Customer reviews from X-SENSE.com
X-SENSE - 10-Year Battery Wireless Interconnected Smoke and Carbon Monoxide Detector with Display and LED Light 1 Pack - White
Average customer rating
4.4
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
35
4 Stars
7
3 Stars
5
2 Stars
4
1 Star
1
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for X-SENSE - 10-Year Battery Wireless Interconnected Smoke and Carbon Monoxide Detector with Display and LED Light 1 Pack - White
Customer Rating
5
protecting new born
on May 24, 2026
Posted by: Burt F
from Toms River, New Jersey, United States
Easy Install bought a 6 pack, and they came out of box already programmed to talk to each other. Love the carbon digital display of carbon level if tripped I worked in the alarm security field for 35 years a would highly recommend your SCO7-W Interconnected Smoke and detectors to all my family members Thank you The Fischer Family.
Written by a customer while visiting X-SENSE.com
Customer Rating
5
They work very well; the only thing is that when you have to run a test
on May 15, 2026
Posted by: Oliver P
from Libertyville, Illinois, United States
They work very well; the only thing is that when you have to run a test, they should all sound off to verify that they are communicating with each other.
Written by a customer while visiting X-SENSE.com
Customer Rating
3
I really do like these but...
on May 15, 2026
Posted by: Cornerstone S
from Hartford, Connecticut, United States
I really do like these...but once they are interconnected and you test for an inspection only the one that you press the button goes off. You can't prove that they interconnected unless you use smoke to set it off then they all go off. We are not supposed to use smoke anymore because it could clog the sensors and make the equipment faulty. Please fix this and we will become your biggest fan.
Response from X-SENSE.comBy X-Sense Support, July 24, 2026
Hi Cornerstone S,
Thank you for bringing this to our attention!
When testing interconnected alarms using the test button, pressing and holding the button on one unit will trigger all interlinked alarms to sound together across the system—allowing you to verify interlinking without using actual smoke.
If holding the test button isn't setting off the other units in your setup, please reach out to our team at support@x-sense.com so we can help troubleshoot your network pairing right away!
Thank you for bringing this to our attention!
When testing interconnected alarms using the test button, pressing and holding the button on one unit will trigger all interlinked alarms to sound together across the system—allowing you to verify interlinking without using actual smoke.
If holding the test button isn't setting off the other units in your setup, please reach out to our team at support@x-sense.com so we can help troubleshoot your network pairing right away!
Written by a customer while visiting X-SENSE.com
Customer Rating
1
The base station you sold me is not compoatible with the smoke/CO detectors you sold me
on April 30, 2026
Posted by: Anonymous
from Plymouth, Massachusetts, United States
The base station you sold me is not compoatible with the smoke/CO detectors you sold me. Not sure why you would bundle them together as a purchase, but you wasted my money.
Response from X-SENSE.comBy X-Sense Support, July 24, 2026
Hi,
Thank you for your feedback, and we sincerely apologise for any confusion you experienced when making your purchase.
While we don't offer this combination as a bundled set including a base station, the SC07-W (RF interlinked) and SC07-MR (smart app-compatible) models are similar in appearance, so it's easy to mistake one for the other. We want to make sure you get the right products for your home setup. Please email us at support@x-sense.com with your order information, and our team will gladly assist you with a return or order adjustment.
Thank you for your feedback, and we sincerely apologise for any confusion you experienced when making your purchase.
While we don't offer this combination as a bundled set including a base station, the SC07-W (RF interlinked) and SC07-MR (smart app-compatible) models are similar in appearance, so it's easy to mistake one for the other. We want to make sure you get the right products for your home setup. Please email us at support@x-sense.com with your order information, and our team will gladly assist you with a return or order adjustment.
Written by a customer while visiting X-SENSE.com
Customer Rating
2
Faulty detector
on April 29, 2026
Posted by: Jeremy
from Washington, District of Columbia, United States
one was defective and would not turn off so i had to turn it off manually which does not allow it to turn back on. the others seem to be working well.
Response from X-SENSE.comBy X-Sense Support, July 24, 2026
Hi Jeremy,
Thank you for letting us know, and we sincerely apologize for the issue with the defective unit in your set.
We stand behind our products and want to replace that faulty alarm for you immediately. Please reach out to our team at support@x-sense.com with your order details, and we will promptly send you a replacement unit under warranty!
Thank you for letting us know, and we sincerely apologize for the issue with the defective unit in your set.
We stand behind our products and want to replace that faulty alarm for you immediately. Please reach out to our team at support@x-sense.com with your order details, and we will promptly send you a replacement unit under warranty!
Written by a customer while visiting X-SENSE.com
Customer Rating
4
I took off a star because if you want to interconnect these
on April 25, 2026
Posted by: Craig B
from Sherman Oaks, California, United States
I took off a star because if you want to interconnect these, you have to do it one at a time. BUT, if you get a multipack, all of the alarms in the pack come pre-interconnected, and that worked great. They were also very easy to install.
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Easy to install
on April 22, 2026
Posted by: Jim F
from Pawtucket, Rhode Island, United States
Easy to install, easy to interconnect. I like the appearance of the alarms
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Very easy to activate and connected but the base is not flexible
on April 19, 2026
Posted by: JWong
from Oklahoma City, Oklahoma, United States
Very easy to activate and connected but the base is not flexible. The holes are too exact.
Written by a customer while visiting X-SENSE.com