Customer reviews from frigidaire.ca
Frigidaire - 50 Pint Utility Dehumidifier
Average customer rating
4.7
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
18
4 Stars
7
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
25 out of
25)
Customer Reviews for Frigidaire - 50 Pint Utility Dehumidifier
Customer Rating
4
So far so good
on July 2, 2026
Posted by: BK15
I bought this about a month ago and so far satisfied with it
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, July 6, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re satisfied with your Frigidaire appliance so far. We appreciate you choosing Frigidaire and hope it continues to meet your expectations for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Dehumidifier
on June 27, 2026
Posted by: The Mechanic
I bought this dehumidifier for my basement 3 days ago…what a difference it has already made..emptied the bucket 3 times already..i can control everything from my phone as it is wifi connected..
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, June 30, 2026
Hi The Mechanic!
Thank you for taking the time to share your feedback. We’re delighted to hear that your new Frigidaire dehumidifier is already making such a positive difference in your basement. It’s great to know that the Wi-Fi connectivity and app control are adding convenience to your experience as well.
We truly appreciate you choosing Frigidaire and are glad the unit is working so well for you. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We’re delighted to hear that your new Frigidaire dehumidifier is already making such a positive difference in your basement. It’s great to know that the Wi-Fi connectivity and app control are adding convenience to your experience as well.
We truly appreciate you choosing Frigidaire and are glad the unit is working so well for you. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Make Basement Dry Again
on June 17, 2026
Posted by: HH Ono
My basement was wet on the floor and sweaty as soon as it hit springtime. Then I bought frigidaire 50 pint dehumidifier. As soon as it arrived, I turned it on starting 7am till 7pm. in the basement 7 days a week. The result is amazing. My basement is dry. Well done !
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, June 18, 2026
Hi, HH Ono! Thank you for sharing your experience! We’re thrilled to hear your Frigidaire 50-pint dehumidifier made such a difference in your basement. It’s great to know that after consistent use, you’ve achieved a dry and comfortable space—this is exactly the kind of result we aim for.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday–Friday 8:30 am–8 pm EST, and we will dive right in. We appreciate you choosing Frigidaire and are always here to help. –Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday–Friday 8:30 am–8 pm EST, and we will dive right in. We appreciate you choosing Frigidaire and are always here to help. –Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Frigidaire 50 Pint Dehumidifier
on June 17, 2026
Posted by: Peters123
My unit runs continuously and fills in about 18 hours. Bucket could be a bit larger and grip point on the bucket is low, at floor level and sometime needs a little force to open. The bucket has a convenient handle at its midpoint which is great for sliding it out and carrying away to empty. Low speed on fan is still too fast (loud). Unit adds very little heat to the room and extracts water quickly. Overall I’m pleased with the quality and efficiency and am satisfied with my purchase.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, June 22, 2026
Hi Peters123!
Thank you for taking the time to share such detailed feedback. We are pleased to hear that you are satisfied overall with the quality and efficiency of your Frigidaire dehumidifier and that it is effectively extracting moisture from your space while adding minimal heat to the room.
We also appreciate your thoughtful comments regarding the bucket capacity, ease of removal, and fan noise at lower speed. Feedback like yours is very valuable, as it helps us better understand how our products perform in everyday use and where there may be opportunities for improvement.
We are glad to know the unit is meeting your expectations in performance and reliability, and we truly appreciate your support.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share such detailed feedback. We are pleased to hear that you are satisfied overall with the quality and efficiency of your Frigidaire dehumidifier and that it is effectively extracting moisture from your space while adding minimal heat to the room.
We also appreciate your thoughtful comments regarding the bucket capacity, ease of removal, and fan noise at lower speed. Feedback like yours is very valuable, as it helps us better understand how our products perform in everyday use and where there may be opportunities for improvement.
