Customer reviews from ceretone
Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Average customer rating
4.5
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
64
4 Stars
29
3 Stars
12
2 Stars
1
1 Star
0
Customer Reviews for Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Customer Rating
4
Good
on July 19, 2026
Posted by: NuongM
[This review was collected as part of a promotion.] I received the Ceretone NEXUS through influenster for my mom(66yrs) to try. Her hearing has started to decline recently and she often needed the TV volume turned up or people to speak louder. After using this hearing aid, we noticed a clear improvement, she can hear conversation and sounds more easily.
The device is small, lightweight and comfortable to wear. The price is also very reasonable compared to other hearing aids, the only downside is that it not have a rechargeable battery, so the battery needs to replace when it runs out, which can be a little inconvenient for older users.
Overall, it works well, offers good the price.
The device is small, lightweight and comfortable to wear. The price is also very reasonable compared to other hearing aids, the only downside is that it not have a rechargeable battery, so the battery needs to replace when it runs out, which can be a little inconvenient for older users.
Overall, it works well, offers good the price.
Response from ceretoneBy CS, Customer Service, July 23, 2026
Hello Nuong,
Thank you so much for sharing your experience and for letting your mom try the Ceretone Nexus! We're delighted to hear that it has made conversations and everyday sounds easier for her and that she finds it comfortable to wear. We also appreciate your honest feedback about the battery-powered design. If you're looking for a rechargeable hearing solution, we do offer other models with different styles and designs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience and for letting your mom try the Ceretone Nexus! We're delighted to hear that it has made conversations and everyday sounds easier for her and that she finds it comfortable to wear. We also appreciate your honest feedback about the battery-powered design. If you're looking for a rechargeable hearing solution, we do offer other models with different styles and designs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Good Enough for the Money
on July 19, 2026
Posted by: LarryC
[This review was collected as part of a promotion.] I love these because they battrry last longer than the ones you have to recharge. Their small design makes it hidden so others don't see me wearing them. Very light, I almost forget I'm wearing them. If I need to adjust the volume, the controls make it easy. Though, when I speak, it sounds like I'm in a small room with all the echo from my voice. Highly recommend if you don't have the money to by prescription ones.
Response from ceretoneBy CS, Customer Service, July 22, 2026
Hello Larry,
Thank you so much for sharing your experience! We're delighted to hear that you're enjoying the long battery life, discreet design, lightweight comfort, and easy-to-use volume controls. We also appreciate you mentioning the echo you notice when speaking. That sensation is commonly known as the occlusion effect, and it can sometimes occur with in-the-ear hearing aids as your ears adjust. We're grateful for your honest feedback, and we're especially happy to hear that you'd recommend them as an affordable alternative to prescription hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We're delighted to hear that you're enjoying the long battery life, discreet design, lightweight comfort, and easy-to-use volume controls. We also appreciate you mentioning the echo you notice when speaking. That sensation is commonly known as the occlusion effect, and it can sometimes occur with in-the-ear hearing aids as your ears adjust. We're grateful for your honest feedback, and we're especially happy to hear that you'd recommend them as an affordable alternative to prescription hearing aids. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Clear sound and easy to use
on July 18, 2026
Posted by: GloriaM
[This review was collected as part of a promotion.] These headphones are comfortable, discreet, and very easy to use. They offer clear sound and good noise reduction, helping you hear conversations and everyday sounds more clearly. A practical and convenient option for daily use.
Response from ceretoneBy CS, Customer Service, July 22, 2026
Hello Gloria,
Thank you so much for your review! We're delighted to hear that you found the hearing aids comfortable, discreet, and easy to use. We truly appreciate your feedback! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We're delighted to hear that you found the hearing aids comfortable, discreet, and easy to use. We truly appreciate your feedback! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Helps
on July 18, 2026
Posted by: KayM
[This review was collected as part of a promotion.] It is nice to be able to get some hearing assistance over the counter. The work good. I wish they were rechargeable. The batteries will be a pain. They are very light weight.
Written by a customer while visiting ceretone
Customer Rating
4
Good product for someone that doesn't like to use Bluetooth or charge the ear piece.
on July 17, 2026
Posted by: KathyM
[This review was collected as part of a promotion.] Sound amplified is great, 4 settings for volume control, quality sound is great. No turn on button, battery operated, and you must open the ear piece to turn it off. No Bluetooth.
Response from ceretoneBy CS, Customer Service, July 21, 2026
Hello Kathy,
Thank you for taking the time to share your feedback! We're glad to hear that you're enjoying the clear sound quality, strong amplification, and easy-to-use volume controls. We also appreciate your honest comments about the battery-operated design and the lack of Bluetooth connectivity. Feedback like yours helps other customers choose the hearing aid that best fits their needs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your feedback! We're glad to hear that you're enjoying the clear sound quality, strong amplification, and easy-to-use volume controls. We also appreciate your honest comments about the battery-operated design and the lack of Bluetooth connectivity. Feedback like yours helps other customers choose the hearing aid that best fits their needs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
The ceretone Nexus hearing aids provide clear natural sound reduce background noise , and future a comfortable rechargeable design , making them a reliable and convenient choice for better hearing
on July 16, 2026
Posted by: DianaR
[This review was collected as part of a promotion.] Overall, the ceretone Nexus offers reliable performance, modern technology, and great value, making it an ideal choice for improving hearing and enhancing quality of life
Written by a customer while visiting ceretone
Customer Rating
4
Volume
on July 15, 2026
Posted by: DeeB
[This review was collected as part of a promotion.] I received this product as an incentive for my honest review. Im actually very impressed with the ease of installing batteries, inserting and removing from ears. I could use my cell phone and get no annoying feedback. The batteries are easy to insert and the hearing aids have a push button volume control. I didn't like that the batteries aren't rechargeable so can get pricey replacing batteries every week if not sooner. I tried to upload a picture of the hearing aid in my ear but it wouldn't let me.
Response from ceretoneBy CS, Customer Service, July 20, 2026
Hello Dee,
Thank you so much for your review! We're delighted to hear that you found the hearing aids easy to use, from installing the batteries to inserting and removing them comfortably. We also appreciate your feedback regarding the disposable batteries. We understand that replacing batteries regularly can become an added expense, and comments like yours help us as we continue to improve our products and expand our lineup. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your review! We're delighted to hear that you found the hearing aids easy to use, from installing the batteries to inserting and removing them comfortably. We also appreciate your feedback regarding the disposable batteries. We understand that replacing batteries regularly can become an added expense, and comments like yours help us as we continue to improve our products and expand our lineup. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great product at an affordable price!
on July 15, 2026
Posted by: MarieO
[This review was collected as part of a promotion.] I just started using this but so far it seems to be quite effective. It is small so not very noticeable and looks very well made. I love that it includes everything that you need to get started. They give you clear instructions on how to use them . I was very impressed by the whole package and definitely would recommend it to anyone who needs a little help with hearing.
Response from ceretoneBy CS, Customer Service, July 15, 2026
Hello Marie,
Thank you so much for your wonderful review! We're thrilled to hear that your first experience with your Ceretone hearing aids has been a positive one. It's great to know you appreciate the discreet design, build quality, complete package, and easy-to-follow instructions. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your wonderful review! We're thrilled to hear that your first experience with your Ceretone hearing aids has been a positive one. It's great to know you appreciate the discreet design, build quality, complete package, and easy-to-follow instructions. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone