Customer reviews from greenworkstools.com
Greenworks - 24V 8" Brushless Telescoping Pole Saw + Bag - 3Ah Battery and Charger
Average customer rating
4.5
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
201
4 Stars
34
3 Stars
12
2 Stars
4
1 Star
14
91%of customers recommend this product.
(
212 out of
232)
Customer Reviews for Greenworks - 24V 8" Brushless Telescoping Pole Saw + Bag - 3Ah Battery and Charger
Customer Rating
5
Perfect
on November 10, 2021
Posted by: CHS88
from Bellingham, WA
Gender:Male
Purchased about a month ago. In the fall we get a lot of storms plus we live in a heavily wooded area. This is the perfect thing for reaching out to get branches that need to be taken down or are partially broken due to a storm. Easy to assemble, battery lasts more than long enough for my needs. I also bought a 26-in extension from greenworks which gives me just enough extra reach.
Very satisfied.
Very satisfied.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Buck O
Gender:Male
Verified Purchase:Yes
I used that pole saw last week and didn’t want to stop cut a trailer load of brush in about an hour it’s really easy to use love it
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Does the job well!
on October 4, 2021
Posted by: MarkOrdus
from Livonia, MI
Gender:Male
I got this pole saw about a month ago to clean up some low-hanging branches on some trees in the backyard. It definitely exceeded expectations! It cut through maybe 2-3" branches like a hot knife through butter! I thought it may not last very long, but I cut down branches for probably a half hour straight or so, and the charge was still full. My only complaint is I got a little too excited because I was having fun, then I had a crap-ton of branches to clean up haha!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Tasimac
from Newcastle CA
Gender:Female
Verified Purchase:Yes
We had a bit of a rough start, as the first saw didn’t work.I called the service dept and they were very helpful and arranged for a new saw to be sent and a pickup of the broken saw. The new saw works well and cuts through small limbs easily and is easy to use. If it weren’t for the false start, I would give it five stars.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Like a dream!!
on September 27, 2021
Posted by: Beckys acres
from West Liberty, Ohio
Gender:Female
Purchased this for use in our pasture to trim on the fence line. The reach is insane and made quick work out of what would’ve been a back breaking all day project. Great tool!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Absolutely no support getting replacement parts
on September 23, 2021
Posted by: jt123456789
from Mccormick, SC
Gender:Male
I need a small screw and base that tighten the chain. Can't get part anywhere. Chainsaw is now worthless. I fell about the same with the company that refuses to support customers with replacement parts.
Response from greenworkstools.comBy Greenworks, Customer Care , September 24, 2021
Hello jt123456789,
We are sorry to hear about your recent experience with us. We can see you have been in touch with our team, and it is unfortunate that this process has made you lose confidence in us. One of our team members will be contacting you soon, please keep an eye out for an email from us shortly so that we can further support you. If you have not yet heard back from us, please check your junk or spam folder our response may have landed there.
We are sorry to hear about your recent experience with us. We can see you have been in touch with our team, and it is unfortunate that this process has made you lose confidence in us. One of our team members will be contacting you soon, please keep an eye out for an email from us shortly so that we can further support you. If you have not yet heard back from us, please check your junk or spam folder our response may have landed there.
Written by a customer while visiting greenworkstools.com
Posted by: Will Saw All
Verified Purchase:Yes
Works well, could be built with more features for price. Glad I still have my older lower priced pole saw which works great. Owning both lets me take on lots of different cutting situations.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, September 20, 2021
Hello there,
Thank you for taking the time to share this feedback! We’re so happy to read that you have ultimately been enjoying this pole saw. We greatly appreciate your honest review as it gives us a better understanding of where we need to improve moving forward.
In the future, should you ever experience an issue we kindly request that you send an email to info@greenworkstools.com or give us a call at 1-888-909-6757. We are always happy to help.
Thank you for taking the time to share this feedback! We’re so happy to read that you have ultimately been enjoying this pole saw. We greatly appreciate your honest review as it gives us a better understanding of where we need to improve moving forward.
In the future, should you ever experience an issue we kindly request that you send an email to info@greenworkstools.com or give us a call at 1-888-909-6757. We are always happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Highly Recommend this Limb Saw
on September 12, 2021
Posted by: 4HMom
from Fayetteville, AR
Gender:Female
My husband and I are in our 70’s and this is a really great limb saw because it is light enough for us to use. Plus we love our Green Works Lawn Mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com