We are glad to know the unit is meeting your expectations in performance and reliability, and we truly appreciate your support.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Works great!
on June 17, 2026
Posted by: cobalt
Had this dehumidifier for a month and it's been great at reducing moisture in my basement. The Wi-Fi capability has been useful and allows me to monitor and control it
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, June 22, 2026
Thank you for sharing your feedback! We’re glad to hear that your dehumidifier has been working well and is effectively reducing moisture in your basement.
It’s great to know that the Wi-Fi capability has been helpful and allows you to easily monitor and control the unit. We appreciate you choosing Frigidaire and taking the time to let us know about your experience.
Thank you again for your feedback. If you ever need assistance, our Customer Care team is available at 1-(800) 265-8352, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.ca for additional support. - Maria
It’s great to know that the Wi-Fi capability has been helpful and allows you to easily monitor and control the unit. We appreciate you choosing Frigidaire and taking the time to let us know about your experience.
Thank you again for your feedback. If you ever need assistance, our Customer Care team is available at 1-(800) 265-8352, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.ca for additional support. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
50 Pint Dehumidifier
on June 16, 2026
Posted by: Cherenkov
We purchased this item a few weeks ago. It has been working great with no issues. The unit has several features that we may use in the future such as connection to wi-fi for adjustments when we are not at home.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, June 17, 2026
Thank you for sharing your feedback on your dehumidifier! We’re delighted to hear that it has been working great and performing reliably since your purchase.
It’s also wonderful to know that you’re looking forward to exploring its additional features, including the WiFi connectivity for convenient remote adjustments when you’re away from home. We design our products to offer both dependable performance and modern convenience, and we’re glad your unit is meeting those expectations.
We truly appreciate you taking the time to share your experience. Thank you for choosing Frigidaire.
If you ever need assistance, our Customer Care team is here to help at 1-(800) 265-8352, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.ca for additional support. - Maria
It’s also wonderful to know that you’re looking forward to exploring its additional features, including the WiFi connectivity for convenient remote adjustments when you’re away from home. We design our products to offer both dependable performance and modern convenience, and we’re glad your unit is meeting those expectations.
We truly appreciate you taking the time to share your experience. Thank you for choosing Frigidaire.
If you ever need assistance, our Customer Care team is here to help at 1-(800) 265-8352, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.ca for additional support. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Quiet and Effective
on June 15, 2026
Posted by: Kitch
I am very pleased with how effective this dehumidifer is at reducing the humidity in my basement.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, June 15, 2026
Hello Valued Customer,
Thank you for your 5-star review! We're glad to hear that your dehumidifier is effectively reducing humidity in your basement and meeting your expectations. We truly appreciate your feedback and thank you for choosing our product! If you have any questions or need assistance in the future, please feel free to reach out to us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Thank you for your 5-star review! We're glad to hear that your dehumidifier is effectively reducing humidity in your basement and meeting your expectations. We truly appreciate your feedback and thank you for choosing our product! If you have any questions or need assistance in the future, please feel free to reach out to us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Nice, quiet unit at an affordable price
on May 16, 2026
Posted by: Crewe
I bought this dehumidifier about two weeks ago and am very pleased with its performance so far. Compared to the older Noma unit that I was using it is much quieter than the old unit. It is also much more efficient in keeping the humidity levels lower. In fact, I am so pleased with it that I ordered a smaller unit for another area.
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, May 18, 2026
Hi, Crewe! Thank you for sharing your feedback on your Frigidaire dehumidifier! We’re delighted to hear that it’s performing so well for you and that you’ve noticed a quieter and more efficient experience compared to your previous unit. It’s especially great to know it’s effectively helping you maintain lower humidity levels in your home. We truly appreciate your continued trust in Frigidaire and are honored that you’ve chosen another unit for a different area of your home.
If you ever need further assistance, please feel free to contact us via live chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to help. We’re always here when you need us. -Angel
If you ever need further assistance, please feel free to contact us via live chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to help. We’re always here when you need us. -Angel
Written by a customer while visiting frigidaire.ca