Customer reviews from X-SENSE.com
X-SENSE - 10-Year Battery Smoke and Carbon Monoxide Detector with LCD Display and LED Light 4 Pack - White
Average customer rating
3.3
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
4
4 Stars
0
3 Stars
2
2 Stars
1
1 Star
2
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for X-SENSE - 10-Year Battery Smoke and Carbon Monoxide Detector with LCD Display and LED Light 4 Pack - White
Posted by: Lizmoetia
from Syracuse NY
Gender:Male
Verified Purchase:Yes
Multiple units previously in home so it is nice to just have 1 unit
I would recommend this to a friend!
Written by a customer while visiting X-SENSE.com
Customer Rating
3
Needed interconnecting units
on May 28, 2026
Posted by: Dwight Perry
Needed interconnecting units, that’s what was ordered but received stand-alone unit. Please do better next time. I like your product.
Response from X-SENSE.comBy X-Sense Support, July 24, 2026
Hi Dwight,
Thank you so much for choosing X-Sense and for your kind words about our products!
We are sorry to hear that you received a model different from what you expected. We would love the opportunity to assist you further. Please drop us an email at support@x-sense.com with your purchase details, and our team will be glad to look into this and guide you through the best available options!
Thank you so much for choosing X-Sense and for your kind words about our products!
We are sorry to hear that you received a model different from what you expected. We would love the opportunity to assist you further. Please drop us an email at support@x-sense.com with your purchase details, and our team will be glad to look into this and guide you through the best available options!
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Very Satisfied
on March 3, 2026
Posted by: Anonymous
from San Jose, California, United States
They shipped out quickly. I like the LED window that helps to identify alarms and and/or issues. This was the main reason I replaced my old ones. Too often I couldn't decipher the beeping codes.
I like that the CO level is displayed after test.
10 year battery, no hassle with backup batteries. Good product
I like that the CO level is displayed after test.
10 year battery, no hassle with backup batteries. Good product
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Fairly simple to install but would be even
on March 1, 2026
Posted by: Anonymous
from Sarasota, Florida, United States
Fairly simple to install but would be even easier if drilling holes space out further so as not be so close to junction box of old smoke detectors
Written by a customer while visiting X-SENSE.com
Customer Rating
3
ho hum..
on February 13, 2026
Posted by: Anonymous
from Germantown, Tennessee, United States
ho hum.. Have not used it yet, thought I was ordering one like my others. Which connect to my wifi. Units all look the same and part numbers are almost identical. I'm sure the unit will do exactly what it's supposed to do..
Response from X-SENSE.comBy X-Sense Support, July 28, 2026
Dear Customer,
Thank you for leaving your feedback with us. We appreciate you sharing your thoughts regarding the product design and features.
Please rest assured that our products are fully backed by our official warranty and customer service policy. We noticed that our support team previously reached out to you via email regarding your order and inquiry, but we haven't received a follow-up response yet.
We kindly invite you to check your inbox (including your spam folder) or reach out directly to us at service@x-sense.com. Please reply to us at your convenience so our team can assist you further.
Best regards,
Thank you for leaving your feedback with us. We appreciate you sharing your thoughts regarding the product design and features.
Please rest assured that our products are fully backed by our official warranty and customer service policy. We noticed that our support team previously reached out to you via email regarding your order and inquiry, but we haven't received a follow-up response yet.
We kindly invite you to check your inbox (including your spam folder) or reach out directly to us at service@x-sense.com. Please reply to us at your convenience so our team can assist you further.
Best regards,
Written by a customer while visiting X-SENSE.com
Customer Rating
1
These are not compatible with the SCO7's that come in the "SC07-MR Interconnected" pack
on January 26, 2026
Posted by: Anonymous
from Montreal, Quebec, Canada
These are not compatible with the SCO7's that come in the "SC07-MR Interconnected" pack. They look the same, but they're not. They share the same model number, but they're not.
Response from X-SENSE.comBy X-Sense Support, August 3, 2026
Dear Customer,
Thank you for sharing your feedback, and we sincerely apologize for any confusion regarding product compatibility.
We would like to clarify that while the standalone SC07 and the SC07-MR share a similar outer design, they serve different functions:
SC07 is a standalone Smoke and CO alarm designed to operate independently.
SC07-MR features built-in wireless module technology, allowing it to connect to the app via a base station.
We completely understand how similar model names could lead to confusion, and we have shared your feedback with our product and listing teams to make model distinctions and compatibility requirements even clearer on our product pages.
If you ever have questions about compatibility or need help selecting the right models for your home safety setup, please feel free to reach out to us directly at service@x-sense.com. We are always happy to help!
Best regards,
X-Sense Customer Care Team
Thank you for sharing your feedback, and we sincerely apologize for any confusion regarding product compatibility.
We would like to clarify that while the standalone SC07 and the SC07-MR share a similar outer design, they serve different functions:
SC07 is a standalone Smoke and CO alarm designed to operate independently.
SC07-MR features built-in wireless module technology, allowing it to connect to the app via a base station.
We completely understand how similar model names could lead to confusion, and we have shared your feedback with our product and listing teams to make model distinctions and compatibility requirements even clearer on our product pages.
If you ever have questions about compatibility or need help selecting the right models for your home safety setup, please feel free to reach out to us directly at service@x-sense.com. We are always happy to help!
Best regards,
X-Sense Customer Care Team
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Looks expensive
on October 19, 2025
Posted by: Anonymous
from Richmond, California, United States
Looks expensive, not cheap. Very nice indeed. Seems like a very solid unit. Couldn't ask for more, really;
Written by a customer while visiting X-SENSE.com
Customer Rating
1
Not interconnected
on May 23, 2025
Posted by: Anonymous
from Hanover Park, Illinois, United States
Was labeled as interconnected, but it wasn't. Powered up 3 of them before I realized.
Response from X-SENSE.comBy X-Sense Support, August 6, 2026
Dear Customer,
Thank you for bringing your concerns to our attention. We sincerely apologize for any confusion or frustration regarding the interconnectivity features of your alarm.
Our SC07 Standalone Smoke and CO Alarm is designed as an independent unit and does not feature wireless interconnection (wireless interlinked capabilities are available in our interconnected series, such as SC07-W). Our customer support team has reached out to you via email to provide assistance and ensure your concerns were addressed.
Please feel free to contact us at:
service@x-sense.com
Best regards,
X-Sense Support Team
Thank you for bringing your concerns to our attention. We sincerely apologize for any confusion or frustration regarding the interconnectivity features of your alarm.
Our SC07 Standalone Smoke and CO Alarm is designed as an independent unit and does not feature wireless interconnection (wireless interlinked capabilities are available in our interconnected series, such as SC07-W). Our customer support team has reached out to you via email to provide assistance and ensure your concerns were addressed.
Please feel free to contact us at:
service@x-sense.com
Best regards,
X-Sense Support Team
Written by a customer while visiting X-SENSE.com