Customer reviews from greenworkstools.com
Greenworks - 24V 8" Brushless Telescoping Pole Saw + Bag - 3Ah Battery and Charger
Average customer rating
4.5
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
201
4 Stars
34
3 Stars
12
2 Stars
4
1 Star
14
91%of customers recommend this product.
(
212 out of
232)
Customer Reviews for Greenworks - 24V 8" Brushless Telescoping Pole Saw + Bag - 3Ah Battery and Charger
Customer Rating
3
A gonzalez
on November 30, 2023
Posted by: Ag b
Gender:Male
Would like to buy Is this tool with brushless motor
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
Response from greenworkstools.comBy Greenworks, December 1, 2023
Thank you for your interest! Please know that our designers and product developers will occasionally read these comments, so we really appreciate it when customers share their thoughts with us!
Please feel welcome to follow us on social media and sign up for our newsletter to be informed of new products, promotions, and more.
https://www.instagram.com/greenworkstools
https://twitter.com/GreenworksTools
https://www.facebook.com/greenworkstools
If none of these forms of social media interest you, no worries. You can also check out our web page at https://www.greenworkstools.com and sign up for emails about upcoming promotions and product releases.
Please feel welcome to follow us on social media and sign up for our newsletter to be informed of new products, promotions, and more.
https://www.instagram.com/greenworkstools
https://twitter.com/GreenworksTools
https://www.facebook.com/greenworkstools
If none of these forms of social media interest you, no worries. You can also check out our web page at https://www.greenworkstools.com and sign up for emails about upcoming promotions and product releases.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
This tool replaces a string trimmer and is safer.
on December 17, 2022
Posted by: Greto
from Simi Valley California
Gender:Male
On a residential lawn or overgrown hillside. Nothing comes flying at my face or any other part of my body because nothing is flying around!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Bryn Mawr
Verified Purchase:Yes
Easy to use. Quiet. Wish I had bought one years ago.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Battery upgrade
on October 22, 2022
Posted by: SharpEdge
from Cape Coral, FL
Gender:Male
Not happy with the battery.
Is there an upgrade battery that will fit Green Works GMAX 40-Volt 2.0 Amp Hour Lithium-Ion Pole Saw.
Is there an upgrade battery that will fit Green Works GMAX 40-Volt 2.0 Amp Hour Lithium-Ion Pole Saw.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, October 25, 2022
Hello SharpEdge,
We are sorry to hear you are not happy with the cuts per battery charge. All Greenworks 40V GMAX machines are compatible and interchangeable with all Greenworks 40V GMAX batteries and charger. In regards this lawn mower, or any other 40V product that does explicitly indicate GMAX on our website, they would also be compatible and interchangeable with all Greenworks 40V GMAX products.
Follow the link below to view our 40V GMAX battery platform:
https://www.greenworkstools.com/collections/batteries-chargers?sort_by=manual&filter.v.price.gte=0&filter.v.price.lte=899&filter.p.m.attribute.voltage=40V.
It's worth noting, using a heavier battery is an added weight to the unit which may not be as comfortable to handle as a smaller battery.
We are sorry to hear you are not happy with the cuts per battery charge. All Greenworks 40V GMAX machines are compatible and interchangeable with all Greenworks 40V GMAX batteries and charger. In regards this lawn mower, or any other 40V product that does explicitly indicate GMAX on our website, they would also be compatible and interchangeable with all Greenworks 40V GMAX products.
Follow the link below to view our 40V GMAX battery platform:
https://www.greenworkstools.com/collections/batteries-chargers?sort_by=manual&filter.v.price.gte=0&filter.v.price.lte=899&filter.p.m.attribute.voltage=40V.
It's worth noting, using a heavier battery is an added weight to the unit which may not be as comfortable to handle as a smaller battery.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great purchase
on October 22, 2022
Posted by: Bob Madden
from Bryn Mawr, PA
Gender:Male
Thrilled with this chain saw. Lightweight, quiet, no kickback, easy handling. This saw made quick work of my tree trimming work. Love this product. Wish I had bought one years ago.
Pros: Quiet, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Read the manual!!
on October 19, 2022
Posted by: BigAl66
I bought this to help out with trimming trees and not have to tire myself out with a regular pole saw. Works fine except it leaks oil! Read your manual and it says if you intend to store it for prolonged periods of time to empty the oil reservoir and run for about a minute. Not sure why they would make a product that knowingly does this because none of my gas saws have ever had this problem. I have this model 20672, i dont know if the newer models have this problem but please be aware of this before you buy.
Pros: Convenient, Easy to Use, Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, October 20, 2022
Hello BigAl66,
Thank you for your review. We are sorry to hear of your unsatisfactory experience. All chainsaws will slowly “leak” oil in storage (mostly from it seeping off the chain).
To prevent excessive leakage, store with as little oil left in the reservoir as possible, lay the chainsaw flat with a rag beneath it and the pole saw upright with the motor head at the top. During first use, operators should only fill the reservoir to roughly half full and check periodically to see if it needs to be refilled.
Eventually, you will become accustomed to the amount of oil required for each job. This procedure will make it easier to store the unit as oil free as possible and reduce oil run off.
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for your review. We are sorry to hear of your unsatisfactory experience. All chainsaws will slowly “leak” oil in storage (mostly from it seeping off the chain).
To prevent excessive leakage, store with as little oil left in the reservoir as possible, lay the chainsaw flat with a rag beneath it and the pole saw upright with the motor head at the top. During first use, operators should only fill the reservoir to roughly half full and check periodically to see if it needs to be refilled.
Eventually, you will become accustomed to the amount of oil required for each job. This procedure will make it easier to store the unit as oil free as possible and reduce oil run off.
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Length Great and Good Quality
on October 15, 2022
Posted by: BocceBoy39
from Tigard Oregon
Unlike many, the length is easy to understand, and the extensions are great. With too many extensions it can get heavy if holding straight out, but for more vertical work it is great to have. Price is good for 40V 8" saw plus hedge trimmer with battery. Battery life is good. Ove rall very satisfied.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: R Welker
Verified Purchase:Yes
Cuts like a charm is a little heavy but very manageable
Written by a customer while visiting greenworkstools.com