Customer reviews from Samsung US
Samsung - Galaxy Watch8 Classic Stainless Steel Smartwatch 46mm LTE - Black - (2025)
Average customer rating
4.7
(1,814 Reviews)
Rating breakdown 1,814 reviews
5 Stars
1,396
4 Stars
299
3 Stars
78
2 Stars
18
1 Star
23
87%of customers recommend this product.
(
371 out of
427)
Customer Reviews for Samsung - Galaxy Watch8 Classic Stainless Steel Smartwatch 46mm LTE - Black - (2025)
Customer Rating
3
Not so happy
on August 8, 2025
Posted by: Robe
from New Mexico
Expertise:Expert
I've had samsung watches for about 6 years now.
Very satisfied till now. This galaxy classic 8 feels cheap compared with my old classic still with rotating vasel. Not sure I'll keep it the "black" looks more like a cheap metal and rotating vasel loos out of f place.
Very satisfied till now. This galaxy classic 8 feels cheap compared with my old classic still with rotating vasel. Not sure I'll keep it the "black" looks more like a cheap metal and rotating vasel loos out of f place.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, August 11, 2025
Howdy Robe,
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch8 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Your Galaxy Watch8 Classic boasts a cushion design for a unified identity across the Galaxy Watch8 Series. The improved Dynamic Lug System makes switching Watch bands easier and provides a more snug, comfortable fit. It also features a brilliant, crystal-clear display with 3000 nits brightness, which makes the screen clearly visible even in the bright sunlight. With an enhanced 3 nm processor, you can use different features at the same time, from exercise tracking to health monitoring, with more power and efficiency. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch8 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Your Galaxy Watch8 Classic boasts a cushion design for a unified identity across the Galaxy Watch8 Series. The improved Dynamic Lug System makes switching Watch bands easier and provides a more snug, comfortable fit. It also features a brilliant, crystal-clear display with 3000 nits brightness, which makes the screen clearly visible even in the bright sunlight. With an enhanced 3 nm processor, you can use different features at the same time, from exercise tracking to health monitoring, with more power and efficiency. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade
on August 8, 2025
Posted by: TONY
from Raleigh, North Carolina
Expertise:Intermediate
I got the work though T-Mobile. I have say I love the function of the watch, UI 8 on classic is wonderful. The only downside I have is the size, because I also have the Ultra watch 2024 and the size on that one gives me alot to see, but the watch classic is still a great watch.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid watch
on August 8, 2025
Posted by: TechRev
[This review was collected as part of a promotion.] While not a huge upgrade from watch 6, the incremental changes are noticeable. Watch is responsive and smooth New health metrics are helpful.
Recommend!
Recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible tracking
on August 8, 2025
Posted by: mjake
I highly recommend not upgrading to thos watch. It is off on everything it tracks other than oxygen and heart rate. It is the worst galaxy watch I have owned regarding sleep which throws off other measures. Its way off on body composition. Save your money. I may be done with the samsung smart watches. This is my fourth and probably last.
Response from Samsung USBy R&R Team, August 8, 2025
Good day Mjake,
Thanks for reaching out to share your experience with us about using the Samsung Galaxy Watch8 Classic. We value your feedback as we strive to improve the performance and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. To avoid interruptions to your data collection on your device, please ensure that your watch fits snuggly so your sensor makes direct contact with your skin. Also, disable and re-enable Power Saving Mode, update the Samsung Health app, and check that continuous heart rate monitoring is enabled in the Samsung Health app settings. Feel free to review the resources shared below to help resolve what you have described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not delay on reaching out to Samsung Support for further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Thanks for reaching out to share your experience with us about using the Samsung Galaxy Watch8 Classic. We value your feedback as we strive to improve the performance and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. To avoid interruptions to your data collection on your device, please ensure that your watch fits snuggly so your sensor makes direct contact with your skin. Also, disable and re-enable Power Saving Mode, update the Samsung Health app, and check that continuous heart rate monitoring is enabled in the Samsung Health app settings. Feel free to review the resources shared below to help resolve what you have described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not delay on reaching out to Samsung Support for further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Written by a customer while visiting Samsung US
Customer Rating
5
Great solid device!
on August 8, 2025
Posted by: Pdchap
[This review was collected as part of a promotion.] Great build and functions. This watch is packed full of very useful features. The rotating bezel is absolutely amazing and comes in very handy. Holds a charge soo much longer than my old Watch 4! The display options are packed with endless options and editing. Glad I picked this watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best switch every
on August 7, 2025
Posted by: Potatoking3303
[This review was collected as part of a promotion.] The classy look of this watch makes it a great watch for any occasion. I came from the apple watch, which was square and boxy. This watch feels bigger yet slimmer and looks good at all times from the workplace to the gym. It always looks like it belongs. On top of that, the galaxy ai makes it easy to find your contacts on your watch or send text messages.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Women is not as big as you think
on August 7, 2025
Posted by: Anna7810
[This review was collected as part of a promotion.] I'm a woman myself and have small wrist so my hesitation was that the watch would look too big on my wrist but after wearing it daily for two weeks it doesn't feel too big, I also compared it to my fiancé who owns the Galaxy Watch8 in 44mm and his looked bigger than mine. With Galaxy AI on the Watch8 it now has features like Sleep Coach and Running Coach to help me stay on track with my fitness goals.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy watch
on August 7, 2025
Posted by: Bgrch614
[This review was collected as part of a promotion.] My watch has been great to have works great for my job at hospital and everyday life.
Value
4
Written by a customer while visiting Samsung US