Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry+ Case for MagSafe for iPhone 13 Pro Max/12 Pro Max - Stardust
Average customer rating
3.9
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
56
4 Stars
6
3 Stars
8
2 Stars
9
1 Star
13
67%of customers recommend this product.
(
51 out of
76)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry+ Case for MagSafe for iPhone 13 Pro Max/12 Pro Max - Stardust
Posted by: Anonymous
Verified Purchase:Yes
Super cute, love the warranty since clear cases tend to yellow but it's held up great so far.
Written by a customer while visiting otterbox.com
Posted by: John Dranski
Verified Purchase:Yes
Stylish and strong. A perfect balance. Exactly what I was searching for!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rglove
Verified Purchase:Yes
Just buy it, you won’t regret it!! I LOVE IT The case is amazing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ashley P
Verified Purchase:Yes
Color is great, protection is great, the rubber parts of the sides gets dirty quite quickly
Written by a customer while visiting otterbox.com
Posted by: Maria
Verified Purchase:Yes
Very slim . Love it.easy to handle love the way it feels when I grabe my phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Juju
Verified Purchase:Yes
First time I dropped my phone the back of my phone shattered
Response from otterbox.comBy OtterBox, Customer Service Support, February 14, 2023
Oh no! We're very sorry to hear about your experience with the Symmetry Series+ case. Every drop is subject to a multitude of variables, many out of our control. That said, we assure you we put forth every effort to ensure our cases will provide some of the best protection available to safeguard your device. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though, just give us a ring at 1-855-688-7269.
Warm regards,
OtterBox Customer Support
Warm regards,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
1
Terrible
on February 11, 2023
Posted by: Adam
One drop from knee height and back of phone smashed. Not impressed.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, February 14, 2023
Oh no! We're so sorry to hear about this, Adam. We know that can be a frustrating experience. Though our cases are tough, there are some variables that can't be accounted for. We're happy to send a new OtterBox under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a ring at 1-855-688-7269 with any questions or if you'd like a new case.
Warm regards,
OtterBox Customer Support
Warm regards,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Izzy Cortes
Verified Purchase:Yes
I love my OtterBox iPhone MagSafe case. It fits and works perfect. Great product and shipping was super fast. I definitely recommend OtterBox products.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com