Customer reviews from X-SENSE.com
X-SENSE - 10-Year Battery Wireless Interconnected Smoke and Carbon Monoxide Detector with Display and LED Light 2 Pack - White
Average customer rating
4.4
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
35
4 Stars
7
3 Stars
5
2 Stars
4
1 Star
1
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for X-SENSE - 10-Year Battery Wireless Interconnected Smoke and Carbon Monoxide Detector with Display and LED Light 2 Pack - White
Customer Rating
5
easy to setup and install
works well during test
on March 13, 2026
Posted by: Anonymous
from Vancouver, British Columbia, Canada
easy to setup and install
works well during test after installation
works well during test after installation
Written by a customer while visiting X-SENSE.com
Customer Rating
5
My new smoke detectors worked perfectly
on March 9, 2026
Posted by: Anonymous
from Barboursville, Virginia, United States
My new smoke detectors worked perfectly... As described.
Written by a customer while visiting X-SENSE.com
Customer Rating
5
All installed and working
on February 25, 2026
Posted by: Anonymous
from Lincoln City, Oregon, United States
All installed and working. I had electricians doing other work and they installed and synchronized for me, but it seemed fairly easy.
Written by a customer while visiting X-SENSE.com
Customer Rating
5
good product
on February 21, 2026
Posted by: Anonymous
from Downers Grove, Illinois, United States
good product, easy to program and easy to install.
Written by a customer while visiting X-SENSE.com
Customer Rating
3
Internet Connection
on February 18, 2026
Posted by: Anonymous
from San Diego, California, United States
Was able to connect all units to each other but unable to connect to the internet.
Response from X-SENSE.comBy X-Sense Support, July 28, 2026
Dear Customer,
Thank you for your feedback. We are truly sorry to hear about the network connection issues you experienced with your alarms.
Please rest assured that your product is fully covered under our warranty policy, and we are completely dedicated to assisting you with a full resolution if needed.
We noticed that our team previously sent an email to you regarding this issue, but we haven't received a reply yet. We kindly ask you to check your inbox (or spam folder) or reach out directly to our customer support team at service@x-sense.com.
Please contact us or reply at your earliest convenience so we can assist you with troubleshooting or warranty support. We look forward to helping you get this resolved!
Best regards,
Thank you for your feedback. We are truly sorry to hear about the network connection issues you experienced with your alarms.
Please rest assured that your product is fully covered under our warranty policy, and we are completely dedicated to assisting you with a full resolution if needed.
We noticed that our team previously sent an email to you regarding this issue, but we haven't received a reply yet. We kindly ask you to check your inbox (or spam folder) or reach out directly to our customer support team at service@x-sense.com.
Please contact us or reply at your earliest convenience so we can assist you with troubleshooting or warranty support. We look forward to helping you get this resolved!
Best regards,
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Best alarms on the market! I work as a fire inspector and tested several brands/models
on February 16, 2026
Posted by: Anonymous
from Geneva, New York, United States
Best alarms on the market! I work as a fire inspector and tested several brands/models. This one has consistently been reliable.
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Good value and easy to interconnect.
on February 10, 2026
Posted by: Anonymous
from Milford, Michigan, United States
The alarms were a good value as they have both smoke and CO detection in each one. They were easy to set up and interconnect. A win all around.
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Simple to install
on February 7, 2026
Posted by: Anonymous
from Turnersville, New Jersey, United States
Simple to install. Tied to SimpliSafe via Smoke/CO Listener.
Written by a customer while visiting X-SENSE.com