Customer reviews from ceretone
Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Average customer rating
4.4
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
65
4 Stars
33
3 Stars
16
2 Stars
2
1 Star
0
Customer Reviews for Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Customer Rating
5
Economical resolution to hearing loss
on July 29, 2026
Posted by: RobbinN
[This review was collected as part of a promotion.] Very nice and useful pair of hearing aids. Not overly fancy no difficult set up and easy to use. They don’t require Bluetooth thing to anything which is a plus if you just want a simple set of hearing aids to help get around other noise. As you can see in the picture, they’re not even noticeable in the ear. There’s also three settings, one being the lowest setting if you don’t have advanced hearing difficulties, and the highest setting is noise canceling and brings in clarity for more advanced hearing loss. This is a great set for those who don’t want to spend thousands on hearing aids that are fancy and more difficult to set up. All we had to do is open them up and pop in a battery and to cut them off, he just open them up.
Response from ceretoneBy CS, Customer Service, August 3, 2026
Hello Robbin,
Thank you so much for your thoughtful review! We're delighted to hear that you found the hearing aids easy to use and appreciated their simple setup. We also appreciate you highlighting their value for those looking for an affordable hearing solution without the complexity of Bluetooth connectivity or extensive setup. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your thoughtful review! We're delighted to hear that you found the hearing aids easy to use and appreciated their simple setup. We also appreciate you highlighting their value for those looking for an affordable hearing solution without the complexity of Bluetooth connectivity or extensive setup. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Clear sound with adjustable volume control
on July 28, 2026
Posted by: JessicaC
[This review was collected as part of a promotion.] This hearing aid price reasonably and work effectively. The packaging is compact and slick with batteries; however, I prefer the rechargeable version. I also like the adjustable volume control.
Written by a customer while visiting ceretone
Customer Rating
5
The answer to a need I didn’t even know I had.
on July 27, 2026
Posted by: TammyR
[This review was collected as part of a promotion.] I had no idea I was having issues with my hearing, even though my hubby swore I needed them like he does. Because I have never worn hearing aides before I read the instructions which were very clear. There were additional ear pieces to get the best fit. Very light weight. So, I was wrong and hubby was right! I needed these hearing aides. LOVE them. Sometimes I forget they are even in my ears.
Response from ceretoneBy CS, Customer Service, July 31, 2026
Hello Tammy,
Thank you so much for sharing your wonderful experience! We're delighted to hear that your hearing aids have made such a positive difference for you. We're especially happy to hear that they've helped you discover what you were missing and that you're now enjoying clearer hearing. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your wonderful experience! We're delighted to hear that your hearing aids have made such a positive difference for you. We're especially happy to hear that they've helped you discover what you were missing and that you're now enjoying clearer hearing. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Super easy set up
on July 26, 2026
Posted by: DzemalS
[This review was collected as part of a promotion.] Wow just wow ! Amazing product and pairing was very easy and instructions were easy to follow! But fit is amazing! It fits so good and no discomfort at all! I highly recommend it.
Response from ceretoneBy CS, Customer Service, July 30, 2026
Hello Dzemal,
Thank you so much for your amazing review! We're thrilled to hear that you're enjoying your hearing aids and that the setup process was quick and easy. Your recommendation means the world to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your amazing review! We're thrilled to hear that you're enjoying your hearing aids and that the setup process was quick and easy. Your recommendation means the world to us! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Good for the money. Easy case to put them back in.
on July 25, 2026
Posted by: MichelleK
[This review was collected as part of a promotion.] These are comfortable and the performance is great but the only bad thing is the battery didnt last long. Simple design kinda feels weird with the other piece of Polaris to secure it I n t h e ear. Connectivity was easy.
Response from ceretoneBy CS, Customer Service, July 30, 2026
Hello Michelle,
Thank you for taking the time to share your honest feedback! We're glad to hear that you're happy with their overall performance. We also appreciate your comments about the battery life and the retention wire. Your feedback is valuable, and we'll be sure to share it with our product team as we continue to improve our products and user experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your honest feedback! We're glad to hear that you're happy with their overall performance. We also appreciate your comments about the battery life and the retention wire. Your feedback is valuable, and we'll be sure to share it with our product team as we continue to improve our products and user experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
I was surprise how well they work .
on July 25, 2026
Posted by: JanetteP
[This review was collected as part of a promotion.] With Ceretone OTC hearing aids, you don’t need a prescription, and they are affordable compared to the ones prescribed by a doctor. Ceretone devices are discreet, comfortable and easy to use, simple volumen adjustment, lightweight design. Ceretone is an easy solution for feeling confident during conversations.
