I pretty much love what Samsung has done with their entire line of smart watches. Two to three hour battery life, at least to me I see a lot more value in that than the little fruit A... want to be smartwatch.
It's a really nice watch. Had good features. The battery lasts about 1.5 days. I have to charge it every other night which sucks bc you'd think the battery should last longer and other brands do, but i use to have the galaxy watch 6 classic and I had to charge it everyday. So every other day is a improvement for sure. Love the trade in program and samsung makes it very simple process
I recently purchased your product after owning the original frontier Galaxy smartwatch for a decade. Within a few weeks time the metal bezel got a small ding in it and made the rotation of the bezel stick and not function correctly. The materials seem to be of less quality than the previous models. I was wondering if there is anything I could do to get the bezel replaced since it interferes with the basic functions of the watch itself. No, I did not get the extra insurance thinking that the quality of the watch and the metals would at least avoid daily wear. It's disappointing to see that the price of the watch has gone up in the quality of the materials has gone down. Please advise me on what to do to repair this issue.
Value
2
Response from Samsung USBy R&R Team, January 8, 2026
Hello Christopher, Thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8 Classic. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to an extended warranty plan and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with your repair needs. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
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