Customer reviews from Dyson
Dyson - V15 Detect Cordless Vacuum - Yellow/Nickel
Average customer rating
4.5
(375 Reviews)
Rating breakdown 375 reviews
5 Stars
272
4 Stars
58
3 Stars
17
2 Stars
13
1 Star
15
89%of customers recommend this product.
(
208 out of
235)
Customer Reviews for Dyson - V15 Detect Cordless Vacuum - Yellow/Nickel
Posted by: JayH
Gender:Male
Verified Purchase:Yes
Loved it for 2 weeks but it stopped working. I will contact Dyson. It's still brand new so I'm sure they will send me a new one.
I would recommend this to a friend!
Response from DysonBy Teanna, Voice of the Customer, March 24, 2024
Hi Jay, thanks for the review. I am concerned to hear you are having some issues with your Dyson. I would value the opportunity to provide further assistance with the concerns detailed in your review.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
4
Filter, laser light, cleans deep in the carper
on March 20, 2024
Posted by: None
Gender:Female
Verified Purchase:Yes
I love the head for wood floors. Didn’t see all the small particles on the kitchen wood floor.
Still getting use to taking the motor off the pipe to empty the waste bin. Since I have dogs, I need to do this often and it should be simpler. I move from carpet to wood floors often. Changing heads are more difficult. Think once I push the release button it would come right out; but some times it requires more finesse.
Feel that it is cleaning effectively and can’t believe how much is captured by the filter. I’ve had this machine a little over a month and had to clean the filter!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Mimi
Verified Purchase:Yes
Had to return. Great vacuum for hard floors but I could not even push it across my rooms with carpet no matter how hard I tried. The carpet is pretty thick and plush. I wish it had worked. I really wanted to get rid of my heavy canister tyke vacuum.
Response from DysonBy Bridget, Voice of the Customer, March 19, 2024
We're sorry to hear that you found the V15 Detect™ unsuitable for your needs. We'd love the opportunity to connect to learn more about the flooring in your home so we can provide you with the best recommendation. Please reach out to us via email at askdysonUS@dyson.com and in the subject line, include "Dyson.com Review" so that we can keep an eye out for your email.
Written by a customer while visiting Dyson
Posted by: Worker!
Gender:Female
Verified Purchase:Yes
Comfortable!
Reliable!
Handful!
It’s really advanced technology!
Reliable!
Handful!
It’s really advanced technology!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Flobug
Gender:Female
Verified Purchase:Yes
LOVE this vacuum! I have 4 Golden Retrievers and a Lab, this thing is a BEAST with getting their hair up. The “roller” brush lights up all the hair in the room and it’s a lot 😅 Charge “life” is good and it lasts my 2400 sq ft house and then some… 💯 recommend this product!!
If I had one complaint it’s that I hate having to hold the trigger button the entire time I’m vacuuming.
If I had one complaint it’s that I hate having to hold the trigger button the entire time I’m vacuuming.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: cahause56
Gender:Female
Verified Purchase:Yes
What a fabulous floor cleaner. It's the best I have ever owned!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Lots of great features and easy to navigate
on February 26, 2024
Posted by: Wonder stick
Gender:Male
Verified Purchase:Yes
We bought the v15 about two weeks ago and Love I have now bought and received all of the attachments that go with it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: DPHG
Verified Purchase:Yes
I received this vacuum last week. For such an expensive cordless vacuum the cons are too big to let them:
- the suction is bad, I expected to be a better option then the broom.
- vacuuming any type of carpet will not work
- cleaning the vacuum bag of pet hair is a hard task
- to keep the vacuum ON you need to keep your ginger pressed on button
- one of the attachments does not properly stays hooked
- wight wise this machine is not an important on handling it vs. the regular vacuum
- the suction is bad, I expected to be a better option then the broom.
- vacuuming any type of carpet will not work
- cleaning the vacuum bag of pet hair is a hard task
- to keep the vacuum ON you need to keep your ginger pressed on button
- one of the attachments does not properly stays hooked
- wight wise this machine is not an important on handling it vs. the regular vacuum
No, I would not recommend this to a friend.
Response from DysonBy Teanna, Voice of the Customer, February 27, 2024
We're sorry to learn that you're not having a 5-star customer service experience . We would value the opportunity to ensure that this is resolved for you and to allow us to learn ways to improve future services.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson