Customer reviews from greenworkstools.com
Greenworks - 24V 8" Brushless Telescoping Pole Saw + Bag - Tool Only
Average customer rating
4.7
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
26
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
1
90%of customers recommend this product.
(
26 out of
29)
Customer Reviews for Greenworks - 24V 8" Brushless Telescoping Pole Saw + Bag - Tool Only
Customer Rating
1
Great until it isn't
on June 14, 2024
Posted by: Tyrion
from Minneapolis, MN
Gender:Male
I bought this about 3 years ago and have used it probably 6 times, never super heavy use as I only have 1 battery anyways. After sitting idle for around a year, when I went to use it, it just did not work. No response at all. I fiddled with it for a while and it randomly started to work. 6 days later nothing again no matter how much fiddling. It really doesn't seem like it is built to last. Seems like it should be extremely simple electronics, but something has given up. Fairly disappointing.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 17, 2024
Hello Tyrion.
We are sorry to hear that you are experiencing an issue with your tool. Often this indicates that the battery is not secure or that there may be an internal error preventing the unit from starting. When installing the battery please be sure to give it a firm push into place; a loose connection could be the culprit! If you have tried these suggestions and are still experiencing an issue, we urge you to start a Live chat on www.greenworkstools.com or call1-888-909-7657 for further assistance. We ask that you have access to your polesaw, battery, and charger at the beginning of your call and please be prepared to complete troubleshooting with our team.
We are sorry to hear that you are experiencing an issue with your tool. Often this indicates that the battery is not secure or that there may be an internal error preventing the unit from starting. When installing the battery please be sure to give it a firm push into place; a loose connection could be the culprit! If you have tried these suggestions and are still experiencing an issue, we urge you to start a Live chat on www.greenworkstools.com or call1-888-909-7657 for further assistance. We ask that you have access to your polesaw, battery, and charger at the beginning of your call and please be prepared to complete troubleshooting with our team.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Pole saw exceeded expectations
on March 12, 2024
Posted by: Greg6
from eastern TN
Gender:Male
[This review was collected as part of a promotion.] As a long term gas chain saw user, I was unsure about what to expect with this battery operated model. It had enough power to easily cut branches of 6" diameter.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Honk Prue
Gender:Male
Verified Purchase:Yes
This pole saw is much better than I expected; lighter, longer, and easier to handle. Cuts very well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful and fast
on July 2, 2022
Posted by: Bluekat75
from Atlanta
Gender:Male
This is a great tool. Powerful and effective. Tightening the chain is easy, but would be nice if it had an auto tensioning system. Fast cutting.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Does the job well!
on October 4, 2021
Posted by: MarkOrdus
from Livonia, MI
Gender:Male
I got this pole saw about a month ago to clean up some low-hanging branches on some trees in the backyard. It definitely exceeded expectations! It cut through maybe 2-3" branches like a hot knife through butter! I thought it may not last very long, but I cut down branches for probably a half hour straight or so, and the charge was still full. My only complaint is I got a little too excited because I was having fun, then I had a crap-ton of branches to clean up haha!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Like a dream!!
on September 27, 2021
Posted by: Beckys acres
from West Liberty, Ohio
Gender:Female
Purchased this for use in our pasture to trim on the fence line. The reach is insane and made quick work out of what would’ve been a back breaking all day project. Great tool!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Tomasa
Gender:Male
Verified Purchase:Yes
Works great for me. I have 3 acres with lots of trees needing trimming. The battery held up well and the power level was just right.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great little pole saw
on September 7, 2021
Posted by: Master6
from Prattville, Alabama
I bought this product about two weeks ago to perform general maintenance around the house, but put it to the test last week. Went down to help friends and family in Louisiana after Hurricane IDA to help with clean up. It is light weight, like that you can take sections apart for transport, and although I didn’t time battery or count number of counts I felt it held up. Even my older mother was able to use with ease.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com