Response from ceretoneBy CS, Customer Service, July 27, 2026
Hello Janette,
Thank you so much for your wonderful review! We're delighted to hear that you're enjoying your Ceretone hearing aids and that you appreciate their affordability, comfort, and ease of use. Thank you for taking the time to share your experience! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're delighted to hear that you're enjoying your Ceretone hearing aids and that you appreciate their affordability, comfort, and ease of use. Thank you for taking the time to share your experience! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
These are the real deal at a teriffic price
on July 24, 2026
Posted by: ShannonJ
[This review was collected as part of a promotion.] The Cererone Nexus behind the ear hearing aids are big name brand worthy and they deliver crisp, clear, amplified sound. I am still in the adjustment phase as its hard to get used to hearing your own voice and amplified background noises, but I expect to become used to this. This product really delivers and is well worth the extremely reasonable price. I recommend these. I received a pair to.try out in exchange for my honest feedback.
Response from ceretoneBy CS, Customer Service, July 29, 2026
Hello Shannon,
Thank you so much for taking the time to share your thoughtful review! We're delighted to hear that you're enjoying the crisp, clear sound and value of the Nexus hearing aids. You're absolutely right that there's often an adjustment period, especially as you become accustomed to hearing your own voice and everyday background sounds more clearly. Many users find that this becomes much more natural with regular use. We're especially grateful for your recommendation and for sharing your honest experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for taking the time to share your thoughtful review! We're delighted to hear that you're enjoying the crisp, clear sound and value of the Nexus hearing aids. You're absolutely right that there's often an adjustment period, especially as you become accustomed to hearing your own voice and everyday background sounds more clearly. Many users find that this becomes much more natural with regular use. We're especially grateful for your recommendation and for sharing your honest experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Affordable , comfortable and clear sounding, helpful listening modes.
on July 21, 2026
Posted by: RebeccaT
[This review was collected as part of a promotion.] I've been very impressed with the ceretone nexus behind the ear hearing aid. It is an affordable hearing aid that delivers excellent sound quality and comfortable to wear all day. The different listening modes are great.
The hearing quality is excellent and voices are made much clearer making it easier to follow conversations. There are a couple of minor drawbacks. The batteries can be a little difficult to insert, especially if you have limited dexterity, and they don't last as long as I would hope. The buttons on the back of the ear take a little time to get used to but after using the hearing aids for a time that problem is mostly solved.
Overall the clear sound, comfort and affordability and multiple listening modes far outweigh the minor inconveniences. I would definitely recommend these to anyone looking for a reliable, affordable and effective over the ear hearing aid that you can by over the counter.
The hearing quality is excellent and voices are made much clearer making it easier to follow conversations. There are a couple of minor drawbacks. The batteries can be a little difficult to insert, especially if you have limited dexterity, and they don't last as long as I would hope. The buttons on the back of the ear take a little time to get used to but after using the hearing aids for a time that problem is mostly solved.
Overall the clear sound, comfort and affordability and multiple listening modes far outweigh the minor inconveniences. I would definitely recommend these to anyone looking for a reliable, affordable and effective over the ear hearing aid that you can by over the counter.
Response from ceretoneBy CS, Customer Service, July 27, 2026
Hello Rebecca,
Thank you so much for your thoughtful review! We're delighted to hear that you've been impressed with the Ceretone Nexus and that its sound quality, comfort, affordability, and multiple listening modes have made such a positive impact on your hearing experience. We also appreciate your honest feedback regarding the battery insertion and battery life, as well as the learning curve with the controls. Comments like yours are incredibly valuable and help us continue improving our products for future users. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your thoughtful review! We're delighted to hear that you've been impressed with the Ceretone Nexus and that its sound quality, comfort, affordability, and multiple listening modes have made such a positive impact on your hearing experience. We also appreciate your honest feedback regarding the battery insertion and battery life, as well as the learning curve with the controls. Comments like yours are incredibly valuable and help us continue improving our products for future users. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone