Customer reviews from ceretone
Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Average customer rating
4.5 out of 5
4.5
(106 Reviews)
Open Ratings Snapshot
Rating breakdown 106 reviews
5 Stars
64
4 Stars
29
3 Stars
12
2 Stars
1
1 Star
0
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Customer Reviews for Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Customer Rating
5 out of 5
5
OTC hearing aids that deliver
on November 14, 2025
Posted by: vjvjvj_116
[This review was collected as part of a promotion.] I wasn't sure how these OTC hearing aids by Ceretone would work, since they are an off-the-shelf item. I was pleasantly surprised. Not only was the setup quick, easy, and painless, the hearing aids were delivering clear and loud sound within minutes. The setup was very easy. I was surprised by the strength of the audio. I'm impressed with these hearing aids and am glad to have them.
Response from ceretoneBy CS, Customer Service, November 17, 2025
Hello VJ,

Thank you for your review! We’re glad that your Nexus hearing aids were easy to set up and delivered clear, strong sound right away. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Wonderful aid for hearing
on November 6, 2025
Posted by: christinev89_3667
[This review was collected as part of a promotion.] Wow! My parents are 86 years old. My father has needed a hearing aid for the last 30 years or so. He has never gone and gotten one. We often secretly think he just didn’t want to hear what goes on around him. He has started to wear the Nexus otc Hearing Aid that was provided at no cost in exchange for an honest review. What a difference!! When you go into their home now the tv is at a normal volume. You used to be able to hear it from their driveway. He is much more active in conversations with others now that he can hear. I will say these take a little while to get used to wearing. Once that passes these are just like putting on your glasses or putting in your teeth. They are a necessity and the fact that they are available over the counter just solidifies that.
Response from ceretoneBy CS, Customer Service, November 6, 2025
Hello,

Thank you for sharing this wonderful feedback! We’re so glad your father is enjoying the Nexus hearing aids and that they’ve made such a positive difference in his daily life. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
The Best OTC Hearing Hearing Aids : Clear and Powe
on October 30, 2025
Posted by: karenk212_5552
[This review was collected as part of a promotion.] The NEXUS OTC Hearing Aids worked very well for my moderate Hearing loss they are very lightweight and fit comfortably and discreetly in my ear they have volume control , noise reduction and are very user friendly, they also come with 4 preset hearing solution modes. This is a great choice for your OTC Hearing Aid Needs.
Response from ceretoneBy CS, Customer Service, October 31, 2025
Hello Karen,

Thank you so much for your feedback! We’re glad you’re enjoying the comfort and performance of your Nexus Hearing Aids! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Takes some time to get used to them, but do a good
on October 22, 2025
Posted by: bobbettj_335
[This review was collected as part of a promotion.] So, my mom, who lives with me, has those really expensive hearing aids that cost thousands of dollars. She wanted something more reasonably priced that she could use in a pinch, whether it be because she can’t find her current lair, her batteries ran out and the stores are closed, or just to have as a second pair in the even anything went wrong with her current pair. So she’s the one who did most of the testing because my hearing is still,good (although she let me try them on to see how comfortable they are).
Instructions are very complete. She read everything from cover to cover and then tried out the aids. She was remarkably impressed, but she did note that there’s a learning curve and a long adjustment period where you need to tweak things until they work just right for you. So she’s did that over the course of the weekend and realized that if she ever lost her expensive pair or couldn’t afford to get a new expensive pair, these would work well enough for her.
They provide you with your initial batteries, a cleaning brush with wire to get into any small places. Domes are in three sizes, so you can adjust for comfort. She uses one size in one ear and a different size in the other. The provided silicone carrying case is gorgeous and offers superb protection if she needed to carry them in her purse. For this price point, she’s delighted!
Response from ceretoneBy CS, Customer Service, October 23, 2025
Hello,

Thank you for sharing such a thoughtful review! We’re so glad your mom found the Nexus hearing aids to be a comfortable, practical, and affordable backup solution that meets her needs! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3 out of 5
3
Budget friendly
on October 21, 2025
Posted by: elizabethw149_7695
[This review was collected as part of a promotion.] The Nexus Ceretone OTC hearing aids are easy to use, comfortable, and give clear sound for everyday conversations, though they can pick up a bit of background noise. Great value for mild to moderate hearing loss!
Response from ceretoneBy CS, Customer Service, October 23, 2025
Hello Elizabeth,

Thank you for sharing your experience! We’re thrilled the Nexus hearing aids are making everyday conversations clearer and more comfortable for you. If you're open to it, we’d be happy to see how we can help with the background noise. If you can reach out to our customer service team:

Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We look forward to hearing from you!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4 out of 5
4
Sound quality and comfort
on October 16, 2025
Posted by: jillh114_8701
[This review was collected as part of a promotion.] For the price this hearing aid is a value It is comfortable and easily applied. You can barely see them when worn. The sound is good and has 3 levels to select from. The batteries are easily installed and they last a long time. I would recommend this brand of hearing aids to those that want to try an aid especially if they don’t know if they could wear.
Response from ceretoneBy CS, Customer Service, October 17, 2025
Hello Jill,

Thanks for the feedback! We really appreciate your recommendation and we are so glad you're enjoying the comfort, sound quality, and value of our hearing aids! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Great hearing aids.
on October 15, 2025
Posted by: ericn31_6675
[This review was collected as part of a promotion.] This Nexus ( behind ear) is work well for my Mom. This hearing aids are so lightweight and fit perfectly in her ears, no slipping and easy to use. The sound quality is impressively clear, she can now follow conversations without constantly asking me to repeat again. She feels good and comfortable with them. The battery life is last for about two weeks, so you don’t have to worry about charging them daily. Very nice design and good quality.
Response from ceretoneBy CS, Customer Service, October 17, 2025
Hello Eric,

Thanks for your review! It’s great to know the Nexus is helping your mom stay engaged in conversations comfortably and confidently! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5 out of 5
5
Comfortable, customizable hearing aid with clear s
on October 14, 2025
Posted by: halynas14_3858
[This review was collected as part of a promotion.] The Ceretone Nexus (behind ear) hearing aid offers excellent sound clarity and natural amplification, making conversations and everyday sounds much clearer. It’s lightweight and fits comfortably behind the ear for all-day wear. The customizable settings help adjust to different environments easily, and the battery lasts impressively long between charges. The design is sleek and discreet, and it’s easy to use even for beginners. A reliable and affordable option for anyone seeking better hearing performance and comfort
Response from ceretoneBy CS, Customer Service, October 15, 2025
Hello,

Thank you for the wonderful feedback! We're delighted that the Nexus is helping improve your everyday hearing with comfort and ease. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:

Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262

We’re always here to help!


Martha

Representative, Customer Service

Ceretone Hearing Aids

P: (866) 283-4262

support@ceretone.com

http://ceretone.com
Written by a customer while visiting ceretone
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