Customer reviews from X-SENSE.com
X-SENSE - 10-Year Battery Wireless Interconnected Smoke and Carbon Monoxide Detector with Display and LED Light 1 Pack - White
Average customer rating
4.3
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
42
4 Stars
9
3 Stars
6
2 Stars
4
1 Star
3
57%of customers recommend this product.
(
4 out of
7)
Customer Reviews for X-SENSE - 10-Year Battery Wireless Interconnected Smoke and Carbon Monoxide Detector with Display and LED Light 1 Pack - White
Customer Rating
5
Need to remind in the six pack that they should pair the remote before installing the alarms
on December 30, 2025
Posted by: Anonymous
from Pleasanton, Texas, United States
Need to remind in the six pack that they should pair the remote before installing the alarms.
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Easy set up
on December 29, 2025
Posted by: Anonymous
from Braintree, Massachusetts, United States
Purchased the 6 pack kit to replace the mish mosh assortment of smoke detectors we had with varying expiration dates. These were simple to install and network together. Had all 6 installed in under 30 minutes. Now we have peace of mind and wont need to worry about whether its time to replace batteries for a very long time. Highly recommend.
Written by a customer while visiting X-SENSE.com
Customer Rating
5
This set was for someone else house
on December 24, 2025
Posted by: Anonymous
from Peekskill, New York, United States
This set was for someone else house. I already use them. So when ask what to use I got these for that person.
Written by a customer while visiting X-SENSE.com
Customer Rating
5
easy to install and great that they interconnect
on December 16, 2025
Posted by: Anonymous
from Pittsburgh, Pennsylvania, United States
easy to install and great that they interconnect, have bought for several jobs
Written by a customer while visiting X-SENSE.com
Customer Rating
3
Sc07-w work mostly great with some quirks
on November 21, 2025
Posted by: Anonymous
from Littleton, Colorado, United States
Sc07-w work mostly great. I noticed that I have test them before they come operational. I also noticed that when I use the remote control for testing only certain units will respond but not all of them. I would have to keep going from room to room and testing them one at a time with the remote control. Otherwise they work fine.
The biggest problem I had was trying to align the direction of the unit. It is very difficult to figure out where to install the base to have the unit facing the correct way. This could have been easily fixed with a mark on the base station to make the install easier.
The biggest problem I had was trying to align the direction of the unit. It is very difficult to figure out where to install the base to have the unit facing the correct way. This could have been easily fixed with a mark on the base station to make the install easier.
Response from X-SENSE.comBy X-Sense Support, August 5, 2026
Dear Customer,
Thank you for sharing your feedback with us, and we sincerely apologize for the inconvenience and confusion you experienced during the setup and testing process.
We understand how important smooth remote testing and hassle-free installation are. Regarding the mounting base alignment, we truly appreciate your constructive suggestion about adding alignment marks to make installation easier, and we have shared this directly with our product development team for future improvements.
Our customer support team has reached out to you via email regarding order (#27690EN) to provide assistance and ensure your concerns were addressed.
Please feel free to contact us at:
service@x-sense.com
Best regards,
X-Sense Support Team
Thank you for sharing your feedback with us, and we sincerely apologize for the inconvenience and confusion you experienced during the setup and testing process.
We understand how important smooth remote testing and hassle-free installation are. Regarding the mounting base alignment, we truly appreciate your constructive suggestion about adding alignment marks to make installation easier, and we have shared this directly with our product development team for future improvements.
Our customer support team has reached out to you via email regarding order (#27690EN) to provide assistance and ensure your concerns were addressed.
Please feel free to contact us at:
service@x-sense.com
Best regards,
X-Sense Support Team
Written by a customer while visiting X-SENSE.com
Customer Rating
5
So Far So Good
on November 20, 2025
Posted by: Anonymous
from Topeka, Kansas, United States
So far so good. These alarms were easy to install and seem well built. They've been installed for about a month and appear to be working properly. I am hoping that this brand will be better than Firex.
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Waiting for the wireless hub
on October 13, 2025
Posted by: Anonymous
from White Plains, New York, United States
Easy install, no drama. Looking forward to getting a wireless hub when X-Sense releases a 915MHz version!
Written by a customer while visiting X-SENSE.com
Customer Rating
4
In Massachusetts we need
10 Year battery back
on October 12, 2025
Posted by: Anonymous
from Pawtucket, Rhode Island, United States
In Massachusetts we need
10 Year battery back up
Interconnected
Voice alert
10 Year battery back up
Interconnected
Voice alert
The only option i could find and ultimately buy and install has no voice alert
Written by a customer while visiting X-SENSE.com