Customer reviews from greenworkstools.com
Greenworks - 24V 8" Brushless Telescoping Pole Saw + Bag - 3Ah Battery and Charger
Average customer rating
4.5
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
201
4 Stars
34
3 Stars
12
2 Stars
4
1 Star
14
91%of customers recommend this product.
(
212 out of
232)
Customer Reviews for Greenworks - 24V 8" Brushless Telescoping Pole Saw + Bag - 3Ah Battery and Charger
Customer Rating
5
one of the best tools I've ever purchased
on September 10, 2021
Posted by: cy19
from Cleveland, OH
Gender:Male
The tool has performed flawlessly right out of the box. The battery lasts much longer than I had anticipated. The only thing I would caution people on is don't forget to continually check the bar and chain oil.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Tomasa
Gender:Male
Verified Purchase:Yes
Works great for me. I have 3 acres with lots of trees needing trimming. The battery held up well and the power level was just right.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
It's not too heavy.
on September 8, 2021
Posted by: environog
from Kalamazoo, MI
Gender:Female
I bought this a year ago. I'm female, 80, and not a lumberjack. Went out yesterday and cut several hanging limbs and dead branches that were hindering lawn work, etc. Easily added the oil, and got it working without a hitch. Tried it with the extension last year, and that was a little too clumsy for me to handle, but for me it's great at the basic length. I'd definitely recommend it. The directions are good. It's easy to add the oil. It's easy to put on and off the battery. I have arthritis. If my hands can handle this, I think most people could. No, I don't earn a living cutting down trees; but, for the cutting I need that's too large for loppers or hand cutters, this is perfect.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Very Disappointed
on September 8, 2021
Posted by: MrJimG
from Noank, CT
Gender:Male
I am the owner of a Greenworks lawn mower and trimmer, both of which I am very happy with and use regularly. I decided to buy the pole mounted chainsaw to use for tree trimming. After setting it up, it worked for about 5 minutes before the chain came off. I have attempted to use it several more times but the chain comes off within 30 seconds and there is no way to tighten the chain. I am very disappointed and plan to return it for credit.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, September 8, 2021
Hello MrJimG,
Sorry to hear that the unit is performing to your expectations. Chains stretch with use. When new, they stretch more. The tension on a new or newish chain should be checked and tightened every 20 minutes of cutting or so, it can get away from you fast. This is normal stretching.
Tension techniques can be found in the owner's manual. If you require additional assistance, please contact us directly at 1-888-909-6757 and we will provide an instructional guide to help you navigate the tension on your chain. We look forward to speaking to you.
Sorry to hear that the unit is performing to your expectations. Chains stretch with use. When new, they stretch more. The tension on a new or newish chain should be checked and tightened every 20 minutes of cutting or so, it can get away from you fast. This is normal stretching.
Tension techniques can be found in the owner's manual. If you require additional assistance, please contact us directly at 1-888-909-6757 and we will provide an instructional guide to help you navigate the tension on your chain. We look forward to speaking to you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great little pole saw
on September 7, 2021
Posted by: Master6
from Prattville, Alabama
I bought this product about two weeks ago to perform general maintenance around the house, but put it to the test last week. Went down to help friends and family in Louisiana after Hurricane IDA to help with clean up. It is light weight, like that you can take sections apart for transport, and although I didn’t time battery or count number of counts I felt it held up. Even my older mother was able to use with ease.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great saw
on September 4, 2021
Posted by: sdagro1
from Independence, LA
Gender:Male
Bought this saw online about 3 yrs ago when I was in need of one and didn’t want to deal with another gas engine product that gunks up from lack of use. It did not disappoint. Just recently cut up a bunch of firewood off of fallen trees from Hurricane Ida. The battery lasted as long as my bad shoulder did which was great. Would recommend this saw highly!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: W Fel Joe
Verified Purchase:Yes
Light and effective tool. Easy to assemble. Informative directions as well as helpful commentary on the internet. Long lasting batter.
Written by a customer while visiting greenworkstools.com
Posted by: Avid Fan
from Iowa
Gender:Male
Verified Purchase:Yes
Saw does everything I want it to. Every greenworks tool I have purchased has out performed my expectations.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com