Customer reviews from ceretone
Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Average customer rating
4.5
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
64
4 Stars
29
3 Stars
12
2 Stars
1
1 Star
0
Customer Reviews for Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Customer Rating
5
Value, alternative
on July 15, 2026
Posted by: SusanD
[This review was collected as part of a promotion.] Thanks #influenster and #ceretone for allowing me to try free. These provide a reasonable amount of hearing implications but are not a solution everything. There are different modes that can be cycled through but it’s difficult to differentiate much benefit between them other than sound ambient reduction with the restaurant mode. Has six value levels. Sure will take time to get used to. These come with complete instructions and maintenance tool with batteries.
Response from ceretoneBy CS, Customer Service, July 20, 2026
Hello Susan,
Thank you so much for sharing your experience! We're glad to hear that you found the hearing aids easy to set up and that the included instructions and maintenance tools were helpful. We appreciate your honest feedback about the different listening modes and understand that adjusting to new hearing aids can take some time. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We're glad to hear that you found the hearing aids easy to set up and that the included instructions and maintenance tools were helpful. We appreciate your honest feedback about the different listening modes and understand that adjusting to new hearing aids can take some time. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Very easy to use.
on July 14, 2026
Posted by: BonnieW
[This review was collected as part of a promotion.] Ceretone behind the ear hearing aids are the perfect size. They come with all the accessories to make things easy. They are very easy to adjust the volume & they Super lightweight . Couldn’t wait to use them!
Response from ceretoneBy CS, Customer Service, July 20, 2026
Hello Bonnie,
Thank you so much for your wonderful review! We're delighted to hear that you're enjoying your Ceretone hearing aids. It's great to know that you found them to be the perfect size, lightweight, and easy to adjust. We hope they continue to provide you with a great hearing experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're delighted to hear that you're enjoying your Ceretone hearing aids. It's great to know that you found them to be the perfect size, lightweight, and easy to adjust. We hope they continue to provide you with a great hearing experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Hearing aids on a budget
on July 14, 2026
Posted by: CarolG
[This review was collected as part of a promotion.] While I appreciate an affordable option for hearing aids, in my situation, new to hearing aids, I want the expertise of a professional. In my experience with this product, I found the sound distortion irritating. The awkwardness and clunkiness didn't make me feel comfortable. Again, I understand the need for such a product, but perhaps a more experienced user would be a better fit.
Written by a customer while visiting ceretone
Customer Rating
3
These work ok
on April 26, 2026
Posted by: JenniferH
[This review was collected as part of a promotion.] So, I definitely like how sleek and discreet these hearing aids are,what I don't care for is they need batteries. They definitely work perfectly fine,and I will definitely use as a back up pair
Response from ceretoneBy CS, Customer Service, April 28, 2026
Hi Jennifer,
Thank you so much for sharing your feedback! We’re really glad to hear that you like the sleek, discreet design and that the hearing aids are working well for you overall. It’s also great to know they’ll be useful as a reliable backup pair. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your feedback! We’re really glad to hear that you like the sleek, discreet design and that the hearing aids are working well for you overall. It’s also great to know they’ll be useful as a reliable backup pair. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Nice product
on April 12, 2026
Posted by: JaladhiP
[This review was collected as part of a promotion.] Had my uncle try this out, he really liked it, fits very well, no discomfort. Very nicely adapts to the noise level. Battery life is nice too. Recommend getting this for anyone in your family dealing with hearing loss
Response from ceretoneBy CS, Customer Service, April 13, 2026
Hello Jaladhi,
Thank you so much for sharing this wonderful feedback! We’re really glad to hear your uncle found the hearing aids comfortable and well-fitting, and that he’s enjoying the way they adapt to different noise levels. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing this wonderful feedback! We’re really glad to hear your uncle found the hearing aids comfortable and well-fitting, and that he’s enjoying the way they adapt to different noise levels. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Ceretone
on April 8, 2026
Posted by: ZennyP
[This review was collected as part of a promotion.] I received this product free from Influenster. Excelent for the price! Step up was simple.
It's appearance is discreet, simple and elegante. Easy to connectivity. Reliability and confortable. Good performance and sounds.
It's appearance is discreet, simple and elegante. Easy to connectivity. Reliability and confortable. Good performance and sounds.
Response from ceretoneBy CS, Customer Service, April 13, 2026
Hello Zenny,
Thank you so much for sharing your experience! We’re delighted to hear that you found the setup simple and that you’re enjoying the discreet design and comfort. It’s also great to know the sound quality and performance have met your expectations. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re delighted to hear that you found the setup simple and that you’re enjoying the discreet design and comfort. It’s also great to know the sound quality and performance have met your expectations. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great quality
on March 31, 2026
Posted by: TriciaB
[This review was collected as part of a promotion.] Received this as a complementary gift thank you so much first informals. The battery was lasting. The performance was wonderful quality sound easy to fit in the ears and let’s not forget comfortable. I like how they were sleek definitely a confidence booster.
Response from ceretoneBy CS, Customer Service, April 2, 2026
Hello Tricia,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the hearing aids and that they’ve been comfortable, easy to use, and delivering great sound quality. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the hearing aids and that they’ve been comfortable, easy to use, and delivering great sound quality. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Excelent
on March 28, 2026
Posted by: EstrellaT
[This review was collected as part of a promotion.] These hearing aids are excellent; they assist with noise reduction and help prevent bothersome issues such as ringing in the ears. They are designed for use by individuals with mild hearing loss. They operate on replaceable batteries that last for several days. They feature four listening modes, making them highly functional. I highly recommend them and would like to thank Ceretone for the opportunity to test them.
Response from ceretoneBy CS, Customer Service, March 31, 2026
Hello Estrella,
Thank you so much for your review! We’re delighted to hear that the hearing aids have been helpful for noise reduction and even assisting with ringing in the ears. We truly appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We’re delighted to hear that the hearing aids have been helpful for noise reduction and even assisting with ringing in the ears. We truly appreciate your recommendation! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone