Customer reviews from Dyson
Dyson - V15 Detect Cordless Vacuum - Yellow/Nickel
Average customer rating
4.5
(375 Reviews)
Rating breakdown 375 reviews
5 Stars
272
4 Stars
58
3 Stars
17
2 Stars
13
1 Star
15
89%of customers recommend this product.
(
208 out of
235)
Customer Reviews for Dyson - V15 Detect Cordless Vacuum - Yellow/Nickel
Posted by: tdean26350
Gender:Female
Verified Purchase:Yes
my favorite all time vacuum...love the light feature where you actually see the dust on the floor....I never imagined i had that must dust on regular basis as you can't see with the naked eye. I must have a leak somewhere which this vacuum has encouraged me to have our windows, doors checked for leakage.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Scott
Verified Purchase:Yes
Completely pleased with our purchase. We especially like the teen light on the roller brush, it reall allows you to see dust and hair.
Written by a customer while visiting Dyson
Posted by: Lynn
Verified Purchase:Yes
I bought this because my V-6 broke. I hesitated because of the price but decided to buy it anyway since I needed a new one and I’m so glad I did it’s a great improvement. I use it all over the house for a quick and thorough pickup. It picks up the smallest crumb. I really like this vacuum. I’m not sorry I bought it.
Written by a customer while visiting Dyson
Posted by: Roxy
Verified Purchase:Yes
I received my new Dyson v15 about 2 weeks ago. I was extremely disappointed to learn the unit only runs when trigger is pulled….an uncomfortable, poorly designed, trigger on top section where the heavy battery is housed.
The unit does not have an “on off” switch.
Response from DysonBy Ridhu Sharma, Customer Service, July 3, 2024
Hello Roxy,
We do apologize for any sort of inconvenience. We would like to inform you that this is the mechanism of Dyson, and this is the way it functions. For future instance we request you to please contact us via call or chat support, here is our Dyson call support phone number 866-693-9766, we would recommend you the best version and model according to your usage.
Best Wishes,
Ridhu,
Dyson Customer Support
We do apologize for any sort of inconvenience. We would like to inform you that this is the mechanism of Dyson, and this is the way it functions. For future instance we request you to please contact us via call or chat support, here is our Dyson call support phone number 866-693-9766, we would recommend you the best version and model according to your usage.
Best Wishes,
Ridhu,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Debbie
Verified Purchase:Yes
This vacuum really gets the job done I love it It vacuums up both hard floor and carpet!
Written by a customer while visiting Dyson
Customer Rating
2
Does not work well on carpets with thicker pile
on June 26, 2024
Posted by: Unhappy
Gender:Female
Verified Purchase:Yes
I like how it works on floors, but I do not like how it works on carpets with thicker pile. It will stop turning and does not glide smoothly over the carpet. This is my second Dyson the first one worked better on the carpets. I cannot find any suggestions on any of the websites or what was included in the packaging. I think that could be better and be more helpful.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, June 30, 2024
Hello, thank you for your review. We apologize for the inconvenience that you had to face with your machine. This is not the experience Dyson strives to provide for its customers. However, we strive to provide the best experience for our customers. It's disappointing to hear that this wasn't a 5-star experience for you. We would value the opportunity to assist you, to help ensure your Dyson is working properly. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Posted by: Sandy
Gender:Female
Verified Purchase:Yes
I thought I picked out the one I wanted but I didn’t. This model still requires you to hold the switch on while vacuuming. Also you have to take the stick part off to empty the cup. This is a pain for me. Not as happy as I was with my other one. But, I do like the light when vacuuming. Also the suction is terrific! The down side is you have to change the head part to vacuum scatter rugs. Very annoying.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, June 25, 2024
Hello, thank you for bringing this issue to our attention.
We do apologize to hear that you had a poor experience with your Dyson. We strive to provide exceptional service to all our customers, and we are disappointed that we fell short in your case. Also, please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. For further queries, please feel free to reach out to us. We would be happy to assist you.
Best wishes
Dyson Customer Support.
We do apologize to hear that you had a poor experience with your Dyson. We strive to provide exceptional service to all our customers, and we are disappointed that we fell short in your case. Also, please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. For further queries, please feel free to reach out to us. We would be happy to assist you.
Best wishes
Dyson Customer Support.
Written by a customer while visiting Dyson
Posted by: Tomas
Gender:Male
Verified Purchase:Yes
Perfect tool, too bad the battery drains so quickly.
Written by a customer while visiting Dyson