It is a fantastic device. I'm so happy with it. Now, if only I could get my dogs to sit still while I de-shed them with the special Dyson attachment it would be perfect.
I just expected more from this very expensive vacuum, regardless of the attachment or the floor I'm cleaning, it shuts down and tells me there's a airway blockage, I've cleaned it more than I care to share and it still doesn't work.
No, I would not recommend this to a friend.
Response from DysonBy Jasvir Singh, customer service, August 12, 2024
Hello, thank you for providing a review. We apologize for the inconvenience as you are facing an issue with the machine. We can imagine how frustrating and disappointing this must be for you. This does not fall in line with the iconic service standards we aim to provide our customers. However, we strive to provide the best experience for our customers. Rest assured, we are committed to assisting you. We would also like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
Great vacuum. I have owed Dyson products for over a decade. Always vacuum cleaners. This does a great job for being a cordless cleaner. I was amazed at the results. Highly recommended it.
This v15 is an outstanding vacuum. Is is powerful, has long lasting battery and good capacity. It is also easy to empty the bentos out. We are very pleased with this product.
I bought this a month ago and I don’t like that it doesn’t have a place to hold the power button. There should be a button to keep the power button on instead of having to hold it down. It’s hard on your hand. My light doesn’t work
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, August 8, 2024
Hi, Thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
Used this for a month, and so far it is the best Dyson ever! Amazing suction, and the detect head makes vacuuming our floors almost an arcade game! The second motorized head has the power to get deep into carpet. The best stick vacuum we have owned. Very pleased with the purchase.