Customer reviews from ceretone
Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Average customer rating
4.4
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
65
4 Stars
33
3 Stars
16
2 Stars
2
1 Star
0
Customer Reviews for Ceretone - Nexus OTC Hearing Aids-Advanced Noise Reduction,4 Preset Modes,Light weight BTE Comfort, Long-Lasting Zinc-Air Power - Black
Customer Rating
4
Good product
on February 10, 2026
Posted by: ngap4_8499
[This review was collected as part of a promotion.] It is very good product. Easy to wear and comfy. It is easy to adjust the volume and avoid the background noise. Use it daily to have fully understanding about the product.
Response from ceretoneBy CS, Customer Service, February 11, 2026
Hello,
Thank you so much for your feedback! We’re happy to hear that you find the hearing aids comfortable, easy to wear, and simple to adjust. It’s great to know that the background noise reduction is helping you enjoy clearer sound throughout your day. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for your feedback! We’re happy to hear that you find the hearing aids comfortable, easy to wear, and simple to adjust. It’s great to know that the background noise reduction is helping you enjoy clearer sound throughout your day. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday–Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Nice little hearing aid
on February 10, 2026
Posted by: marcc35_8870
[This review was collected as part of a promotion.] I really enjoy getting these hearing aids. They fit quite comfortably and work quite well. When I powered them up, they connect it quite quickly. The clarity of this product. It's good. I really don't hear any background noise.I do have a slight hearing loss.We'll check with my doctor to see if I can use them all the time.
Response from ceretoneBy CS, Customer Service, February 10, 2026
Hello Marc,
Thank you so much for sharing your experience! We’re really happy to hear that the hearing aids fit comfortably and provide clear sound with minimal background noise—that’s exactly what we aim for. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for sharing your experience! We’re really happy to hear that the hearing aids fit comfortably and provide clear sound with minimal background noise—that’s exactly what we aim for. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Very nice
on February 9, 2026
Posted by: Crystal S
[This review was collected as part of a promotion.] I love these right when I put these on I was able to hear loud and clear it felt good to be able to hear I haven’t been able to in a long time and the battery has lasted all day and they are very nice
Response from ceretoneBy CS, Customer Service, February 10, 2026
Hello Crystal,
Thank you so much for this review! We’re thrilled to hear you noticed such a clear difference right away and that it felt good to hear clearly again—that’s exactly what we hope for. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you so much for this review! We’re thrilled to hear you noticed such a clear difference right away and that it felt good to hear clearly again—that’s exactly what we hope for. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
3
Not good quality
on February 9, 2026
Posted by: Crystal L
[This review was collected as part of a promotion.] Thank you Influenster!!! These aren’t horrible. They feel cheap and are not rechargeable so that definitely is a downside. The batteries have to be replaced often and they are very plastic and seem like they will break super easily. In order to turn them off you have to remove the battery so that’s awful. But they do work. Not very comfortable but they work. Very light weight also. Just very delicate so be careful.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Crystal,
Thank you for your honest feedback! We appreciate you sharing both the positives and areas for improvement. While we’re glad the hearing aids are working and lightweight, we understand your concerns about comfort, durability, and battery usage. Your insights are valuable and will help inform future design improvements. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your honest feedback! We appreciate you sharing both the positives and areas for improvement. While we’re glad the hearing aids are working and lightweight, we understand your concerns about comfort, durability, and battery usage. Your insights are valuable and will help inform future design improvements. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Impressed so far
on February 9, 2026
Posted by: Abby C
[This review was collected as part of a promotion.] I just received my Ceretone hearing aids and so far I’m really impressed. The set up seems to me very easy and quick. When I put them into my ears they felt comfortable immediately. When first try for a few hours I noticeable clarity with conversations. I’m very excited to use them in more types of environments.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello,
Thank you for your review! We’re thrilled to hear that your Ceretone hearing aids were easy to set up, felt comfortable right away, and made conversations noticeably clearer. We hope they continue to impress as you use them in different environments! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review! We’re thrilled to hear that your Ceretone hearing aids were easy to set up, felt comfortable right away, and made conversations noticeably clearer. We hope they continue to impress as you use them in different environments! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great OTC hearing aids
on February 9, 2026
Posted by: Misty B
[This review was collected as part of a promotion.] My husband loves these OTC hearing aids! They work great! He said he didn’t realize how much much better he would be able to hear with them! They are very easy to use and fit well.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello,
Thank you for your review! We’re so glad to hear your husband is enjoying the hearing aids and noticing such a big difference. It’s wonderful that they’re easy to use, fit comfortably, and helping him hear more clearly! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review! We’re so glad to hear your husband is enjoying the hearing aids and noticing such a big difference. It’s wonderful that they’re easy to use, fit comfortably, and helping him hear more clearly! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
4
Hearing aids
on February 9, 2026
Posted by: Tina W
[This review was collected as part of a promotion.] Ceretone Nexus behind the ear over the counter hearing aids are pretty good. They are a good size, that is not too noticeable. The volume is adjustable, I do wish they had a few more controls as far as pitch and such.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello Tina,
Thank you for your feedback! We’re glad to hear you like the discreet size and adjustable volume of the Nexus. We appreciate your suggestion about additional controls for pitch—our team is always looking for ways to improve the user experience! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your feedback! We’re glad to hear you like the discreet size and adjustable volume of the Nexus. We appreciate your suggestion about additional controls for pitch—our team is always looking for ways to improve the user experience! If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone
Customer Rating
5
Great for hearing loss.
on February 9, 2026
Posted by: Betty Lynn M
[This review was collected as part of a promotion.] Size is perfect and fits comfortably in ear. Lightweight and discrete so the hearing device is not noticeable. Helps me be able to hear things much more clearly.
Response from ceretoneBy CS, Customer Service, February 9, 2026
Hello,
Thank you for your review! We’re glad to hear the fit is perfect and comfortable, and that the lightweight, discreet design is helping you hear more clearly. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Thank you for your review! We’re glad to hear the fit is perfect and comfortable, and that the lightweight, discreet design is helping you hear more clearly. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team:
Monday - Friday 12:00am - 5:00pm Pacific Standard Time
support@ceretone.com
(866) 283-4262
We’re always here to help!
Martha
Representative, Customer Service
Ceretone Hearing Aids
P: (866) 283-4262
support@ceretone.com
http://ceretone.com
Written by a customer while visiting ceretone