Customer reviews from X-SENSE.com
X-SENSE - 10-Year Battery Wireless Interconnected Smoke and Carbon Monoxide Detector with Display and LED Light 1 Pack - White
Average customer rating
4.3
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
42
4 Stars
9
3 Stars
6
2 Stars
4
1 Star
3
57%of customers recommend this product.
(
4 out of
7)
Customer Reviews for X-SENSE - 10-Year Battery Wireless Interconnected Smoke and Carbon Monoxide Detector with Display and LED Light 1 Pack - White
Customer Rating
3
Internet Connection
on February 18, 2026
Posted by: Anonymous
from San Diego, California, United States
Was able to connect all units to each other but unable to connect to the internet.
Response from X-SENSE.comBy X-Sense Support, July 28, 2026
Dear Customer,
Thank you for your feedback. We are truly sorry to hear about the network connection issues you experienced with your alarms.
Please rest assured that your product is fully covered under our warranty policy, and we are completely dedicated to assisting you with a full resolution if needed.
We noticed that our team previously sent an email to you regarding this issue, but we haven't received a reply yet. We kindly ask you to check your inbox (or spam folder) or reach out directly to our customer support team at service@x-sense.com.
Please contact us or reply at your earliest convenience so we can assist you with troubleshooting or warranty support. We look forward to helping you get this resolved!
Best regards,
Thank you for your feedback. We are truly sorry to hear about the network connection issues you experienced with your alarms.
Please rest assured that your product is fully covered under our warranty policy, and we are completely dedicated to assisting you with a full resolution if needed.
We noticed that our team previously sent an email to you regarding this issue, but we haven't received a reply yet. We kindly ask you to check your inbox (or spam folder) or reach out directly to our customer support team at service@x-sense.com.
Please contact us or reply at your earliest convenience so we can assist you with troubleshooting or warranty support. We look forward to helping you get this resolved!
Best regards,
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Best alarms on the market! I work as a fire inspector and tested several brands/models
on February 16, 2026
Posted by: Anonymous
from Geneva, New York, United States
Best alarms on the market! I work as a fire inspector and tested several brands/models. This one has consistently been reliable.
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Good value and easy to interconnect.
on February 10, 2026
Posted by: Anonymous
from Milford, Michigan, United States
The alarms were a good value as they have both smoke and CO detection in each one. They were easy to set up and interconnect. A win all around.
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Simple to install
on February 7, 2026
Posted by: Anonymous
from Turnersville, New Jersey, United States
Simple to install. Tied to SimpliSafe via Smoke/CO Listener.
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Excellent product for the price
on February 3, 2026
Posted by: Anonymous
from Ames, Iowa, United States
Excellent product for the price. Performance was as stated. I like the design and ten year battery life. I have replaced two of devices in my home and willreplace the other ones with this product when they go bad
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Wireless CO and smoke alarms that are easy to link up!
on January 27, 2026
Posted by: Anonymous
from South Lake Tahoe, California, United States
I installed 12 of another brand of CO and smoke alarms in a home and with much effort could not get them all to link together. These SC07-W worked perfectly and they all linked up when I tested them which is what you need in a larger home.
Written by a customer while visiting X-SENSE.com
Customer Rating
5
They work well
on January 15, 2026
Posted by: Anonymous
from Orange, California, United States
They work well, once you understand how to link them
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Easy simple security.
on January 9, 2026
Posted by: Anonymous
from Florence, Kentucky, United States
I love that they came pre linked. They were easy to install and worked great. The only thing I would improve isI wished they had voice alert.
Written by a customer while visiting X-SENSE.com