Customer reviews from ceretone
Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Average customer rating
4.5
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
64
4 Stars
29
3 Stars
12
2 Stars
1
1 Star
0
Customer Reviews for Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Customer Rating
5
Incredible!
on February 7, 2026
Posted by: LaceyD
[This review was collected as part of a promotion.] I got these for free so I could review them and wow I am so impressed with these little hearing aids. They are super easy to put the battery in and start using immediately. They helped so much they don’t hurt your ears. They come with a whole kit that has different sizes for earpiece it comes with a case for your hearing aids. It has a up and down volume button so you can adjust accordingly to whatever you need and it helps so much to hear this is really going to make your life so much easier especially if you have to repeatedly ask people to repeat themselves all the time. These are incredible. I’m so excited about these and you don’t have to worry about your ears anymore Help has arrived.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Lacey,
Thank you so much for your enthusiastic review! We’re thrilled to hear how much these hearing aids are helping you and making life easier. It’s great that you love the fit, adjustable volume, and complete kit! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your enthusiastic review! We’re thrilled to hear how much these hearing aids are helping you and making life easier. It’s great that you love the fit, adjustable volume, and complete kit! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
A powerful sound
on February 6, 2026
Posted by: Robin W
[This review was collected as part of a promotion.] A clear powerful and strong sound which has enhanced noise reduction and user friendly. An affordable mild to moderate hearing loss that has a great fit for so many good and great sound quality
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Robin,
Thank you for your review! We’re glad the Nexus provides clear, powerful sound with a comfortable fit at an affordable price. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review! We’re glad the Nexus provides clear, powerful sound with a comfortable fit at an affordable price. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Good over-the-counter option
on February 6, 2026
Posted by: CindyB
[This review was collected as part of a promotion.] I have worn customized hearing aids for years, so I was excited to try an over-the-counter pair. I think these are good as a backup, but I prefer my prescription. The sound is very loud and doesn't have a natural tone, if that makes any sense. Having the extra eartip sizes is necessary to ensure a good fit, which these have. They came with batteries, a storage case, and a cleaning brush. Thank you for the opportunity to review this item.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Cindy,
Thank you for sharing your experience! We’re glad to hear you found the fit options, accessories, and convenience helpful. We understand that OTC hearing aids can feel different from prescription devices, and we appreciate your thoughtful feedback on sound quality—it helps us continue improving for all users. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your experience! We’re glad to hear you found the fit options, accessories, and convenience helpful. We understand that OTC hearing aids can feel different from prescription devices, and we appreciate your thoughtful feedback on sound quality—it helps us continue improving for all users. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Nice and discreet
on November 22, 2025
Posted by: eminac1_114
[This review was collected as part of a promotion.] It is a hard fact to know thay your hearing is getting worse. As a women is also not easy going to look for help. 3 years ago my hearing on left side was 30% less than right side and called neurosensory hearing loss. I feel is getting worse. Using small and really discreet aid like Ceretone helps boost the confidence. I am not embarassed about loss of hearing, it is just taking me time to adjust. Cereton is small and almost invisible. Comes with lots of accessories. Easy to use. And yes, i am still getting adjusted. That has nothing to do with ceretone aids but myself. Truth is how nice it is to be able to hear and not pretend you did. Thank you for this chance and this great tool in my hearing loss journey.
Response from ceretoneBy CS, Customer Service, November 24, 2025
Hello Emina,
Thank you for sharing your journey! We’re grateful that the Nexus hearing aids has helped you regain confidence and clarity as you continue adjusting, and we’re honored to be part of your hearing experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for sharing your journey! We’re grateful that the Nexus hearing aids has helped you regain confidence and clarity as you continue adjusting, and we’re honored to be part of your hearing experience. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
They work great!
on November 21, 2025
Posted by: valfl_2524
[This review was collected as part of a promotion.] These work shockingly well. My Mom recently purchased top of the li e hearing aids that cost thousands of dollars. I asked her to try the Nexus behind the ear hearing aids. She said they provided excellent sound and she could hear clearly. The size is a bit larger than her custom pair but the setup was super easy. My Mom thought these were easier to control than her current hearing aids. These are not rechargeable and require batteries. The battery installation is easy and they only go in one way. The hearing aids were comfortable
I would highly recommend these based on my Mom’s high praise.
I would highly recommend these based on my Mom’s high praise.
Response from ceretoneBy CS, Customer Service, November 24, 2025
Hello Valf,
Thank you for your review! We’re so glad the Nexus hearing aids offered your mom excellent clarity, effortless setup, and a comfortable fit. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review! We’re so glad the Nexus hearing aids offered your mom excellent clarity, effortless setup, and a comfortable fit. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Very useful
on November 19, 2025
Posted by: lollipop_5159
[This review was collected as part of a promotion.] I received the Nexus (behind the ear) hearing aids by Ceretone complimentary in exchange for my honest opinion. These hearing aids are not only very easy to set up and start using but also so small and discrete. The product comes with everything you need including batteries and a cleaning brush. The instructions come with a barcode that can take you to a how to video. It’s very practical. They ave very comfortable to use and small enough to not be bothersome. Sound is amazing! It’s like I never lost any hearing at all. They come with four settings to help adjust to your surrounds. I really like that they are small enough to barely be noticeable. I think this is very high quality hearing aids for it to be available OTC instead of seeing a specialist. I do believe you should still be under the guidance of a doctor if need be.
Response from ceretoneBy CS, Customer Service, November 20, 2025
Hello,
We truly appreciate your feedback! We’re delighted to hear that the Nexus hearing aids are comfortable, discreet, and easy to use, and that they’re helping you enjoy clear, natural sound in all environments. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
We truly appreciate your feedback! We’re delighted to hear that the Nexus hearing aids are comfortable, discreet, and easy to use, and that they’re helping you enjoy clear, natural sound in all environments. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Light and durable
on November 19, 2025
Posted by: triniprinces_1591
[This review was collected as part of a promotion.] This is an amazing piece, it’s light and fits perfectly Behind my ear. Very discreet and i love that it takes away that loud background noise. It can last all day without being irritated and I can control my volume when it’s a noisy area. Easy to carry in case. It’s easy to maintain and clean.
Response from ceretoneBy CS, Customer Service, November 20, 2025
Hello,
Thank you for the wonderful feedback! It’s great to know the fit, comfort, and background-noise control are working perfectly for your needs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for the wonderful feedback! It’s great to know the fit, comfort, and background-noise control are working perfectly for your needs. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Effective & Comfortable to wear.
on November 18, 2025
Posted by: nevilleg_6027
[This review was collected as part of a promotion.] The Ceretone Nexus is a remarkable hearing aid. It is light weight, very comfortable to wear and easy to adjust for different environments. Adjusting the volume and environmental features is very straightforward. Changing the batteries and the ear tips are also easily done. This has been a good experience, will keep wearing these. Had experience with others that was less comfortable and harder to adjust for the needed performance.
Response from ceretoneBy CS, Customer Service, November 20, 2025
Hello Neville,
Thank you for the feedback! We’re delighted to hear that the Nexus hearing aids has provided you with a comfortable, easy, and enjoyable hearing experience compared to your previous devices. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for the feedback! We’re delighted to hear that the Nexus hearing aids has provided you with a comfortable, easy, and enjoyable hearing experience compared to your previous devices. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 8:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone