i upgraded my watch with the advice that my old one was 4 years old and kept disconnecting from my phone, so i bought a new one and it does the same thing and keeps disconnecting and my phone is only about 6 months old and when it is disconnected it drains the watch battery faster.
Response from Samsung USBy R&R Team, March 16, 2026
Good day Airstorm, Thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch7. We appreciate your constructive input as we improve our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your Galaxy Watch8 Classic. The battery life on the Galaxy Watch8 Classic varies depending on your usage. With a 445mAh battery, it offers up to 30 hours of use on Always on Display (AOD) mode. If you're experiencing less than ideal battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting your device. Let us know afterward if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
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[This review was collected as part of a promotion.] Love the Galaxy AI wish I had it sooner. I've had the watch for some time now and it's still going strong. I'm considering buy another real soon.
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