy with the case so far.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: taks
Verified Purchase:Yes
Classy looking, Sturdy and Functional. And of course, not bulky. Symmetry’s been my choice for years. This blue looks purple… even better for me!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Customer Rating
2
Not what I expected
on January 14, 2022
Posted by: Neka
Purchased the “red” case and the color is way off. Highly disappointed..
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 18, 2022
Thanks for the heads-up on the discrepancy you noticed between the In The Red Symmetry Series+ case you received versus the online images you saw.
Although we genuinely put forth our best effort to ensure an accurate representation is posted, the vast number of devices and their subsequent setting available these days makes for quite the challenge when it comes to trying to get everyone seeing the same thing. We do have a few other colors available, so if you feel like you won't be satisfied with your current case, perhaps one of those would be more to your liking.
Feel free to check them out on our website, and don't hesitate to give us a quick call at 1-855-688-7269 with any questions and our friendly Otters will always be happy to talk shop!
Best,
OtterBox Customer Service Team
Although we genuinely put forth our best effort to ensure an accurate representation is posted, the vast number of devices and their subsequent setting available these days makes for quite the challenge when it comes to trying to get everyone seeing the same thing. We do have a few other colors available, so if you feel like you won't be satisfied with your current case, perhaps one of those would be more to your liking.
Feel free to check them out on our website, and don't hesitate to give us a quick call at 1-855-688-7269 with any questions and our friendly Otters will always be happy to talk shop!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com