Customer Reviews for Greenworks - 24V 8" Brushless Telescoping Pole Saw + Bag - 3Ah Battery and Charger
Customer Rating
4
Great battery life
on March 8, 2022
Posted by: joewestfel
from St Francisville, La.
Gender:Male
I bought this to assist in triming my trees. Last Saturday top of yellow poplar tree fell and blocked my driveway. I used this tool to cut easily the felled tree. Loved this tool battery life. I did have to monitor cutting oil level and chain tension. I recommend this tool.
I bought the pole Saul to trim five Mulberry trees that were way too tall I was able to trim them back to a reasonable length without having to get a ladder or stool to stand on the battery lasted the whole time trimming all five trees excellent
I bought this after trying my neighbors gas pole saw. Thinking battery would be better. The gas saw has the engine at the bottom and drives the saw using a drive shaft, making the saw the only thing you have to lift. This saw has electric motor & the saw on the head which makes the head too heavy. Great idea, poor design.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, November 19, 2021
Hello Dee 84,
We are sorry to hear that you are not completely satisfied with this unit due to the weight. With the 3.0AH battery installed, this unit weighs 16.6 lbs. in total. As each users’ capabilities differ, the strap helps even out the weight. Hold unit firmly with both hands. Always keep your left hand on the pole shaft and your right hand on the rear handle, so your body is to the left of the chain line. Never use a left-handed (cross-handed) grip, or any stance that places your body or arm across the chain line. If you are willing, we would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
Good battery life. Will cut larger limbs than you would think. Easy to take up chain slack. I also discovered how good it is to use for cutting stuff low to the ground like invasive bushes. No more crawling around on the ground.