This little saw as worked well for my needs. I can put it in the back of my UTV and take it anywhere to trim branches along our trails. Just some bar and chain oil and an extra battery. It cuts well and lasts a lot longer than I initially thought. I spent two hours trimming branches and small trees yesterday without a problem and there was still enough charge in the battery to keep trimming. I particularly enjoy not mixing gas or dragging 100 foot cords around. It is nicely balanced with the battery installed.
Why did i wait so long to buy a pole saw? Because i couldn't deal with another gas engine powered paper weight! Well this 40 volt baby is awesome! I cut 5 big bushes and a huge fig tree and still had 3/4 battery. Cuts great. I will be getting a second chain because i know it is a must. I have several chain saws. This pole saw keeps me from calling under bushes.
This is the third one of these I have. The first one had a burned out motor while still under warranty. The second one lasted a number of years. The overall design of the saw is fine. However, the motor bracket on the second one broke due to the fact that it is made of a cheap flimsy cast material instead of steel. After I repaired it the saw worked for a while until the bearing housings gave out being made of plastic. The jury is out on my latest one since it's still new. Have not opened it up to see whether any improvements on the above named issues have been made. In my opinion the Greenworks Tools equipment is well designed. However, I do wish it were made in the USA instead of China which happens to be our adversary if not our outright enemy. To this end It is my hope that the Greenworks board will consider moving all manufacturing out of China back to the United States of America, or at least to a US friendly nation in this hemisphere.
Very effective tool, but quality control is "iffy", and most replacement parts are not available, so don't break anything.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , July 31, 2020
Hello anonymous,
Sorry to hear of your troubles finding replacement parts. For replacement parts through warranty please contact us at 1-888-909-6757 or by email to info@greenworkstools.com. If this is not warranty issue, you can visit our authorized third party parts site here: https://greenworks.ordertree.com/
The polesaw arrived in a timely manner. I had no problem assembling it. All of the parts were included, and the instructions were clear. I trimmed three cedar trees. You can make a big mess very quickly.