Customer reviews from Samsung US
Samsung - Galaxy Watch8 Classic Stainless Steel Smartwatch 46mm LTE - Black - (2025)
Average customer rating
4.7
(1,814 Reviews)
Rating breakdown 1,814 reviews
5 Stars
1,396
4 Stars
299
3 Stars
78
2 Stars
18
1 Star
23
87%of customers recommend this product.
(
371 out of
427)
Customer Reviews for Samsung - Galaxy Watch8 Classic Stainless Steel Smartwatch 46mm LTE - Black - (2025)
Customer Rating
4
Watching it
on May 21, 2026
Posted by: Klafft
[This review was collected as part of a promotion.] "Galaxy AI" IS part of this product. Take that for what it is. Watch does watch things
Value
4
Written by a customer while visiting Samsung US
Posted by: EZak
Verified Purchase:Yes
Amazing watch, just heavy and not enough battery life. Overall happy with it.
Response from Samsung USBy R&R Team, May 20, 2026
Hi there EZak,
Thanks for sharing your candor with us about your experience using the Samsung Galaxy Watch8 Classic. We're thrilled to hear how pleased you are with your purchase so far! The new Galaxy Watch8 Classic is an easy choice for those who enjoy a premium design with its rotating bezel, enhanced AI features, and a long lasting battery. The battery life on the Galaxy Watch8 Classic varies depending on the usage. With a 445mAh battery, it offers up to 30 hours of use on Always on Display (AOD) mode. If you're experiencing less than expected battery life on your Galaxy Watch8 Classic, please feel free to review "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the battery life of your new device. For your convenience, I have linked some resources below for your review, based on your feedback. Take a moment to check those out to help resolve what you've described. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Thanks for sharing your candor with us about your experience using the Samsung Galaxy Watch8 Classic. We're thrilled to hear how pleased you are with your purchase so far! The new Galaxy Watch8 Classic is an easy choice for those who enjoy a premium design with its rotating bezel, enhanced AI features, and a long lasting battery. The battery life on the Galaxy Watch8 Classic varies depending on the usage. With a 445mAh battery, it offers up to 30 hours of use on Always on Display (AOD) mode. If you're experiencing less than expected battery life on your Galaxy Watch8 Classic, please feel free to review "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the battery life of your new device. For your convenience, I have linked some resources below for your review, based on your feedback. Take a moment to check those out to help resolve what you've described. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
Classic Watch 8
on May 19, 2026
Posted by: WatchMan
[This review was collected as part of a promotion.] Enjoy doing daily activities with my Samsung Classic 8! I wear to bed to keep track my sleep patterns!
Value
5
Response from Samsung USBy R&R Team, May 19, 2026
Good day WatchMan,
Thanks for taking the opportunity to reach out and share your thoughts with us regarding your experience using the Samsung Galaxy Watch8 Classic. We're ecstatic to hear that we've met your expectations when it comes to your smartwatch. Please feel free to contact Samsung Support if you would like to share additional feedback with us or if you would like further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Thanks for taking the opportunity to reach out and share your thoughts with us regarding your experience using the Samsung Galaxy Watch8 Classic. We're ecstatic to hear that we've met your expectations when it comes to your smartwatch. Please feel free to contact Samsung Support if you would like to share additional feedback with us or if you would like further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Written by a customer while visiting Samsung US
Customer Rating
1
Feedback on Galaxy Watch 8 Classic Design and Supp
on May 18, 2026
Posted by: DiegoGalindo
Dear Samsung Executive Leadership Team,
I am writing to you as a dedicated user of the Samsung device ecosystem (including my current Galaxy S24 Ultra) to share my recent experience with the Galaxy Watch 8 Classic.
Previously, I used the Galaxy Watch 7 44mm, a device with which I was extremely satisfied. Trusting in Samsung's consistent innovation and quality, I made the decision to upgrade to the Galaxy Watch 8 Classic. However, I have encountered a design issue that has significantly impacted my user experience.
As a fitness coach and athlete, I maintain a demanding lifestyle that frequently includes outdoor activities and training sessions at the beach. Unfortunately, I have noticed that the rotating bezel mechanism of the Watch 8 Classic is highly susceptible to sand accumulation. This causes the bezel to jam and compromises the device's functionality in coastal environments. This is particularly frustrating, as I acquired this smartwatch specifically to reliably monitor my training routines.
As a customer who deeply values the performance and durability of my technology, this experience has been disappointing. I currently feel that this model limits my training capabilities rather than enhancing them.
My intention is to remain a loyal Samsung customer, which is why I am requesting a review of my case to explore a satisfactory resolution. I would be extremely grateful if you could consider authorizing an exchange for a current 2026 model that features a more sealed design suited for my activities, or alternatively, assisting me in reverting to my previous device, the Galaxy Watch 7 44mm.
