Thank you very much for your thoughtful feedback. We are pleased to hear that you are enjoying the vacuum’s performance on hard floors and that the green light feature is helping to highlight missed spots, those are precisely the smart details we strive to deliver. We regret that the vacuum is not performing as expected on your rugs and carpets. We fully understand how important multi-surface versatility is, particularly in a new home, and we sincerely appreciate you bringing this to our attention. Your experience is truly valuable to us. If you are open to it, we would be glad to explore potential solutions, whether that involves adjusting settings, recommending suitable attachments, or offering tips to enhance carpet performance. Please feel free to contact our customer support team via chat or voice assistance. We are here to help and remain committed to improving your experience.