Customer reviews from Samsung US
Samsung - Galaxy Watch8 Classic Stainless Steel Smartwatch 46mm LTE - Black - (2025)
Average customer rating
4.7
(1,814 Reviews)
Rating breakdown 1,814 reviews
5 Stars
1,396
4 Stars
299
3 Stars
78
2 Stars
18
1 Star
23
87%of customers recommend this product.
(
371 out of
427)
Customer Reviews for Samsung - Galaxy Watch8 Classic Stainless Steel Smartwatch 46mm LTE - Black - (2025)
Customer Rating
2
My watch 3 is more reliable
on July 28, 2026
Posted by: Anonymous
This watch is the most finicky thing I have ever had in my entire life I upgraded from a watch3 because my support was being ended on that particular device and personally I wish I just didn't even get another watch at all or went with another company the reliability of the sensors on this device is horrible the amount of times I've had to clean the device moisten my fingers move it on my wrist Etc to still not get read the amount of times I have submitted feedback reached out for support topics only to be told the same basic things to try over and over again is pathetic this watch at a Bare Bones is exactly what a watchthree was doing. I promised better sensors better readings and all of those all flat they do exactly what that watch did years ago and any new features are so finicky and work 1:00 to 5% of the time as they should don't waste your money
Response from Samsung USBy R&R Team, July 29, 2026
Howdy Barrdoo,
Thank you for reaching out to share your thoughts with us regarding your experience using the Samsung Galaxy Watch8 Classic. Feedback like yours is appreciated as we continue to make improvements on our product line to align with the needs of our customers. Unreliability with your sensors can typically be resolved by cleaning the back glass of your device, wearing the strap tighter about an inch above your wrist bone, restarting the watch, and running a hardware diagnostics via the Samsung Members app. Without having more details available at this time and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being an integral part of the Galaxy ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for reaching out to share your thoughts with us regarding your experience using the Samsung Galaxy Watch8 Classic. Feedback like yours is appreciated as we continue to make improvements on our product line to align with the needs of our customers. Unreliability with your sensors can typically be resolved by cleaning the back glass of your device, wearing the strap tighter about an inch above your wrist bone, restarting the watch, and running a hardware diagnostics via the Samsung Members app. Without having more details available at this time and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being an integral part of the Galaxy ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
The battery on this watch has been remarkable
on July 23, 2026
Posted by: Kev2sleepyy
[This review was collected as part of a promotion.] I always use Galaxy Ai to track my health and sleep and to ask questions quickly on the go. This watch has been amazing it fits perfectly into my style and I've gotten so many compliments about it. The battery last for a great while so that'll never be one of your issues and the features and conveniences it brings makes this a must if you want to add on to your Samsung ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great! But pricey
on July 15, 2026
Posted by: CalebZFlipper
[This review was collected as part of a promotion.] I've owned several galaxy watches over the years and I've never not liked them! They're good devices! They are a little pricey for what they offer but it's not a deal breaker. The only two things I don't entirely like are the squarcle design and the snore detection being a tad lacking. Otherwise great device!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Watch
on July 14, 2026
Posted by: VegasK7
[This review was collected as part of a promotion.] As someone who never had a smart watch before, I'm hooked! This watch has everything I need and looks FABULOUS. Super happy with this purchase and works seamless with my S24 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleep features
on July 12, 2026
Posted by: Stand pipe
from Nashville
Expertise:Intermediate
High quality product i have trusted for many years and will continue to trust, good job samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great and feature packed!
on July 11, 2026
Posted by: Whauter
[This review was collected as part of a promotion.] I've had this watch for about 6 months and have loved it! It has some amazing features! I love using it to track my steps and activity during the day and track my sleep at night! And the design is great too! I'm able to swim with it and run in the rain because of it's amazing water resistance!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This watch makes me miss my watch 3
on July 10, 2026
Posted by: Barrdoo
[This review was collected as part of a promotion.] Overall this watch is a bit of a disappointment compared to my Samsung Galaxy watch 3 on the inside it may be much more but on the outside and functionality it is no different. The sensors on the watch8 classic are absolutely horrible. On paper this watch Being five generations Newark should have blown my mind but I was severely let down. You will spend more time cleaning this watch cleaning your wrist cleaning your hands moistening your wrist moistening your fingers and about 20 different attempts to even get a good read for any kind of body composition scan regardless of watch placement shaving Away Hair doing every single possible thing you can think of. I use this watch the way I used my original watch 3 as a device to keep track of my body metrics more so than to keep track of time and it kind of does that. The Galaxy AI leaves a lot to be desired honestly I wish it just was not on the device to save space and processing power it will randomly decide to start recording and respond back to just typical conversations going on without any kind of button press or prompt to activate it. The OnePlus is the rotating bezel which was a non-negotiable for me however the square back behind it does make it a little awkward I don't know why they could not just make a round watch with a rotating bezel as they have done in the past. I was in a situation where I was forced to upgrade or in this case I feel as though downgrade because support was being discontinued for my previous watch.
Value
3
Response from Samsung USBy R&R Team, July 13, 2026
Howdy Barrdoo,
Thanks for taking the time to reach out and share your experience using the Samsung Galaxy Watch8 Classic. Your constructive insights allow us to continue being innovative while we make improvements on our product line to suit the needs of our customers. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). We understand how frustrated you may feel to have a device that may be underperforming. For your convenience I have linked some resources below for your review to help resolve what you've described to be experiencing. Please feel free to review those when you can and let us know if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thanks for taking the time to reach out and share your experience using the Samsung Galaxy Watch8 Classic. Your constructive insights allow us to continue being innovative while we make improvements on our product line to suit the needs of our customers. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). We understand how frustrated you may feel to have a device that may be underperforming. For your convenience I have linked some resources below for your review to help resolve what you've described to be experiencing. Please feel free to review those when you can and let us know if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
5
helps me monitor my health and lifestyle
on July 6, 2026
Posted by: rustypossum
[This review was collected as part of a promotion.] Galaxy AI is hands down the bees knees, should be a common household item
Value
5
Written by a customer while visiting Samsung US