Customer reviews from Samsung US
Samsung - Galaxy Watch8 Classic Stainless Steel Smartwatch 46mm LTE - Black - (2025)
Average customer rating
4.7 out of 5
4.7
(1,814 Reviews)
Open Ratings Snapshot
Rating breakdown 1,814 reviews
5 Stars
1,396
4 Stars
299
3 Stars
78
2 Stars
18
1 Star
23
87%of customers recommend this product. 
(
371 out of 427
)
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Customer Reviews for Samsung - Galaxy Watch8 Classic Stainless Steel Smartwatch 46mm LTE - Black - (2025)
Customer Rating
1 out of 5
1
Poor product ; worse experience
on September 7, 2025
Posted by: Tushar Desai
from Dublin CALIFORNIA
Expertise:Expert
Verified Purchase:Yes
Not easy to use, walking metrics are erratic; not all apps work consistently on watch
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamSeptember 8, 2025
Hello there Tushar, Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Watch8 Classic. We value your feedback as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The accuracy of your watch's step measurement can be affected by the following factors: * Make sure your watch and the Samsung Health app are using the latest software. Environmental and skin conditions may affect how well the steps are recorded. * Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking. * Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned. * The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count. * You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears. * If you use the steps tracker while traveling by car or train, vibration may affect your step count. You can test the step count performance by walking 50 continuous steps on a straight path. Walk naturally. If the number of steps are not recognized correctly after walking 50 continuous steps, your watch may need service. Please feel free to review, "Inaccurate steps on your Samsung smart watch" to learn more. Be sure to restart your watch and phone, ensure both devices and the Galaxy Wearable app are fully updated, and check for any app-specific updates in the Google Play Store or Galaxy Store to resolve what you may be experiencing with your inconsistent app functionality. If you have any questions for us or if you would like further assistance, please reach out to Samsung Support. Thank you for choosing Samsung! - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Smaller than I imagined.
on September 7, 2025
Posted by: Alex
from Kyle, TX
Expertise:Intermediate
Verified Purchase:Yes
Coming from Galaxy 6 Classic this feels small on my wrist. Works great, but I am missing the bigger watch immediately. Been wearing it close to a month and still notice the size diff. Maybe they'll make it larger again.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great and horrible watch.
on September 7, 2025
Posted by: RandyM
from New Jersey
Expertise:Expert
Verified Purchase:Yes
This is my 4th Galaxy Watch Classic. It seems heavier and more uncomfortable on my wrist. There is no way I can wear this watch when I sleep. I now have a round soft knot the size of a quarter under my skin on my wrist. It doesn't hurt but is worrisome. The tech on the watch is great, the processor is much faster that my previous Watch 4 Classic and the battery life is a solid 2 days. The screen brightness is great in the direct sunlight.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R TeamSeptember 8, 2025
Howdy RandyM, Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8 Classic. We appreciate your feedback as we continue to improve the functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If you experience some discomfort or skin irritation when you wear your Samsung smart watch, it's probably time to clean it. Some residue or foreign material probably built up on the watch and is aggravating your skin. It's also possible that you aren't wearing the watch correctly. Make sure to clean and adjust your watch for a more comfortable fit. Feel free to check out, "Properly wear and clean your Samsung smart watch" to help resolve what you've described to be experiencing with your device. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thanks for choosing Samsung! - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgraded from the 4 to the 8 Classic.
on September 7, 2025
Posted by: James
from Washington DC
Verified Purchase:Yes
I had the Galaxy Watch4 Classic prior and this is a huge improvement to that in every way.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Classic
on September 7, 2025
Posted by: Richard
from Harrisburg, Pennsylvania
Expertise:Expert
I love the shape and style of this watch. Samsung, please continue with this style for future releases. Love the stainless steel shine as well.
Most smartwatches to me look too "sporty" which is fine but not the aesthetic I want with my watch. The Galaxy Watch 8 Classic really captures the "classic" aesthetic as the name suggests.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great update with one reservation
on September 7, 2025
Posted by: AdrianB
from Florida
Expertise:Expert
Verified Purchase:Yes
Pleased that bezel is back; battery life disappointing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy classic 8
on September 6, 2025
Posted by: Wolverine lg
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
I recommend to my friends or people.the Samsung galaxy classic 8
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not very smart, is it?
on September 6, 2025
Posted by: Foo B
Good hardware. Pairing with phone was easy. Good watch faces. Battery can last 3 or more days if not used. Biggest complaint is the impromptu activity tracker. It starts tracking after 10 mins of sustained activity (brisk walking or cycling), you can tap the small timer at the bottom of the watch screen to bring up the activity details, but it won't stay and will go back to the clock display. I want to see my HR during activity, even impromptu ones, not the clock. Duh!!
Response from Samsung USBy R&R TeamSeptember 8, 2025
Greetings Foo, Thank you for taking the time to share your experience using the Samsung Galaxy Watch8 Classic. We value your candor as we continue to improve the performance and functionality of our product line. When utilizing the automatic workout detection feature, your Galaxy Watch8 Classic waits to ensure you are consistently performing an activity before starting the workout log to prevent false detections from everyday movement. You can manually begin tracking your activity, if you choose. You can easily customize your display settings to ensure the data that you would like to see is being displayed. You can update your "Show Last App" settings or choose to Enable "Screen Always On" for your workout activities to resolve what you've described. If you have any questions for us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
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