Customer reviews from Samsung US
Samsung - Galaxy Watch8 Classic Stainless Steel Smartwatch 46mm LTE - Black - (2025)
Average customer rating
4.7
(1,814 Reviews)
Rating breakdown 1,814 reviews
5 Stars
1,396
4 Stars
299
3 Stars
78
2 Stars
18
1 Star
23
87%of customers recommend this product.
(
371 out of
428)
Customer Reviews for Samsung - Galaxy Watch8 Classic Stainless Steel Smartwatch 46mm LTE - Black - (2025)
Posted by: Obie
from PEMBERTON, NEW JERSEY
Expertise:Intermediate
Verified Purchase:Yes
I like that I can create my own watch face with my own indicators around the face. I added a portrait of my wife I had on my Samsung watch 8 classic. I added health monitoring, along with my cadence and weather information.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Gustavo
Verified Purchase:Yes
The design is exceptional and is enjoyable to wear every day. The features are also amazing. The exercise tools and health trackers are very useful and overall I'm happy with my purchase.
Written by a customer while visiting Samsung US
Posted by: Andrew
from Wichita, KS
Expertise:Intermediate
Verified Purchase:Yes
Great watch. Speaker needs to be louder though. Other than that I love it
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Serrenghetti
Expertise:Beginner
Verified Purchase:Yes
Very Nice indeed. Was a challenge understanding how to put straps on. Thank you You Tube
I would recommend this to a friend!
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Keith Owen
from U.S
Expertise:Intermediate
Verified Purchase:Yes
The watch is not communicating consistently with my phone. I can’t see text messages or other alerts
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
4
Response from Samsung USBy R&R Team, January 2, 2026
Salutations Keith,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your device. Also check out, "Manage notifications on your Samsung smart watch." Let us know if you have any questions for us or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your device. Also check out, "Manage notifications on your Samsung smart watch." Let us know if you have any questions for us or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Written by a customer while visiting Samsung US
Posted by: Amanda
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I am so grateful for the Watch 8 Classic; I absolutely love this great product!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen cracks
on January 1, 2026
Posted by: Amber
Expertise:Expert
Screen was cracked within months of purchasing this watch. Sent it in for repair under the 6 month warranty and guess what not covered. I had screen protector on the face along with bumper guard. So be careful.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 15, 2025
Hello Amber,
Thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8 Classic. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to an extended warranty plan and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with your repair needs. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8 Classic. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to an extended warranty plan and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with your repair needs. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from USA
Expertise:Expert
Verified Purchase:Yes
The 8 Classic is amazing.
The one drawback for me is the alarm. If I set it up on my phone, the watch has just the annoying chime and you cannot change it - well, at least as far as I have tried. Only if I set the alarm from my watch can i choose the sound. Maybe something to address in an upcoming software update?
Other than that, love the upgrade. Went from the 6 Classic to the 8.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US