Customer reviews from Dyson
Dyson - V15 Detect Cordless Vacuum - Yellow/Nickel
Average customer rating
4.5
(375 Reviews)
Rating breakdown 375 reviews
5 Stars
272
4 Stars
58
3 Stars
17
2 Stars
13
1 Star
15
89%of customers recommend this product.
(
208 out of
235)
Customer Reviews for Dyson - V15 Detect Cordless Vacuum - Yellow/Nickel
Posted by: Anneshags17
Verified Purchase:Yes
Thought my floors and rugs were clean, until I got my new V-15. I love everything about it!
Written by a customer while visiting Dyson
Posted by: DR. HOWARD
Gender:Male
Verified Purchase:Yes
STILL WAITING FOR PARTS.... HAS BEEN A FEW WEEKS. PARTS MISSING IN V-15
Response from DysonBy Amandeep S, Customer Service, April 18, 2024
Hello, thank you for your review. We really appreciate your time and effort. We are so concerned to hear that you had this experience with your order as you mentioned some parts and accessories are missing from your order of Dyson V15. This does not fall in line with the iconic service standards we aim to provide our customers with, However, we are committed towards providing the best-in-class Experience for our Dyson owners. We do really apologize for the inconvenience caused to you. We would value the opportunity to assist you, to help ensure your concern is resolved, we would like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get this sorted out for you.
Written by a customer while visiting Dyson
Posted by: HoosierGuy
Gender:Male
Verified Purchase:Yes
A very well engineered vacuum that does a great job picking up dirt.
My only criticism is that the charging cradle is incredibly flimsy and seem as if it would be likely to break with routine use. Seems like a foolish place to cut corners for such an expensive vacuum.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Cphelps
Gender:Female
Verified Purchase:Yes
I've used and loved Dyson vacuums for 15+years! I just bought this about a month ago and I love it! It works great, and I love the green light that illuminates all the dust lol
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Di KY
Verified Purchase:Yes
Love it. I have lots of hair and it gets it all. Wish the clean out went from top to bottom, have to remove canister to get some hair out.
Best Buy.
Best Buy.
Written by a customer while visiting Dyson
Posted by: Gramie
Verified Purchase:Yes
I was a bit hesitant to purchase this at first. My past experience with cordless vacuums was they did not have powerful suction. And bagless: no just no. But it said for pet hair and carpeting and hardwood floors so I was tempted into purchasing. I don’t regret it for a moment. It is everything it says it does. I especially love the soft brush with the light .
You can see everything ,all the little dust particles and pet fur on the floor that you are picking up. Easy to empty the canister without getting messy. And the brushes do not get hair tangled up in it. It is not heavy or cumbersome to carry . Swivels very easily. It gets right up close to baseboards. Highly recommend.
You can see everything ,all the little dust particles and pet fur on the floor that you are picking up. Easy to empty the canister without getting messy. And the brushes do not get hair tangled up in it. It is not heavy or cumbersome to carry . Swivels very easily. It gets right up close to baseboards. Highly recommend.
Written by a customer while visiting Dyson
Posted by: Shay
Gender:Female
Verified Purchase:Yes
I have a 1,000 sq ft condo and cannot clean on medium without having to charge.
No, I would not recommend this to a friend.
Response from DysonBy Amandeep S, Customer Service, April 18, 2024
Hello Shay, thank you for your review. We really appreciate your time and efforts. We are so sorry to see from your review that you are experiencing a power issue with your Dyson V15. This does not fall in line with the iconic service standards we aim to provide our customers with, However, we are committed towards providing the best-in-class Experience for our Dyson owners. We do really apologize for the inconvenience caused to you. We would value the opportunity to assist you, to help ensure your Dyson is working properly, for this I would request you to connect with our customer support channels so that we can perform some quick troubleshooting steps to get to the root cause of the issue and help you with the best possible resolution , you can also contact us via email askdysonUS@dyson.com, in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get this sorted out.
Written by a customer while visiting Dyson
Posted by: Diane
Gender:Female
Verified Purchase:Yes
I purchased the V15 about a month ago and so happy I did! Super lightweight and easy to maneuver. Definitely worth the price!
I would recommend this to a friend!
Written by a customer while visiting Dyson