Love this saw. Assembled very easily, and the extension piece is easy to swap in and out. Cuts through some good size branches no problem. Customer service is great with this company, which is very important to me. I also own a greenworks mower and trimmer, which are great. I had a minor issue with my mower that was addressed and corrected very quickly.
This is both easy to use and has plenty of power to cut through limbs. Stop using manual pull saws that wear your arms out and try one of these no fuss battery operated pole saws, you will never look for the manual saw again. Well worth the price.
This company is a mess. Do not buy from them. It has been a month ,no product. They do not answer their phone unless you are willing to wait two hours. Tried to email , nothing. If it ever arrives I will retry the product. Have already notified isa.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care , May 13, 2021
Hello Evans,
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each and every waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We have been receiving understanding and patience from many of our customers through this difficult time which has been appreciated; we hope you will come to understand and bear with us as well. We know that this is not an ideal situation. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. If you are willing, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. We can also be reached at 1-888-909-6757. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST. You can always ask us questions as well using the Q&A section on our website. Thank you for your understanding and patience
Wonderful products, I have purchased 2 of these saws and they are great. I have purchased at least 8 different greenworks products and found them all wonderful, easy to use and dependable.
cuts like butter, battery last long time, great little tool!
on April 21, 2021
Posted by: John on the mountain
from Long Pond, Pa.
Really surprissed at the power this little pole saw has. Can cut through thick braches no problem. Has lots of torque. Battery last a good long time too.