Customer reviews from ceretone
Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Average customer rating
4.4
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
65
4 Stars
33
3 Stars
16
2 Stars
2
1 Star
0
Customer Reviews for Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Customer Rating
4
Volume
on July 15, 2026
Posted by: DeeB
[This review was collected as part of a promotion.] I received this product as an incentive for my honest review. Im actually very impressed with the ease of installing batteries, inserting and removing from ears. I could use my cell phone and get no annoying feedback. The batteries are easy to insert and the hearing aids have a push button volume control. I didn't like that the batteries aren't rechargeable so can get pricey replacing batteries every week if not sooner. I tried to upload a picture of the hearing aid in my ear but it wouldn't let me.
Response from ceretoneBy CS, Customer Service, July 20, 2026
Hello Dee,
Thank you so much for your review! We're delighted to hear that you found the hearing aids easy to use, from installing the batteries to inserting and removing them comfortably. We also appreciate your feedback regarding the disposable batteries. We understand that replacing batteries regularly can become an added expense, and comments like yours help us as we continue to improve our products and expand our lineup. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We're delighted to hear that you found the hearing aids easy to use, from installing the batteries to inserting and removing them comfortably. We also appreciate your feedback regarding the disposable batteries. We understand that replacing batteries regularly can become an added expense, and comments like yours help us as we continue to improve our products and expand our lineup. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great product at an affordable price!
on July 15, 2026
Posted by: MarieO
[This review was collected as part of a promotion.] I just started using this but so far it seems to be quite effective. It is small so not very noticeable and looks very well made. I love that it includes everything that you need to get started. They give you clear instructions on how to use them . I was very impressed by the whole package and definitely would recommend it to anyone who needs a little help with hearing.
Response from ceretoneBy CS, Customer Service, July 15, 2026
Hello Marie,
Thank you so much for your wonderful review! We're thrilled to hear that your first experience with your Ceretone hearing aids has been a positive one. It's great to know you appreciate the discreet design, build quality, complete package, and easy-to-follow instructions. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're thrilled to hear that your first experience with your Ceretone hearing aids has been a positive one. It's great to know you appreciate the discreet design, build quality, complete package, and easy-to-follow instructions. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Value, alternative
on July 15, 2026
Posted by: SusanD
[This review was collected as part of a promotion.] Thanks #influenster and #ceretone for allowing me to try free. These provide a reasonable amount of hearing implications but are not a solution everything. There are different modes that can be cycled through but it’s difficult to differentiate much benefit between them other than sound ambient reduction with the restaurant mode. Has six value levels. Sure will take time to get used to. These come with complete instructions and maintenance tool with batteries.
Response from ceretoneBy CS, Customer Service, July 20, 2026
Hello Susan,
Thank you so much for sharing your experience! We're glad to hear that you found the hearing aids easy to set up and that the included instructions and maintenance tools were helpful. We appreciate your honest feedback about the different listening modes and understand that adjusting to new hearing aids can take some time. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We're glad to hear that you found the hearing aids easy to set up and that the included instructions and maintenance tools were helpful. We appreciate your honest feedback about the different listening modes and understand that adjusting to new hearing aids can take some time. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Very easy to use.
on July 14, 2026
Posted by: BonnieW
[This review was collected as part of a promotion.] Ceretone behind the ear hearing aids are the perfect size. They come with all the accessories to make things easy. They are very easy to adjust the volume & they Super lightweight . Couldn’t wait to use them!
Response from ceretoneBy CS, Customer Service, July 20, 2026
Hello Bonnie,
Thank you so much for your wonderful review! We're delighted to hear that you're enjoying your Ceretone hearing aids. It's great to know that you found them to be the perfect size, lightweight, and easy to adjust. We hope they continue to provide you with a great hearing experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're delighted to hear that you're enjoying your Ceretone hearing aids. It's great to know that you found them to be the perfect size, lightweight, and easy to adjust. We hope they continue to provide you with a great hearing experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Hearing aids on a budget
on July 14, 2026
Posted by: CarolG
[This review was collected as part of a promotion.] While I appreciate an affordable option for hearing aids, in my situation, new to hearing aids, I want the expertise of a professional. In my experience with this product, I found the sound distortion irritating. The awkwardness and clunkiness didn't make me feel comfortable. Again, I understand the need for such a product, but perhaps a more experienced user would be a better fit.
Written by a customer while visiting ceretone
Customer Rating
3
These work ok
on April 26, 2026
Posted by: JenniferH
[This review was collected as part of a promotion.] So, I definitely like how sleek and discreet these hearing aids are,what I don't care for is they need batteries. They definitely work perfectly fine,and I will definitely use as a back up pair
Response from ceretoneBy CS, Customer Service, April 28, 2026
Hi Jennifer,
Thank you so much for sharing your feedback! We’re really glad to hear that you like the sleek, discreet design and that the hearing aids are working well for you overall. It’s also great to know they’ll be useful as a reliable backup pair. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your feedback! We’re really glad to hear that you like the sleek, discreet design and that the hearing aids are working well for you overall. It’s also great to know they’ll be useful as a reliable backup pair. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Nice product
on April 12, 2026
Posted by: JaladhiP
[This review was collected as part of a promotion.] Had my uncle try this out, he really liked it, fits very well, no discomfort. Very nicely adapts to the noise level. Battery life is nice too. Recommend getting this for anyone in your family dealing with hearing loss
Response from ceretoneBy CS, Customer Service, April 13, 2026
Hello Jaladhi,
Thank you so much for sharing this wonderful feedback! We’re really glad to hear your uncle found the hearing aids comfortable and well-fitting, and that he’s enjoying the way they adapt to different noise levels. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing this wonderful feedback! We’re really glad to hear your uncle found the hearing aids comfortable and well-fitting, and that he’s enjoying the way they adapt to different noise levels. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Ceretone
on April 8, 2026
Posted by: ZennyP
[This review was collected as part of a promotion.] I received this product free from Influenster. Excelent for the price! Step up was simple.
It's appearance is discreet, simple and elegante. Easy to connectivity. Reliability and confortable. Good performance and sounds.
It's appearance is discreet, simple and elegante. Easy to connectivity. Reliability and confortable. Good performance and sounds.
Response from ceretoneBy CS, Customer Service, April 13, 2026
Hello Zenny,
Thank you so much for sharing your experience! We’re delighted to hear that you found the setup simple and that you’re enjoying the discreet design and comfort. It’s also great to know the sound quality and performance have met your expectations. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re delighted to hear that you found the setup simple and that you’re enjoying the discreet design and comfort. It’s also great to know the sound quality and performance have met your expectations. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone