Customer reviews from X-SENSE.com
X-SENSE - 10-Year Battery Smoke and Carbon Monoxide Detector with LCD Display and LED Light 4 Pack - White
Average customer rating
3.8
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
7
4 Stars
0
3 Stars
2
2 Stars
1
1 Star
2
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for X-SENSE - 10-Year Battery Smoke and Carbon Monoxide Detector with LCD Display and LED Light 4 Pack - White
Customer Rating
1
These are not compatible with the SCO7's that come in the "SC07-MR Interconnected" pack
on January 26, 2026
Posted by: Anonymous
from Montreal, Quebec, Canada
These are not compatible with the SCO7's that come in the "SC07-MR Interconnected" pack. They look the same, but they're not. They share the same model number, but they're not.
Response from X-SENSE.comBy X-Sense Support, August 3, 2026
Dear Customer,
Thank you for sharing your feedback, and we sincerely apologize for any confusion regarding product compatibility.
We would like to clarify that while the standalone SC07 and the SC07-MR share a similar outer design, they serve different functions:
SC07 is a standalone Smoke and CO alarm designed to operate independently.
SC07-MR features built-in wireless module technology, allowing it to connect to the app via a base station.
We completely understand how similar model names could lead to confusion, and we have shared your feedback with our product and listing teams to make model distinctions and compatibility requirements even clearer on our product pages.
If you ever have questions about compatibility or need help selecting the right models for your home safety setup, please feel free to reach out to us directly at service@x-sense.com. We are always happy to help!
Best regards,
X-Sense Customer Care Team
Thank you for sharing your feedback, and we sincerely apologize for any confusion regarding product compatibility.
We would like to clarify that while the standalone SC07 and the SC07-MR share a similar outer design, they serve different functions:
SC07 is a standalone Smoke and CO alarm designed to operate independently.
SC07-MR features built-in wireless module technology, allowing it to connect to the app via a base station.
We completely understand how similar model names could lead to confusion, and we have shared your feedback with our product and listing teams to make model distinctions and compatibility requirements even clearer on our product pages.
If you ever have questions about compatibility or need help selecting the right models for your home safety setup, please feel free to reach out to us directly at service@x-sense.com. We are always happy to help!
Best regards,
X-Sense Customer Care Team
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Looks expensive
on October 19, 2025
Posted by: Anonymous
from Richmond, California, United States
Looks expensive, not cheap. Very nice indeed. Seems like a very solid unit. Couldn't ask for more, really;
Written by a customer while visiting X-SENSE.com
Customer Rating
1
Not interconnected
on May 23, 2025
Posted by: Anonymous
from Hanover Park, Illinois, United States
Was labeled as interconnected, but it wasn't. Powered up 3 of them before I realized.
Response from X-SENSE.comBy X-Sense Support, August 6, 2026
Dear Customer,
Thank you for bringing your concerns to our attention. We sincerely apologize for any confusion or frustration regarding the interconnectivity features of your alarm.
Our SC07 Standalone Smoke and CO Alarm is designed as an independent unit and does not feature wireless interconnection (wireless interlinked capabilities are available in our interconnected series, such as SC07-W). Our customer support team has reached out to you via email to provide assistance and ensure your concerns were addressed.
Please feel free to contact us at:
service@x-sense.com
Best regards,
X-Sense Support Team
Thank you for bringing your concerns to our attention. We sincerely apologize for any confusion or frustration regarding the interconnectivity features of your alarm.
Our SC07 Standalone Smoke and CO Alarm is designed as an independent unit and does not feature wireless interconnection (wireless interlinked capabilities are available in our interconnected series, such as SC07-W). Our customer support team has reached out to you via email to provide assistance and ensure your concerns were addressed.
Please feel free to contact us at:
service@x-sense.com
Best regards,
X-Sense Support Team
Written by a customer while visiting X-SENSE.com
Customer Rating
2
SC07
on February 5, 2025
Posted by: Anonymous
from Cotuit, Massachusetts, United States
I bought this to use in the garage, not knowing that it has a 40 deg. min. temp requirement. I will install it in April.
What I needed was a temp. alarm. Live and learn!
What I needed was a temp. alarm. Live and learn!
Response from X-SENSE.comBy X-Sense Support, August 6, 2026
Dear Customer,
Thank you for sharing your feedback with us. We apologize for any inconvenience regarding the installation environment and temperature requirements of your alarm.
Our SC07 Standalone Smoke and CO Alarm is designed for indoor residential spaces with a standard operating temperature range of 40°F to 100°F (4.4°C to 37.8°C) to ensure sensor accuracy and optimal performance. Operating the unit below this range in an unheated space like a garage may affect its performance. Our customer support team has reached out to you via email regarding your order to provide assistance and ensure your concerns were addressed.
Please feel free to contact us at:
service@x-sense.com
Best regards,
X-Sense Support Team
Thank you for sharing your feedback with us. We apologize for any inconvenience regarding the installation environment and temperature requirements of your alarm.
Our SC07 Standalone Smoke and CO Alarm is designed for indoor residential spaces with a standard operating temperature range of 40°F to 100°F (4.4°C to 37.8°C) to ensure sensor accuracy and optimal performance. Operating the unit below this range in an unheated space like a garage may affect its performance. Our customer support team has reached out to you via email regarding your order to provide assistance and ensure your concerns were addressed.
Please feel free to contact us at:
service@x-sense.com
Best regards,
X-Sense Support Team
Written by a customer while visiting X-SENSE.com