Customer reviews from greenworkstools.com
Greenworks - 24V 8" Brushless Telescoping Pole Saw + Bag - 3Ah Battery and Charger
Average customer rating
4.5
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
201
4 Stars
34
3 Stars
12
2 Stars
4
1 Star
14
91%of customers recommend this product.
(
212 out of
232)
Customer Reviews for Greenworks - 24V 8" Brushless Telescoping Pole Saw + Bag - 3Ah Battery and Charger
Customer Rating
5
The right tool for the job
on September 10, 2020
Posted by: Coach A
from Post Lake, WI
Gender:Male
Our entire yard was turned into a tangled mess of downed trees and branches as a result of the 2019 Dericho that devistated northern Wisconsin. Thank goodness for the Greenworks Pole Saw. I was able to work at a safe distance and trim hanging limbs and leaning trees to reclaim my yard.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great investment
on August 30, 2020
Posted by: Lindyal
from Jacksonville FL
Gender:Female
We've had this for a couple of years now. We live up against a nature preserve and have a couple of trees closer to the house. This has been extremely helpful at grooming the trees in healthy directions. Easy to operate, makes quick work of trimming branches. Rarely have to recharge before the job is done.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
The 40 volt weed eater has great deal of power.
on August 30, 2020
Posted by: Rich K
from Pompano Beach, Fl
Gender:Male
The customer service is excellent. I purchased the 40 volt weed eater and the battery was defective. When I called customer service and brought it to their attention they shipped a new one out that day no questions asked. Great Job!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Saw Features!
on August 29, 2020
Posted by: jrotull
from Martin County, FL
Gender:Male
I have used this saw for several months and it performs like a champ. It cuts through branches with ease and it easy to clean up and put away when done.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
My cordless pole saw
on August 29, 2020
Posted by: Zee1
from Lake Alfred FL.
Gender:Male
I love this saw I am 64 years old and glad I do not have to pull a cord to start my saw , plus this saw cuts though large branches like butter !
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
love this tool
on August 28, 2020
Posted by: hardworker27
from ky
Gender:Male
works great use it alot much lighter than gas models
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
40volt 2 ah battery that lasts about 3 min
on August 25, 2020
Posted by: Righton
from Ca
Gender:Male
Just a toy for quick and light limbs. 3 minute run time on full charge. 4 hour recharge
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, August 29, 2020
Hello Righton,
We are sorry to hear about this experience a runtime of three-minutes and charge time of four-hours it not average. Please consider giving us a call at 1-888-909-6757 or send an email to info@greenworkstools.com to look into further options for resolution. In the meantime we would like to go the charging procedures you to see if you may find it helpful:
1.To charge the battery align the guide rails on the battery pack with the corresponding slots found on the charger. Slide the battery all the way down into the charger until you hear it click into the charger. If no click is heard, the battery has not been fully secured into the charger.
2. The battery should not be able to slide out of the charger without holding down on the battery latch. If the battery can be easily slid out of the charger, the battery and charger are not fully connected.
When the charger is plugged into the outlet, there should be a power light that appears indicating the charger is receiving power. When the battery is fully inserted into the charger a secondary light will appear indicating the battery is being charged. There are also LED lights located on the battery that indicate the amount of charge the battery has left. To activate this feature, push the button also called the BCI switch on the front of the battery. These LED lights will now illuminate. For example, if all four lights illuminate, this shows the battery is fully charged.
Here's a video guide on how to charge the battery https://www.youtube.com/watch?v=seOWkl4mIDs&list=PLlLcNiMNCMn_Qgcl7B3d1ly97pzCRZvjj&index=7.
Hope this helps.
We are sorry to hear about this experience a runtime of three-minutes and charge time of four-hours it not average. Please consider giving us a call at 1-888-909-6757 or send an email to info@greenworkstools.com to look into further options for resolution. In the meantime we would like to go the charging procedures you to see if you may find it helpful:
1.To charge the battery align the guide rails on the battery pack with the corresponding slots found on the charger. Slide the battery all the way down into the charger until you hear it click into the charger. If no click is heard, the battery has not been fully secured into the charger.
2. The battery should not be able to slide out of the charger without holding down on the battery latch. If the battery can be easily slid out of the charger, the battery and charger are not fully connected.
When the charger is plugged into the outlet, there should be a power light that appears indicating the charger is receiving power. When the battery is fully inserted into the charger a secondary light will appear indicating the battery is being charged. There are also LED lights located on the battery that indicate the amount of charge the battery has left. To activate this feature, push the button also called the BCI switch on the front of the battery. These LED lights will now illuminate. For example, if all four lights illuminate, this shows the battery is fully charged.
Here's a video guide on how to charge the battery https://www.youtube.com/watch?v=seOWkl4mIDs&list=PLlLcNiMNCMn_Qgcl7B3d1ly97pzCRZvjj&index=7.
Hope this helps.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great saw
on August 19, 2020
Posted by: Linda24
from Ohio, columbus
Gender:Female
This was purchased as a gift for me. Impressed with the features and power, I have extensively expanded this brand in all my outdoor power equipment.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com