Customer reviews from ceretone
Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Average customer rating
4.4
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
65
4 Stars
33
3 Stars
16
2 Stars
2
1 Star
0
Customer Reviews for Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Customer Rating
5
Comfortable rechargeable hearing aid with clear sound and easy daily use.
on July 20, 2026
Posted by: PhungN
[This review was collected as part of a promotion.] The Ceretone Nexus Behind-the-Ear hearing aid is lightweight, comfortable, and designed for all-day wear. It delivers clear sound quality with adjustable amplification to help improve conversations and everyday listening. The ergonomic behind-the-ear design fits securely, while the rechargeable battery provides convenient, long-lasting performance. It's easy to operate and offers a practical, affordable solution for adults seeking dependable hearing support.
Response from ceretoneBy CS, Customer Service, July 27, 2026
Hello Phung,
Thank you so much for your thoughtful review! We're thrilled to hear that you're enjoying the Ceretone Nexus. It's great to know that you found it lightweight, comfortable for all-day wear, and that the clear sound quality and adjustable amplification have helped improve your everyday listening experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your thoughtful review! We're thrilled to hear that you're enjoying the Ceretone Nexus. It's great to know that you found it lightweight, comfortable for all-day wear, and that the clear sound quality and adjustable amplification have helped improve your everyday listening experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
The best behind ear is here .
on July 19, 2026
Posted by: LuuB
[This review was collected as part of a promotion.] The ear Ceretone Nexus design look so nice . The ear plug easy to setup. The air plug very comfortable . Easy to cleaning . Easy for setting up . The app are great .👍
Response from ceretoneBy CS, Customer Service, July 22, 2026
Hello,
Thank you so much for your kind review! We're thrilled to hear that you're enjoying the Nexus. It's wonderful to know that you like the design, found the setup process simple, and that the hearing aids are comfortable and easy to clean. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your kind review! We're thrilled to hear that you're enjoying the Nexus. It's wonderful to know that you like the design, found the setup process simple, and that the hearing aids are comfortable and easy to clean. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Good
on July 19, 2026
Posted by: NuongM
[This review was collected as part of a promotion.] I received the Ceretone NEXUS through influenster for my mom(66yrs) to try. Her hearing has started to decline recently and she often needed the TV volume turned up or people to speak louder. After using this hearing aid, we noticed a clear improvement, she can hear conversation and sounds more easily.
The device is small, lightweight and comfortable to wear. The price is also very reasonable compared to other hearing aids, the only downside is that it not have a rechargeable battery, so the battery needs to replace when it runs out, which can be a little inconvenient for older users.
Overall, it works well, offers good the price.
The device is small, lightweight and comfortable to wear. The price is also very reasonable compared to other hearing aids, the only downside is that it not have a rechargeable battery, so the battery needs to replace when it runs out, which can be a little inconvenient for older users.
Overall, it works well, offers good the price.
Response from ceretoneBy CS, Customer Service, July 23, 2026
Hello Nuong,
Thank you so much for sharing your experience and for letting your mom try the Ceretone Nexus! We're delighted to hear that it has made conversations and everyday sounds easier for her and that she finds it comfortable to wear. We also appreciate your honest feedback about the battery-powered design. If you're looking for a rechargeable hearing solution, we do offer other models with different styles and designs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience and for letting your mom try the Ceretone Nexus! We're delighted to hear that it has made conversations and everyday sounds easier for her and that she finds it comfortable to wear. We also appreciate your honest feedback about the battery-powered design. If you're looking for a rechargeable hearing solution, we do offer other models with different styles and designs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Good Enough for the Money
on July 19, 2026
Posted by: LarryC
[This review was collected as part of a promotion.] I love these because they battrry last longer than the ones you have to recharge. Their small design makes it hidden so others don't see me wearing them. Very light, I almost forget I'm wearing them. If I need to adjust the volume, the controls make it easy. Though, when I speak, it sounds like I'm in a small room with all the echo from my voice. Highly recommend if you don't have the money to by prescription ones.
Response from ceretoneBy CS, Customer Service, July 22, 2026
Hello Larry,
Thank you so much for sharing your experience! We're delighted to hear that you're enjoying the long battery life, discreet design, lightweight comfort, and easy-to-use volume controls. We also appreciate you mentioning the echo you notice when speaking. That sensation is commonly known as the occlusion effect, and it can sometimes occur with in-the-ear hearing aids as your ears adjust. We're grateful for your honest feedback, and we're especially happy to hear that you'd recommend them as an affordable alternative to prescription hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We're delighted to hear that you're enjoying the long battery life, discreet design, lightweight comfort, and easy-to-use volume controls. We also appreciate you mentioning the echo you notice when speaking. That sensation is commonly known as the occlusion effect, and it can sometimes occur with in-the-ear hearing aids as your ears adjust. We're grateful for your honest feedback, and we're especially happy to hear that you'd recommend them as an affordable alternative to prescription hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Clear sound and easy to use
on July 18, 2026
Posted by: GloriaM
[This review was collected as part of a promotion.] These headphones are comfortable, discreet, and very easy to use. They offer clear sound and good noise reduction, helping you hear conversations and everyday sounds more clearly. A practical and convenient option for daily use.
Response from ceretoneBy CS, Customer Service, July 22, 2026
Hello Gloria,
Thank you so much for your review! We're delighted to hear that you found the hearing aids comfortable, discreet, and easy to use. We truly appreciate your feedback! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We're delighted to hear that you found the hearing aids comfortable, discreet, and easy to use. We truly appreciate your feedback! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Helps
on July 18, 2026
Posted by: KayM
[This review was collected as part of a promotion.] It is nice to be able to get some hearing assistance over the counter. The work good. I wish they were rechargeable. The batteries will be a pain. They are very light weight.
Written by a customer while visiting ceretone
Customer Rating
4
Good product for someone that doesn't like to use Bluetooth or charge the ear piece.
on July 17, 2026
Posted by: KathyM
[This review was collected as part of a promotion.] Sound amplified is great, 4 settings for volume control, quality sound is great. No turn on button, battery operated, and you must open the ear piece to turn it off. No Bluetooth.
Response from ceretoneBy CS, Customer Service, July 21, 2026
Hello Kathy,
Thank you for taking the time to share your feedback! We're glad to hear that you're enjoying the clear sound quality, strong amplification, and easy-to-use volume controls. We also appreciate your honest comments about the battery-operated design and the lack of Bluetooth connectivity. Feedback like yours helps other customers choose the hearing aid that best fits their needs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your feedback! We're glad to hear that you're enjoying the clear sound quality, strong amplification, and easy-to-use volume controls. We also appreciate your honest comments about the battery-operated design and the lack of Bluetooth connectivity. Feedback like yours helps other customers choose the hearing aid that best fits their needs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
The ceretone Nexus hearing aids provide clear natural sound reduce background noise , and future a comfortable rechargeable design , making them a reliable and convenient choice for better hearing
on July 16, 2026
Posted by: DianaR
[This review was collected as part of a promotion.] Overall, the ceretone Nexus offers reliable performance, modern technology, and great value, making it an ideal choice for improving hearing and enhancing quality of life
Written by a customer while visiting ceretone