Customer reviews from X-SENSE.com
X-SENSE - 10-Year Battery Smoke and Carbon Monoxide Detector with LCD Display and LED Light 4 Pack - White
Average customer rating
3.8 out of 5
3.8
(12 Reviews)
Open Ratings Snapshot
Rating breakdown 12 reviews
5 Stars
7
4 Stars
0
3 Stars
2
2 Stars
1
1 Star
2
100%of customers recommend this product. 
(
1 out of 1
)
Best Buy Privacy Policy
Customer Reviews for X-SENSE - 10-Year Battery Smoke and Carbon Monoxide Detector with LCD Display and LED Light 4 Pack - White
Customer Rating
5 out of 5
5
Great product fir the price.
on October 14, 2026
Posted by: ShaniS
[This review was collected as part of a promotion.] Works great and looks nice on the wall. Easy to read. I love the peace of mind knowing that I have both smoke and carbon monoxide protection.
I think it's a great product for the price.
Written by a customer while visiting X-SENSE.com
Customer Rating
5 out of 5
5
Great noise level
on September 25, 2026
Posted by: ChristineT
[This review was collected as part of a promotion.] I can sleep better knowing we have an additional smoke/CO2 combination. I put this on the same level as our wood stove. The noise level is loud and even the dog was alerted to the alarm. Simple to install!
Written by a customer while visiting X-SENSE.com
Customer Rating
5 out of 5
5
Looks nice and very well made!
on September 14, 2026
Posted by: AlyssaG
[This review was collected as part of a promotion.] Excited to have this product I replaced one of my expired old basic smoke detectors with this new one. This one right out of the box felt way more heavy duty and legit. I love that it has a digital screen. The alarm is loud when I tested it and not only has the smoke detector. It has the carbon monoxide detector. It was easy to put on the wall and it looks way better.very pleased with this product!
Written by a customer while visiting X-SENSE.com
Customer Rating
5 out of 5
5
Good Purchase
on June 1, 2026
Posted by: Lizmoetia
from Syracuse NY
Gender:Male
Verified Purchase:Yes
Multiple units previously in home so it is nice to just have 1 unit
I would recommend this to a friend!
Written by a customer while visiting X-SENSE.com
Customer Rating
3 out of 5
3
Needed interconnecting units
on May 28, 2026
Posted by: Dwight Perry
Needed interconnecting units, that’s what was ordered but received stand-alone unit. Please do better next time. I like your product.
Response from X-SENSE.comBy X-Sense Support, July 24, 2026
Hi Dwight,

Thank you so much for choosing X-Sense and for your kind words about our products!

We are sorry to hear that you received a model different from what you expected. We would love the opportunity to assist you further. Please drop us an email at support@x-sense.com with your purchase details, and our team will be glad to look into this and guide you through the best available options!
Written by a customer while visiting X-SENSE.com
Customer Rating
5 out of 5
5
Very Satisfied
on March 3, 2026
Posted by: Anonymous
from San Jose, California, United States
They shipped out quickly. I like the LED window that helps to identify alarms and and/or issues. This was the main reason I replaced my old ones. Too often I couldn't decipher the beeping codes.
I like that the CO level is displayed after test.
10 year battery, no hassle with backup batteries. Good product
Written by a customer while visiting X-SENSE.com
Customer Rating
5 out of 5
5
Fairly simple to install but would be even
on March 1, 2026
Posted by: Anonymous
from Sarasota, Florida, United States
Fairly simple to install but would be even easier if drilling holes space out further so as not be so close to junction box of old smoke detectors
Written by a customer while visiting X-SENSE.com
Customer Rating
3 out of 5
3
ho hum..
on February 13, 2026
Posted by: Anonymous
from Germantown, Tennessee, United States
ho hum.. Have not used it yet, thought I was ordering one like my others. Which connect to my wifi. Units all look the same and part numbers are almost identical. I'm sure the unit will do exactly what it's supposed to do..
Response from X-SENSE.comBy X-Sense Support, July 28, 2026
Dear Customer,

Thank you for leaving your feedback with us. We appreciate you sharing your thoughts regarding the product design and features.

Please rest assured that our products are fully backed by our official warranty and customer service policy. We noticed that our support team previously reached out to you via email regarding your order and inquiry, but we haven't received a follow-up response yet.

We kindly invite you to check your inbox (including your spam folder) or reach out directly to us at service@x-sense.com. Please reply to us at your convenience so our team can assist you further.

Best regards,
Written by a customer while visiting X-SENSE.com
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