Customer reviews from ceretone
Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Average customer rating
4.5
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
64
4 Stars
29
3 Stars
12
2 Stars
1
1 Star
0
Customer Reviews for Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Customer Rating
2
Works but hard to turn on
on August 1, 2026
Posted by: RoxannK
[This review was collected as part of a promotion.] They are comfortable and do help hearing. Easy to use but hard to turn off you must open the battery compartment. Would be better to have a on/off switch. Also after 3 days of using them the one just stopped working all together. Had to change batteries to often every 2 days. Thank you Influenster for the opportunity to try them.
Response from ceretoneBy CS, Customer Service, August 5, 2026
Hello Roxann,
Thank you for your feedback and for trying our hearing aids! We're glad they were comfortable and helped improve your hearing. We're sorry to hear that one hearing aid stopped working and about the battery life. That's not the experience we want for our customers. If you haven't already, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your feedback and for trying our hearing aids! We're glad they were comfortable and helped improve your hearing. We're sorry to hear that one hearing aid stopped working and about the battery life. That's not the experience we want for our customers. If you haven't already, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Use batteries really fast
on July 31, 2026
Posted by: CarmenF
[This review was collected as part of a promotion.] These hearing aids are a great little product, however, they used batteries very quickly. I used a set of batteries in one day. They have great sound, and are very comfortable in the ear. Very lightweight and easy to control while in the ear! But they really need to work on the battery life.
Response from ceretoneBy CS, Customer Service, August 5, 2026
Hello Carmen,
Thank you for your feedback! We're glad to hear you found the hearing aids comfortable, lightweight, and that you were happy with the sound quality. We're sorry to hear about the battery life you experienced. That isn't typical, and we'd be happy to help troubleshoot the issue. Please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your feedback! We're glad to hear you found the hearing aids comfortable, lightweight, and that you were happy with the sound quality. We're sorry to hear about the battery life you experienced. That isn't typical, and we'd be happy to help troubleshoot the issue. Please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Challenging if you have fine motor and vision issues
on July 30, 2026
Posted by: LindaB
[This review was collected as part of a promotion.] These are bare basic hearing aids. They lack control options and the use and removal of batteries are difficult for those with fine motor and vision challenges. With moderate hearing loss, I would suggest a higher leveled device for use.
Response from ceretoneBy CS, Customer Service, August 4, 2026
Hello Linda,
Thank you for taking the time to share your honest feedback. We appreciate your perspective and understand that different users have different hearing needs and preferences. We're sorry to hear that the hearing aids didn't fully meet your expectations. We also appreciate your comments regarding the battery handling and control options. We'll be sure to share your feedback with our product team as we continue to improve our products and user experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your honest feedback. We appreciate your perspective and understand that different users have different hearing needs and preferences. We're sorry to hear that the hearing aids didn't fully meet your expectations. We also appreciate your comments regarding the battery handling and control options. We'll be sure to share your feedback with our product team as we continue to improve our products and user experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Great and cheaper option
on July 30, 2026
Posted by: LeslieH
[This review was collected as part of a promotion.] For this one being the cheapest hearing aid in their range of product it was better then the inner ear one. No noise feedback. Goes around the top of the ear and the ear piece sits in the canal attached my a wire to the hearing aid portion. This one does take batteries which could end up being an extra cost but maybe that is why it is better than the chargeable ones??
Response from ceretoneBy CS, Customer Service, August 4, 2026
Hello Leslie,
Thank you for taking the time to share your experience! We're glad to hear that you had a positive experience with this model. It's great to know that the behind-the-ear design worked well for you. We also appreciate your thoughts on the battery-powered design. Different users have different preferences, and we're happy to offer both rechargeable and battery-powered options to suit a variety of needs and lifestyles. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your experience! We're glad to hear that you had a positive experience with this model. It's great to know that the behind-the-ear design worked well for you. We also appreciate your thoughts on the battery-powered design. Different users have different preferences, and we're happy to offer both rechargeable and battery-powered options to suit a variety of needs and lifestyles. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Comfortable and easy to wear
on July 29, 2026
Posted by: EllenB
[This review was collected as part of a promotion.] These do use batteries and to save the battery life, it’s best to remove when not in use. Buttons are a littje small for bigger fingers when adjustung volume but overall work really well and help enhance voices, tv noise etc to help hear more clearly. If you have not worn hearing aids before, please do allow time to adjust to your preferences and comfort.
Response from ceretoneBy CS, Customer Service, July 31, 2026
Hello Ellen,
Thank you for taking the time to share your review! We're so glad to hear that the hearing aids are helping, making it easier to hear more clearly. We also appreciate you sharing your experience and tips with other users, especially about allowing time to adjust to hearing aids, as that can make a big difference. Thank you as well for your feedback regarding the control buttons. We'll be sure to share your comments with our product team as we continue working to improve the user experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for taking the time to share your review! We're so glad to hear that the hearing aids are helping, making it easier to hear more clearly. We also appreciate you sharing your experience and tips with other users, especially about allowing time to adjust to hearing aids, as that can make a big difference. Thank you as well for your feedback regarding the control buttons. We'll be sure to share your comments with our product team as we continue working to improve the user experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Very helpful
on July 29, 2026
Posted by: GleibisG
[This review was collected as part of a promotion.] The design is very decent and comfy. I got it for my sister and she was more than happy with this product. Will definitely recommend it considering price-quality.
Response from ceretoneBy CS, Customer Service, July 29, 2026
Hello Gleibis,
Thank you so much for your kind review! We're delighted to hear that your sister is happy with her hearing aids. It's especially rewarding to know that you feel they offer great value for the price. Thank you for recommending Ceretone! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your kind review! We're delighted to hear that your sister is happy with her hearing aids. It's especially rewarding to know that you feel they offer great value for the price. Thank you for recommending Ceretone! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Economical resolution to hearing loss
on July 29, 2026
Posted by: RobbinN
[This review was collected as part of a promotion.] Very nice and useful pair of hearing aids. Not overly fancy no difficult set up and easy to use. They don’t require Bluetooth thing to anything which is a plus if you just want a simple set of hearing aids to help get around other noise. As you can see in the picture, they’re not even noticeable in the ear. There’s also three settings, one being the lowest setting if you don’t have advanced hearing difficulties, and the highest setting is noise canceling and brings in clarity for more advanced hearing loss. This is a great set for those who don’t want to spend thousands on hearing aids that are fancy and more difficult to set up. All we had to do is open them up and pop in a battery and to cut them off, he just open them up.
Response from ceretoneBy CS, Customer Service, August 3, 2026
Hello Robbin,
Thank you so much for your thoughtful review! We're delighted to hear that you found the hearing aids easy to use and appreciated their simple setup. We also appreciate you highlighting their value for those looking for an affordable hearing solution without the complexity of Bluetooth connectivity or extensive setup. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your thoughtful review! We're delighted to hear that you found the hearing aids easy to use and appreciated their simple setup. We also appreciate you highlighting their value for those looking for an affordable hearing solution without the complexity of Bluetooth connectivity or extensive setup. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Clear sound with adjustable volume control
on July 28, 2026
Posted by: JessicaC
[This review was collected as part of a promotion.] This hearing aid price reasonably and work effectively. The packaging is compact and slick with batteries; however, I prefer the rechargeable version. I also like the adjustable volume control.
Written by a customer while visiting ceretone