Customer reviews from ceretone
Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Average customer rating
4.5
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
64
4 Stars
29
3 Stars
12
2 Stars
1
1 Star
0
Customer Reviews for Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Customer Rating
4
Comfortable hearing aids, easy to use, great as ba
on March 28, 2026
Posted by: RosieM
[This review was collected as part of a promotion.] Ceretone hearing aids: Backup to a backup pair for indoor use. These hearing aids are compact and easily portable. Unfortunately, they are battery operated and power on and off with battery insert and removal only. The battery operated functionality is a bit of a nuisance, considering there isn’t a location to “hold” the battery upon removal, they are so tiny and can be easily misplaced or have a greater chance of losing them upon removal. The hearing aids can be helpful for indoor use but wouldn’t recommend for outdoor use. There’s no noise cancellation function and therefore picking up too much noise background or otherwise can be irritating. They do have adjustable volume functionality as well as adjustable location such as restaurant mode, indoor and outdoor mode among a few others. They sit behind the ear comfortably as well as inside the canal for placement. I would recommend these hearing aids as a backup to a back up pair in case they are needed in a pinch. Thank you Influenster for my complimentary sample. #Influenster #complimentary @Ceretonehearing aids
Response from ceretoneBy CS, Customer Service, March 31, 2026
Hello Rosie,
Thank you for taking the time to share your experience! Your feedback on this is very helpful and will be shared with our team as we continue to improve our designs and user experience. We’re glad to hear that you found them comfortable to wear and useful as a backup option. Thank you again for your honest feedback and for giving our product a try! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your experience! Your feedback on this is very helpful and will be shared with our team as we continue to improve our designs and user experience. We’re glad to hear that you found them comfortable to wear and useful as a backup option. Thank you again for your honest feedback and for giving our product a try! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Good
on March 27, 2026
Posted by: KatieT
[This review was collected as part of a promotion.] I did try these and thought they worked great. I wouldn't say they are for someone who is profoundly deaf but mild hearing loss would be what these hearing aids would work for
Response from ceretoneBy CS, Customer Service, March 30, 2026
Hello Katie,
Thank you for taking the time to share your feedback! We’re glad to hear that the hearing aids worked well for you and that you had a positive experience overall. We appreciate your note regarding the level of hearing loss they are best suited for. Your insight is helpful for others who may be considering them, and we agree they are designed primarily for individuals with mild to moderate hearing loss. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your feedback! We’re glad to hear that the hearing aids worked well for you and that you had a positive experience overall. We appreciate your note regarding the level of hearing loss they are best suited for. Your insight is helpful for others who may be considering them, and we agree they are designed primarily for individuals with mild to moderate hearing loss. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Hear Great with these!
on March 25, 2026
Posted by: ChristalP
[This review was collected as part of a promotion.] These Ceretone OTC Hearing Aids work great. I do suffer from moderate hearing loss and have wore hearing aids for many years. When I wore these hearing aids I could hear just as good with these as I can my hearing aids I purchased from a hearing aid center. The sound is crystal clear. They fit comfortably and come with different sized ear canal pieces. They have 4 preset programs, Normal, Restaurant, Outdoor and Music. You press the + button located on top of the hearing aid for about 3 seconds. It will beep so many times per program. These are super user friendly. Perfect for anyone over the age of 18 on a budget and still hear great!
Response from ceretoneBy CS, Customer Service, March 27, 2026
Hello Christal,
Thank you so much for your detailed review! We’re thrilled to hear that the hearing aids are providing clear sound and comparable performance to your previous devices, along with a comfortable fit and easy-to-use features. We truly appreciate your feedback and recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your detailed review! We’re thrilled to hear that the hearing aids are providing clear sound and comparable performance to your previous devices, along with a comfortable fit and easy-to-use features. We truly appreciate your feedback and recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Works well!
on March 25, 2026
Posted by: ErinG
[This review was collected as part of a promotion.] Discrete with small size, slightly heavier than other options with no battery. Easy to adjust volume, some feedback at first but good clarity after wearing. Easy to replace domes to keep clean.
Response from ceretoneBy CS, Customer Service, March 27, 2026
Hello Erin,
Thank you for your feedback! We’re glad to hear you appreciate the discreet size, easy volume adjustments, and the clarity after getting used to them. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your feedback! We’re glad to hear you appreciate the discreet size, easy volume adjustments, and the clarity after getting used to them. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
You can hear yourself in them
on March 24, 2026
Posted by: LaToyaA
[This review was collected as part of a promotion.] These hearing aids work well to amplify the sounds around you. My husband likes these for watching television as he can indeed hear the sounds better. However, these hearing aids also sound like a microphone when you are speaking with them on. That is an annoyance that makes then not as great. He doesn’t wear prescription hearing aids and these are not a great replacement. However in a pinch, if he needs to hear while not speaking these will work well.