Thank you in advance for your time, understanding, and your continued commitment to the satisfaction of customers who trust in the Samsung brand. I look forward to hearing from you.
Sincerely,
Diego Enrique Galindo Garcia
Response from Samsung USBy R&R Team, May 19, 2026
Greetings DiegoGalindo,
Thanks for taking the opportunity to reach out and share your thoughts with us regarding your experience using the Samsung Galaxy Watch8 Classic. We appreciate your candor as we continue to improve our product line to better align with the needs of our customers. To safely remove sand from your Galaxy Watch8 Classic bezel, rinse the watch under a gentle stream of warm, fresh water while turning the bezel back and forth. For stubborn grit, scrub the crevice using a soft-bristled toothbrush and mild dish soap, then dry thoroughly. Run the watch under room temperature, fresh water. Rotate the bezel continuously to work the water and the sand out from underneath the ring. Use a soft-bristled toothbrush dipped in warm, soapy water to gently scrub around the edge of the bezel. Once the grit is gone, wipe the watch down with a lint-free cloth and ensure it is completely dry. If a few grains remain, try sliding a piece of unflavored, thin dental floss under the edge of the bezel to physically snag and pull out the debris. Feel free to review, "Properly wear and clean your Samsung smart watch" if you would like to learn more about keeping your watch in its pristine condition. If you would like to share additional feedback with us afterward or if you'd like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a part of the Samsung ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Thanks for taking the opportunity to reach out and share your thoughts with us regarding your experience using the Samsung Galaxy Watch8 Classic. We appreciate your candor as we continue to improve our product line to better align with the needs of our customers. To safely remove sand from your Galaxy Watch8 Classic bezel, rinse the watch under a gentle stream of warm, fresh water while turning the bezel back and forth. For stubborn grit, scrub the crevice using a soft-bristled toothbrush and mild dish soap, then dry thoroughly. Run the watch under room temperature, fresh water. Rotate the bezel continuously to work the water and the sand out from underneath the ring. Use a soft-bristled toothbrush dipped in warm, soapy water to gently scrub around the edge of the bezel. Once the grit is gone, wipe the watch down with a lint-free cloth and ensure it is completely dry. If a few grains remain, try sliding a piece of unflavored, thin dental floss under the edge of the bezel to physically snag and pull out the debris. Feel free to review, "Properly wear and clean your Samsung smart watch" if you would like to learn more about keeping your watch in its pristine condition. If you would like to share additional feedback with us afterward or if you'd like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a part of the Samsung ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Written by a customer while visiting Samsung US
Customer Rating
5
Want a great extension of your phone... Look here!
on May 18, 2026
Posted by: DonnyBeGood1988
[This review was collected as part of a promotion.] I just love my watch. It does everything I need it to, and more. If I accidentally leave my phone at home, I still receive business calls. If I forget my phone anywhere, I can track it to the exact location with my watch. If you're going to get a Galaxy phone, do yourself a favor, get the watch to go with it. It's not only an addition, but an extension of your phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Companion to My Galaxy S25
on May 18, 2026
Posted by: Kundh4
[This review was collected as part of a promotion.] The Galaxy Watch 8 Classic is everything I wanted in a smartwatch. The rotating bezel is back and feels premium and satisfying to use. The display is bright and crisp, and battery life easily lasts two days with everything turned on. What truly sets it apart is the AI-powered health tracking—it accurately detects workouts automatically, analyzes my sleep patterns with useful insights, and even suggests recovery times based on my daily activity. The AI also smartly manages battery and prioritizes notifications so I only see what matters. Paired with my Galaxy S25, everything syncs seamlessly. Whether for fitness, style, or everyday convenience, this watch delivers. Highly recommended!"
Value
5
Written by a customer while visiting Samsung US
Posted by: Nicole
Verified Purchase:Yes
As a female I thought the watch would be too big for my wrist. It’s fine. However, I have a rash from the band that won’t go away. I have washed the band and not worn the watch for a few days. As soon as I put the watch back on my wrist breaks out again.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
My Experience with the Galaxy Watch 8 Classic
on May 17, 2026
Posted by: Nikiforos
[This review was collected as part of a promotion.] The Galaxy 8 Classic is a good-looking watch and has worked perfectly. I haven't used its Galaxy AI features as much as I could since I always have my phone with me, but the gestures and measurements are super easy and accurate. I only have one issue with it: the battery life is just too short. I wish it had better battery life.
And I just ran into an issue; I tried to charge it using the S26 Ultra's wireless power-sharing feature, and it said "incompatible charger." Other than these two downsides, it's been awesome.
Value
4
Written by a customer while visiting Samsung US