Response from ceretoneBy CS, Customer Service, March 26, 2026
Hello LaToya,
Thank you for sharing your feedback! We’re glad to hear the hearing aids are helping your husband hear the TV more clearly. We understand your concern about the microphone-like sound during conversations, this can sometimes happen as the devices amplify surrounding sounds, including the user’s own voice. If you're open to it, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your feedback! We’re glad to hear the hearing aids are helping your husband hear the TV more clearly. We understand your concern about the microphone-like sound during conversations, this can sometimes happen as the devices amplify surrounding sounds, including the user’s own voice. If you're open to it, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Affordable, comfortable, and easy-to-use hearing a
on March 22, 2026
Posted by: NikkiL
[This review was collected as part of a promotion.] I received the Ceretone Nexus behind-the-ear hearing aids and decided to have my mom try them since she already wears hearing aids and could use a backup pair. Overall, she was pleasantly surprised! She found them very comfortable and easy to use right out of the box. The sound quality was pretty good, especially considering how affordable they are compared to traditional hearing aids, which can be extremely expensive.
They’re effective and definitely get the job done for everyday use. While they don’t have all the high-tech features of premium hearing aids, they work well when you need a reliable option. They also come in a nice, compact case, making them easy to carry and great for portability.
The only downside she mentioned was the ear hanger—it didn’t feel perfect at first, although it can be trimmed to fit better. Other than that, these are a solid, budget-friendly option for anyone looking for a simple and functional hearing aid solution.
They’re effective and definitely get the job done for everyday use. While they don’t have all the high-tech features of premium hearing aids, they work well when you need a reliable option. They also come in a nice, compact case, making them easy to carry and great for portability.
The only downside she mentioned was the ear hanger—it didn’t feel perfect at first, although it can be trimmed to fit better. Other than that, these are a solid, budget-friendly option for anyone looking for a simple and functional hearing aid solution.
Response from ceretoneBy CS, Customer Service, March 24, 2026
Hello Nikki,
Thank you so much for sharing your experience! We’re glad to hear your mom found the Nexus hearing aids comfortable and easy to use. We appreciate the feedback about the ear hanger. Your detailed review will be very helpful for others looking for a reliable, budget-friendly option. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re glad to hear your mom found the Nexus hearing aids comfortable and easy to use. We appreciate the feedback about the ear hanger. Your detailed review will be very helpful for others looking for a reliable, budget-friendly option. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Simple, effective and actually helpful
on March 19, 2026
Posted by: FeC4
[This review was collected as part of a promotion.] I’ve Belén trying the ceretone nexus OTC hearing Aids and honestly … I’m impressed. The sound is clear, strong, and makes everyday conversations so much easier.
They’re lightweight, comfortable, and easy to use right out Of the box - no complicated setup. I also like that they don’t feel bulky or noticeable when wearing them.
They’re lightweight, comfortable, and easy to use right out Of the box - no complicated setup. I also like that they don’t feel bulky or noticeable when wearing them.
Response from ceretoneBy CS, Customer Service, March 20, 2026
Hello,
Thank you so much for sharing your experience! We’re thrilled to hear that you’re impressed with the Nexus OTC hearing aids. We’re also glad you found them lightweight, comfortable, and easy to use right out of the box. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re thrilled to hear that you’re impressed with the Nexus OTC hearing aids. We’re also glad you found them lightweight, comfortable, and easy to use right out of the box. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Total steal!
on March 14, 2026
Posted by: ErinC
[This review was collected as part of a promotion.] My mom uses this. She's well into her 70s, had fancy hearing aides and says these work very very well. Quality is great and they look barely there. For the cost? Total steal!
Response from ceretoneBy CS, Customer Service, March 17, 2026
Hello Erin,
Thank you so much for your review! We’re thrilled to hear that your mom is enjoying the hearing aids and that they’re working very well for her. It’s wonderful to know she finds them effective even compared to more expensive options. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We’re thrilled to hear that your mom is enjoying the hearing aids and that they’re working very well for her. It’s wonderful to know she finds them effective even compared to more expensive options. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone